Aktuelle Jobs im Zusammenhang mit Customer Experience Manager - Dresden - MEDIFOX DAN GmbH
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Customer Contract Manager
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Customer Quality Manager
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Customer Quality Manager
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Dresden, Sachsen, Deutschland ASML Vollzeit{"Role and Responsibilities": "As a Customer Quality Manager at ASML, you will be part of the Site Operation staff team as a Quality Business Partner. Your primary responsibilities will include understanding customer expectations, managing incidents, and defining the customer's quality roadmap for realization. You will report into the EU/US Customer Team and...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Dresden, Sachsen, Deutschland ONLY Stores VollzeitAbout the Role:We are seeking a highly motivated and customer-focused Sales Assistant to join our team at ONLY Stores in Dresden, Kaufpark Nickern. As a Sales Assistant, you will play a key role in providing exceptional customer service and maintaining the store's appearance.Key Responsibilities:Provide excellent customer service, ensuring a positive...
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Customer Service Representative
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Dresden, Sachsen, Deutschland ONLY Stores VollzeitAbout the Role:We are seeking a highly motivated and customer-focused Sales Assistant to join our team at ONLY Stores in Dresden, Kaufpark Nickern. As a Sales Assistant, you will play a key role in providing exceptional customer service and maintaining the store's appearance.Key Responsibilities:Provide excellent customer service, ensuring a positive...
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Customer Quality Manager
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Dresden, Deutschland ASML VollzeitIntroduction to the job Their primary responsibilities include understanding customer expectations, managing incidents (customer complaints, high impact dead on arrival (DoA) parts, new machine quality, etc) as well as defining the customer’s quality roadmap for realization. The CQM will report into the EU/US Customer Team and located in Dresden,...
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Customer Quality Assurance Leader
vor 1 Monat
Dresden, Sachsen, Deutschland ASML VollzeitPosition Summary:The Customer Quality Manager is tasked with overseeing customer satisfaction and managing quality-related incidents. This role involves defining strategic quality initiatives and collaborating closely with the Customer Team based in Dresden, Germany. The ideal candidate will possess extensive experience in customer solutions and team...
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Customer Quality Lead
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Dresden, Sachsen, Deutschland ASML VollzeitPosition Summary:The Customer Quality Manager is tasked with overseeing customer satisfaction and incident management, establishing quality strategies, and collaborating closely with the Customer Team in a dynamic environment. The successful candidate will possess a robust background in customer solutions and team leadership, ideally within the semiconductor...
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Customer Quality Lead
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Dresden, Sachsen, Deutschland ASML VollzeitPosition Summary:The Customer Quality Manager plays a pivotal role in overseeing customer satisfaction and addressing quality-related incidents. This role involves defining strategic quality initiatives and collaborating closely with the Customer Team in the EU/US. A strong background in customer solutions and team leadership is essential, with a preference...
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Customer Quality Assurance Lead
vor 1 Monat
Dresden, Sachsen, Deutschland ASML VollzeitPosition Summary:The Customer Quality Manager is tasked with overseeing customer satisfaction and managing incidents, while establishing quality strategies and collaborating with the EU/US Customer Team based in Dresden, Germany. The successful candidate will possess a robust background in customer solutions and team leadership, ideally within the...
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Customer Quality Assurance Leader
vor 1 Monat
Dresden, Sachsen, Deutschland ASML VollzeitPosition Summary:The Customer Quality Manager is tasked with overseeing customer satisfaction and addressing incidents, while formulating quality strategies and collaborating with the Customer Team in Dresden, Germany. The ideal candidate will possess a robust background in customer solutions and team leadership, with a preference for experience in the...
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Customer Service Representative
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Dresden, Sachsen, Deutschland Abis Albrecht GmbH VollzeitWe are seeking a dedicated Call Center Agent (m/f/d) for a full-time position at Abis Albrecht GmbH.Key ResponsibilitiesManage customer inquiries effectively and independentlyDeliver personalized guidance to clients and engage in informative sales discussionsMaintain high levels of customer satisfaction while adhering to quality standardsQualificationsWe...
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Customer Service Representative
vor 1 Monat
Dresden, Sachsen, Deutschland Abis Albrecht GmbH VollzeitWe are seeking a dedicated Call Center Agent (m/f/d) for a full-time position.Key ResponsibilitiesManage incoming customer inquiries with professionalismDeliver personalized guidance to clients and engage in informative sales discussionsMaintain high levels of customer satisfaction while adhering to quality standardsQualificationsWe encourage applicants...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
vor 1 Monat
Dresden, Sachsen, Deutschland Abis Albrecht GmbH VollzeitWe are seeking a Call Center Agent (m/f/d) for a full-time position at Abis Albrecht GmbH.Key ResponsibilitiesManage incoming customer inquiries effectivelyDeliver personalized guidance to clients and engage in informative sales discussionsEnsure high levels of customer satisfaction while adhering to quality standardsQualificationsWe encourage applications...
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Assistant Store Manager
vor 3 Wochen
Dresden, Sachsen, Deutschland ONLY Stores Vollzeit**Career Opportunity at ONLY Stores****Job Title: Assistant Store Manager**We are seeking a highly motivated and experienced professional to join our team as an Assistant Store Manager at ONLY Stores in Dresden, Germany.**Key Responsibilities:**Oversee daily store operations to ensure seamless customer experienceCollaborate with the Store Manager to drive...
Customer Experience Manager
vor 3 Monaten
• Eine abgeschlossene Ausbildung im kaufmännischen Bereich
• Erfahrung im Kundenservice, speziell im Bereich Customer Success/Customer Experience
• Kenntnisse in der Erhebung und Auswertung von KPI’s zur Kundenzufriedenheit
• Eine ausgeprägte Kommunikationsfähigkeit und sowie hohe Kundenorientierung
• Eine eigenständige und proaktive Arbeitsweise
• Deutsch
• Entwicklung und Implementierung von Strategien zur Verbesserung der Kundenerfahrung
• Erstellung von Kundenzufriedenheitsumfragen und Kennzahlen sowie Analyse des Kundenfeedbacks zur Ableitung von Handlungsempfehlungen
• Abteilungsübergreifende Zusammenarbeit zur Steigerung der Kundenbindung
• Bearbeitung von Kundenanfragen und Beschwerden
• Recherche zu Trends in der Kundenzufriedenheit
Einen digitalen Bewerbungsprozess sowie die Möglichkeit zum mobilen Arbeiten Einen Arbeitsplatz in einem erfolgreichen Unternehmen auf Wachstumskurs Eine abwechslungsreiche Tätigkeit mit Eigenverantwortung Berufliche Weiterbildungsmöglichkeiten Kostenlose Mitgliedschaft im Fitness-Studio in Hildesheim Möglichkeit der betrieblichen Altersvorsorge Die Möglichkeit, am Aktienkaufprogramm teilzunehmen und von den Wachstumsmöglichkeiten des Unternehmens zu profitieren Mentale Unterstützung durch unser Beratungsprogramm Lifeworks für herausfordernde Lebenslagen Jobrad® – Fahrradleasing nach dem Dienstrad-Konzept Nutzung von Corporate Benefits
Das sind wir
Unsere B2B-Software befindet sich auf über 50.000 Geräten im Gesundheitswesen tagtäglich im Einsatz. Wir bedienen dabei verschiedene mobile Plattformen, wie Smartphones und Tablets und bieten darüber hinaus windows-basierte PC-Lösungen sowie eine web-basierte Cloudlösung an.Unsere Software-Lösungen helfen Menschen, Menschen zu helfen. In unserem Stammgeschäft haben wir einen Marktanteil von über 50% und sind seit über 20 Jahren etabliert. Wir entwickeln permanent neue Märkte und Lösungen und haben auch da den Anspruch die Nummer 1 zu sein
