Director of Platform Infrastructure

• Lead and mentor a team of system administrators, responsible for building, maintaining, and ensuring high availability of our DC, cloud infrastructure and tools.
• Manage Team resources effectively, including project prioritization and on-call coverage.
• Support the business and product strategies, leading and driving innovation in hosting and orchestration of the products.
• Lead the adoption of new technologies that can improve infrastructure performance, security, and cost-efficiency.
• Encourage and drive innovation within the infrastructure team, fostering a culture of experimentation and improvement.
• Own the planning, prioritisation, communication, and delivery of infrastructure projects.
• Identify, plan, and forecast budget required for development and upgrades to the infrastructure to support growth, ensuring cost-effective use of resources, maintaining high performance and availability of our service.
• Support cross functional teams in ensuring infrastructure meets current and future needs.
• Collaborate effectively with all internal stakeholders and external support services, managing third party vendor relationships.
• Ensure systems, tools, hardware, and support is maintained, replaced/upgraded when appropriate.
• Oversee infrastructure hosting projects, including the migration of on-premise applications to public cloud in collaboration with external IT support teams, devops engineers, architects, cyber experts and developers.
• Ensure that infrastructure meets regulatory compliance standards and is aligned with industry best practices for security and data privacy
• Report regularly on performance KPIs
• Maintain disaster recovery plans and ensure regular testing and updates to these plans
• Supporting the team in monitoring and reacting to customer topics and incidents

• 10+ years of experience in IT with a focus on system administration and automation
• Strong experience of Kubernetes and supporting service based applications
• Expertise in Linux system administration and in using Infrastructure-as-Code tools like Ansible
• Strong knowledge of scripting and programming in Bash and Python
• Experience of running demanding .NET and Java applications in production with an understanding of memory management
• Strong analytical and problem-solving skills with experience in troubleshooting complex issues triggered and supported by monitoring tools
• Effective communication and collaboration abilities, essential for working across teams and with stakeholders
• Fluent in English

• Scale-up company with market-leading product
• Agile, flat hierarchy
• Open culture with diverse international teams
• Flexible working hours and location
• State-of-the-art equipment
• Personal development support, e.g. access to the learning platform Udemy
• Regular feedback rounds

Berlin, Pforzheim, remote within Germany

FactFinder is the European leader in eCommerce product discovery and search. Using authentic intelligence, the unique combination of artificial and human intelligence, FactFinder understands every shopper’s intent from the first click – increasing conversions and boosting revenues by over 30%.

For over two decades, FactFinder has been trusted to support billions of search queries a year, for thousands of B2B and B2C brands including Intersport, White Stuff, OBI, Stihl, and MyTheresa. FactFinder is headquartered in Germany, with offices in Berlin, London and Stockholm. Visit www.fact-finder.com for more information.