Service Delivery Support Specialist
Vor 2 Tagen
About the Role
NTT DATA is seeking a skilled Network Infrastructure Engineer to join our team. As a key member of our infrastructure team, you will be responsible for ensuring the smooth operation of our clients' IT infrastructure and systems.
Key Responsibilities
- Monitor and maintain client infrastructure and solutions to ensure optimal performance
- Identify and resolve technical incidents and problems in a timely and efficient manner
- Collaborate with cross-functional teams to implement process improvements and optimize incident resolution
- Provide technical support and guidance to clients and internal stakeholders
- Stay up-to-date with industry trends and technologies to ensure the delivery of high-quality services
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field
- CCNA or equivalent certification
- Minimum 1 year of experience in network infrastructure engineering or a related field
- Strong understanding of network protocols, architectures, and security best practices
- Excellent communication and problem-solving skills
About NTT DATA
NTT DATA is a global leader in business and technology services, with a strong commitment to innovation and customer satisfaction. We offer a dynamic and inclusive work environment, with opportunities for professional growth and development.
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