Customer Quality Manager

vor 2 Monaten


Dresden, Sachsen, Deutschland ASML Vollzeit

{"Role and Responsibilities": "As a Customer Quality Manager at ASML, you will be part of the Site Operation staff team as a Quality Business Partner. Your primary responsibilities will include understanding customer expectations, managing incidents, and defining the customer's quality roadmap for realization. You will report into the EU/US Customer Team and be located in Dresden, Germany, supporting GlobalFoundries and other customers within the EU/US customer team.", "Key Skills": "To thrive in this role, you will need strong customer-oriented attitude and customer interaction skills, effective communication and influencing skills, and proven track record in process improvement. You will also need to be able to function as a quality role model for embedding quality in our daily operations and have strong analytical thinking skills to analyze and draw conclusions from data or report information.", "Education and Experience": "A Bachelor Degree or equivalent combination of education and/or experience is required. A Masters degree is a plus. Minimum 10 years of work experience in customer solutions or support is required, as well as minimum of 3-5 years of experience supervising a team. Semiconductor industry experience is preferred.", "Work Environment": "You will work at the cutting edge of tech, collaborating with supportive colleagues in a creative and dynamic work environment. You will have the flexibility and trust to choose how best to tackle tasks and solve problems.", "Travel and Work Schedule": "The position will require travel up to 15% international and 15% domestic. You will be required to work flexible shifts and extended hours including nights, weekends, and holidays.", "Diversity and Inclusion": "ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. We recognize that diversity and inclusion is a driving force in the success of our company.", "Additional Information": "Position will require onsite presence for 40 hours a week except traveling or approval to attend in-person work related and collaboration with local key stakeholders.", "Job Requirements": "To be successful in this role, you will need to be able to work collaboratively with cross-functional teams, communicate effectively with customers and stakeholders, and have a strong understanding of quality management principles and practices.", "What We Offer": "At ASML, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.", "How to Apply": "If you are a motivated and experienced professional looking for a new challenge, please submit your application through our website.", "Contact Information": "For more information about this role, please contact our HR department.", "Disclaimer": "ASML is an Equal Opportunity Employer and welcomes applications from diverse candidates.", "Language": "English"}


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