Aktuelle Jobs im Zusammenhang mit IT Customer Advisor in Support - Essen, Nordrhein-Westfalen - Soennecken
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Customer Support Specialist
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Customer Support Specialist
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Customer Support Specialist
vor 3 Wochen
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IT Support Specialist
vor 3 Wochen
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IT Customer Advisor in Support
vor 2 Monaten
We are seeking a highly skilled and motivated IT Customer Advisor to join our Support team at Soennecken. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Briefly describe the key responsibilities of the role, including:
- Handling customer inquiries and resolving issues in a timely and professional manner
- Collaborating with the software development team to resolve complex issues
- Prioritizing and documenting customer requests in our ticketing system
- Providing expert advice to customers on our software systems, particularly in the area of e-commerce
- Supporting customers in project-related activities and training sessions
- Describe the essential requirements for the role, including:
- Experience in customer service and support
- Proficiency in IT applications and systems
- Knowledge of e-commerce, inventory management, or retail
- Strong IT general knowledge and process understanding
- Excellent communication and interpersonal skills
Soennecken is a leading purchasing and marketing cooperation for office supplies and services, with over 500 affiliated retailers. We offer a dynamic and collaborative work environment, with opportunities for professional growth and development.
We are committed to providing our employees with a positive and supportive work environment, with a range of benefits and perks, including:
- Competitive salary and flexible working hours
- Unlimited contract and job security
- Intensive onboarding and training programs
- Modern workspaces with opportunities for innovation and creativity
- Free meals, snacks, and beverages
- Bike leasing and employee discounts
- Corporate benefit program with discounts at popular retailers
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.