Aktuelle Jobs im Zusammenhang mit Customer Service IT-Supporter - Essen - TÜV NORD Service GmbH & Co. KG
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IT Customer Support Specialist
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland Soennecken VollzeitUnlock Your Potential as an IT Customer Support SpecialistAre you looking for a challenging role that offers more than just customer service? Do you want to work in a dynamic environment where you can grow and develop your skills?We have an exciting opportunity for you as an IT Customer Support Specialist in our team at Soennecken eG.Your Key...
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IT Customer Advisor in Support
vor 2 Wochen
Essen, Nordrhein-Westfalen, Deutschland Soennecken VollzeitAbout the RoleWe are seeking a highly skilled and motivated IT Customer Advisor to join our Support team at Soennecken. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesBriefly describe the key responsibilities of the role, including:Handling customer inquiries and...
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IT Customer Advisor in Support
vor 2 Wochen
Essen, Nordrhein-Westfalen, Deutschland Soennecken VollzeitAbout the RoleWe are seeking a highly skilled and motivated IT Customer Advisor to join our Support team at Soennecken. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesBriefly describe the key responsibilities of the role, including:Handling customer inquiries and...
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IT Customer Advisor in Support
vor 2 Wochen
Essen, Nordrhein-Westfalen, Deutschland Soennecken VollzeitAbout the RoleWe are seeking a highly skilled and motivated IT Customer Advisor to join our Support team at Soennecken. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesBriefly describe the key responsibilities of the role, including:Handling customer inquiries and...
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IT Customer Advisor in Support
vor 2 Wochen
Essen, Nordrhein-Westfalen, Deutschland Soennecken VollzeitAbout the RoleWe are seeking a highly skilled and motivated IT Customer Advisor to join our Support team at Soennecken. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesBriefly describe the key responsibilities of the role, including:Handling customer inquiries and...
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Customer Service Representative
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE VollzeitExciting Career Opportunity in the Telecommunications IndustryWe are a leading customer-centric company, driven by innovation and a passion for delivering exceptional customer experiences.We welcome individuals looking to make a career change and join our dynamic team.What We Offer:A secure job with an indefinite contract from day one, providing stability...
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Customer Service Representative
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE VollzeitExciting Career Opportunity in the Telecommunications IndustryWe are a leading customer-centric company, driven by innovation and a passion for delivering exceptional customer experiences.We welcome individuals looking to make a career change and join our dynamic team.What We Offer:A secure job with an indefinite contract from day one, providing stability...
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Customer Service Representative
vor 4 Wochen
Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE VollzeitExciting Career Opportunity in the Telecommunications IndustryWe are a leading customer-centric company, driven by innovation and a passion for delivering exceptional customer experiences.We welcome individuals looking to make a career change and join our dynamic team.What We Offer:A secure job with an indefinite contract from day one, providing stability...
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Customer Service Representative
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE VollzeitExciting Career Opportunity in the Telecommunications IndustryWe are a leading customer-centric company, driven by innovation and a passion for delivering exceptional customer experiences.We welcome individuals looking to make a career change and join our dynamic team.What We Offer:A secure job with an indefinite contract from day one, providing stability...
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Customer Service Representative Vodafone
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE VollzeitAbout UsAt regiocom Customer Care SE, we're passionate about delivering exceptional customer experiences. As a leading provider of innovative solutions, we're committed to quality and reliability.Our CultureWe're a diverse and inclusive team that values teamwork and collaboration. We welcome applicants from all backgrounds and abilities.Job SummaryWe're...
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Customer Service Representative Vodafone
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE VollzeitAbout UsAt regiocom Customer Care SE, we're passionate about delivering exceptional customer experiences. As a leading provider of innovative solutions, we're committed to quality and reliability.Our CultureWe're a diverse and inclusive team that values teamwork and collaboration. We welcome applicants from all backgrounds and abilities.Job SummaryWe're...
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Customer Service Representative
vor 4 Wochen
Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE VollzeitExciting Career Opportunity in the Telecommunications IndustryWe are a leading customer-centric company, driven by innovation and a passion for delivering exceptional customer experiences.We welcome individuals looking to make a career change and join our dynamic team.What We Offer:A secure job with an indefinite contract from day one, providing stability...
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Customer Service Representative
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE VollzeitExciting Career Opportunity in the Telecommunications IndustryWe are a leading customer-centric company, driven by innovation and a passion for delivering exceptional customer experiences.We welcome individuals looking to make a career change and join our dynamic team.What We Offer:A secure job with an indefinite contract from day one, providing stability...
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Coffee Customer Service Specialist
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE VollzeitBecome a vital member of our team as a Coffee Advisor, where you will serve as the primary point of contact for our valued customers regarding their favorite coffee products. Your responsibilities will include managing orders and providing assistance with coffee machines, ensuring that our coffee enthusiasts receive exceptional service.What we provide:...
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Coffee Customer Service Specialist
vor 1 Monat
Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE VollzeitBecome a vital member of our team as a Coffee Advisor, where you will serve as the primary point of contact for our valued customers regarding their favorite coffee products. Your responsibilities will include managing orders and providing assistance with coffee machines, ensuring that our coffee enthusiasts receive exceptional service.What we provide:...
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Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE VollzeitAs a Coffee Hero at regiocom Customer Care SE, you will be the primary point of contact for our customers regarding their coffee-related needs.Responsibilities include:Providing exceptional customer service and ensuring customer satisfactionTroubleshooting coffee machines and resolving customer complaintsParticipating in coffee tastings to enhance product...
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Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE VollzeitAs a Coffee Hero at regiocom Customer Care SE, you will be the primary point of contact for our customers regarding their coffee-related needs.Responsibilities include:Providing exceptional customer service and ensuring customer satisfactionTroubleshooting coffee machines and resolving customer complaintsParticipating in coffee tastings to enhance product...
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Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE VollzeitAs a Coffee Hero at regiocom Customer Care SE, you will be the primary point of contact for our customers regarding their coffee-related needs.Responsibilities include:Providing exceptional customer service and ensuring customer satisfactionTroubleshooting coffee machines and resolving customer issuesParticipating in coffee tastings to enhance product...
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Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE VollzeitAs a Coffee Hero at regiocom Customer Care SE, you will be the primary point of contact for our customers regarding their coffee-related needs.Responsibilities include:Providing exceptional customer service and ensuring customer satisfactionTroubleshooting coffee machines and resolving customer issuesParticipating in coffee tastings to enhance product...
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Customer Support Specialist
vor 1 Monat
Essen, Nordrhein-Westfalen, Deutschland TERO System Rohrbau GmbH - Ratingen VollzeitPosition: Customer Support Specialist (m/w/d)Location: Essen, RuhrFor over 30 years, we have been crafting success stories.Would you like to be a part of this journey? Join us as a Customer Support Specialist (m/w/d).Your ResponsibilitiesProviding telephone support and assistance to customersDocumenting customer interactionsRouting inquiries to the...
Customer Service IT-Supporter
vor 3 Monaten
Vertrag: Anstellung – unbefristet
Arbeitszeitmodell: Vollzeit
IT-Support-Mitarbeiter:in Helpdesk
Flexible Arbeitszeiten, Freizeitausgleich und die Möglichkeit zu ortsflexiblem Arbeiten oder Homeoffice unterstützen die Vereinbarkeit von Berufs- und Privatleben.
Zahlreiche Angebote an internen Seminaren, Trainings oder Zertifikatskurse, beispielsweise für Projektmanagement oder digitale Transformation, sowie Entwicklungsprogramme für (zukünftige) Führungskräfte.
Zu Ihrem Onboarding-Programm gehört ein konzernweites Event, in welchem Sie eine Basis für das konzernweite Netzwerken legen.
Umfangreiche Zusatzleistungen: Vermögenswirksame Leistungen, betriebliche Altersversorge, Beratung in allen Bereichen der Kinderbetreuung und Pflegebedürftigkeit, Ferienprogramme, Gesundheitsangebote, Bonusprogramme, Deutschlandticket oder Vergünstigungen bei Betriebsrestaurants sind nur einige Beispiele.
Sie unterstützen im Rahmen des internen IT-Supports die Mitarbeitenden der TÜV NORD GROUP (national und international) bei IT-Problemen jeglicher Art und sind für den Erhalt und die Wiederherstellung der technischen Arbeitsfähigkeit verantwortlich.
Sie führen nach Entgegennahme von IT-Störungen per Telefon, E-Mail und Self-Service gezielte Fehleranalysen und Fehlerbehebungen in deutscher und englischer Sprache durch, auch im Vor-Ort-Service.
Sie erweitern unsere interne Wissensdatenbank und bleiben durch Weiterbildungen immer auf dem neuesten technischen Stand.
Sie erstellen darüber hinaus Anwendungsdokumentationen zu den durchgeführten Tätigkeiten im elektronischen Ticket-System in deutscher und englischer Sprache.
Sie verfügen über eine abgeschlossene Berufsausbildung zum:zur Fachinformatiker:in Systemintegration oder über eine vergleichbare Ausbildung mit einschlägigem Schwerpunkt sowie über fundierte Berufserfahrung im IT-Anwendungssupport und Service-Desk gemäß ITIL.
Sie bringen sehr gute Betriebssystemkenntnisse (Windows) und erweiterte Kenntnisse im MS-Office-Support und in Logfile-Analysen, in gängigen Debugging-Tools, im Bereich Hardware, Installation und Inbetriebnahme von IT-Endgeräten sowie Grundkenntnisse in den Bereichen AD, DNS, DHCP, SCCM, iOS und Netzwerktechnik mit.
Sie zeichnen sich durch Service- und Qualitätsbewusstsein sowie durch Zuverlässigkeit und Kommunikationsvermögen im internationalen Supportumfeld aus.
Sie kennen sich mit ITIL aus und können unsere internationalen Kund:innen auch in englischer Sprache technisch kompetent beraten.
Bewerben Sie sich einfach über den Online-Bewerben-Button.
Die TÜV NORD GROUP legt Wert auf Vielfalt und Chancengleichheit, unabhängig von Alter, Geschlecht, Behinderung, ethnischer Herkunft, sexueller Orientierung oder sozialem/religiösem Hintergrund.
Wenn Sie sich für diese Stelle interessieren, Ihre bisherigen Erfahrungen aber nicht perfekt mit jedem Punkt in der Stellenbeschreibung übereinstimmen, ermutigen wir Sie, sich dennoch zu bewerben
Individuelle Karriereplanung und -förderung, abwechslungsreiche und herausfordernde Aufgaben in Verbindung mit Gestaltungsfreiheit: Das macht das Arbeitsumfeld der TÜV NORD GROUP aus und ermöglicht exzellente Lösungen für Menschen, Technik und Umwelt in mehr als 100 Ländern. Wir handeln jederzeit verantwortlich, vereinen Diversität mit Kollegialität und nutzen die soziale Vielfalt konstruktiv als eine Quelle für Kreativität und Innovationskraft in unserem Unternehmen. KG in Vollzeit.
