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Customer Service Representative

vor 2 Monaten


Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE Vollzeit
Exciting Career Opportunity in the Telecommunications Industry

We are a leading customer-centric company, driven by innovation and a passion for delivering exceptional customer experiences.

We welcome individuals looking to make a career change and join our dynamic team.

What We Offer:
  • A secure job with an indefinite contract from day one, providing stability and peace of mind
  • A competitive salary and additional bonuses, recognizing your hard work and dedication
  • Opportunities for ongoing training and development, helping you grow professionally and personally
  • Predictable scheduling for increased work-life balance, allowing you to thrive in your personal and professional life
  • Free skill-building workshops and courses, enhancing your skills and knowledge
  • Progressive holiday entitlement, giving you time to relax and recharge
  • Benefits such as job ticket and eBike leasing, supporting your well-being and quality of life
Your Profile:
  • Infectious positivity and enthusiasm for delivering exceptional customer service
  • A strong interest in telecommunications and staying up-to-date with industry trends, ensuring you're always ahead of the curve
  • Dedication to quality work and independent problem-solving skills, allowing you to tackle challenges with confidence
  • Excellent language skills and proficiency in common PC applications, enabling you to communicate effectively and efficiently
Your Responsibilities:
  • Primary point of contact for customers regarding Vodafone products and services, providing expert guidance and support
  • Resolve customer queries with empathy and professionalism, ensuring a positive experience for all
  • Build strong customer relationships and enhance satisfaction levels, driving loyalty and retention

If you're passionate about delivering exceptional customer experiences and have a strong interest in telecommunications, we'd love to hear from you.

We're an inclusive and diverse company, welcoming applications from candidates of all backgrounds and experiences.