Business Analyst Customer Experience

vor 1 Monat


Berlin, Deutschland Adepto Technical Recruitment Vollzeit

Job Description:

 

We are seeking a highly motivated and experienced Technical Business Analyst to join our team. As a Technical Business Analyst, you will play a crucial role in the development and implementation of our innovative "Order Portal" project. You will work closely with cross-functional teams to gather and analyze requirements, write user stories, and ensure the successful integration of Salesforce, SAP, and API technologies.

Responsibilities:

·        Collaborate with stakeholders to gather and analyze business requirements for the "Order Portal" project.

·        Translate business requirements into detailed user stories and technical specifications.

·        Work closely with development teams to ensure successful implementation of Salesforce, SAP, and API integration.

·        Perform data migration and ensure data integrity throughout the project lifecycle.

·        Conduct thorough requirements engineering, including requirements elicitation, documentation, validation, and verification.

·        Assist in project planning, including defining project scope, timelines, and resource allocation.

·        Provide ongoing support and maintenance for the "Order Portal" project post-implementation.

·        Collaborate with cross-functional teams to identify and address technical issues and risks.

·        Maintain a strong understanding of industry best practices and emerging technologies related to Salesforce, SAP, and API integration.

Requirements

Requirements:

·        Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.

·        Proven experience as a Business Analyst or Technical Business Analyst in a software development environment.

·        Strong understanding of cloud computing principles and technologies.

·        Experience with Salesforce configuration and customization, including creating custom objects, fields, workflows, process builder, and Lightning components.

·        Knowledge of API integration principles and experience working with RESTful APIs, SOAP APIs, and other integration technologies.

·        Familiarity with SAP integration and modules such as SAP ECC, SAP S/4HANA, SAP CRM, and SAP BW.

·        Proficiency in data migration techniques and tools, with hands-on experience in migrating data between different systems and ensuring data integrity.

·        Excellent analytical and problem-solving skills.

·        Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

·        Ability to work independently and manage multiple priorities in a fast-paced Agile environment.

·        Familiarity with version control systems such as Git and experience in collaborative development environments.

·        Knowledge of software development lifecycle (SDLC) processes and best practices.

·        Continuous learning mindset with a passion for staying updated on industry trends and emerging technologies related to cloud computing, Salesforce, SAP, and API integration.

Optional /Nice to have:

·        Salesforce certifications such as Salesforce Certified Administrator (ADM 201) or Salesforce Certified Platform App Builder.

·        Additional technical certifications or training related to cloud computing, Salesforce, SAP, or API integration.

·        Experience working in regulated industries such as manufacturing, chemicals, or utilities.

 

 

Benefits

This is a fully remote role and can be based anywhere globally with a preference for Europe or AsiaPac.

This role will have a pay rate of GBP 40/hr.


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