Infrastructure Support Engineer
vor 4 Wochen
Position Overview: Become an integral part of a forward-thinking organization as a Service Delivery Support Engineer (L1) at NTT Germany AG & Co. KG.
Role Responsibilities: In this position, you will:
- Monitor and manage infrastructure remotely.
- Ensure optimal configuration and operational readiness.
- Identify, document, and address incidents.
- Investigate and resolve support inquiries.
- Provide exceptional customer support.
Qualifications: Candidates should possess:
- A technical diploma.
- Experience in IT Service Management (ITSM).
- CCNA certification.
- Fluency in both German and English.
- A willingness to work in a 24/7 shift environment.
Benefits: NTT Germany AG & Co. KG offers a range of benefits, including:
- Pension plans.
- Employee discounts.
- Flexible home-office options.
As a global leader in business and technology services, NTT Germany AG & Co. KG is dedicated to fostering innovation and embracing diversity. We encourage professional growth within a culture that prioritizes equality and collaboration.
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