Expert Process Excellence

vor 1 Woche


Bad Homburg, Deutschland Fresenius Medical Care, North America Vollzeit

Goal of Function

Administration, configuration, and enhancement of the SAP Signavio platform, ensuring that it supports the discovery, documentation and optimization of business processes across the company. Creation and enhancement of management and business relevant process flows and process analyses within the “Process Documentation” and “Process Mining” area Taking over the Project lead role of Process Excellence implementation projects

Tasks/Responsibilities

Close collaboration with the business to understand their challenges, business scenarios and business processes Analyzing business needs, providing expertise on possible solutions Develop & deploy solutions to the customer Make use of the full potential of the SAP Signavio Process Suite to identify process improvement opportunities Technical maintenance of the SAP Signavio infrastructure, ensuring optimal performance, data security, and data integrity Support training initiatives to the Process Excellence user community and provide guidance in best practices in process management and troubleshooting assistance as needed Stay updated on the latest trends in SAP Signavio and business process management to recommend and implement enhancements Prepare, maintain and update of new and existing support documentation Assist in building up an active Process Excellence community

Qualifications/Competencies

Minimum of 3 years of professional experience especially in business process management and process mining Bachelor's or Master's degree in Business Information Technologies, Computer Science, Business Informatics, Business Administration or a comparable degree program Excellent analytical and problem-solving skills Good communication skills and the ability in supporting business together with a deep understanding for customer needs Team player by contributing, learning and sharing new knowledge and ideas Good knowledge of moderation and presentation techniques Experience with agile methodologies ( Scrum, Kanban) Ability to work effectively in a globally dispersed team and business partners Highly developed and proven understanding of business process management concepts, BPM technology, etc. and familiarity with process modeling notations, ideally BPMN Deep understanding of business processes such as Order-to-Cash, Source-to-Pay, etc. and their typical improvement potentials Extensive knowledge and hands-on experience with at least one business process management & process mining tool (, Signavio, Celonis, ARIS). Certification is a PLUS Strong technical knowledge especially with SQL in regard to data transformation & analytics as well as database technologies, ETL, and programming (JavaScript, Python, R) Experience working with SAP ECC/HANA Fluent in English is a must (written and spoken) Additional languages are an advantage but not essential Flexible working schedule with late night/early morning support hours if needed Career with a purposeWe offer an opportunity to create and deliver treatments that save and change lives for the better. We’ll support your ongoing development. And you’ll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day. Inclusion and diversityJoining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued. StabilityDeveloping innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth . This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients. Learning and developmentWe offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24/7. Local benefitsOur employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere. Work-life balanceWe want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.
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