Technology Support Specialist
vor 1 Monat
THE JOB
The Technology Support Specialist will focus their day to day by providing support to our clients and the wider Ticketmaster and Livenation business either remotely or in person. Supporting a wide range of products, peripherals and Ticketmaster proprietary software you will need to be technically focused and customer-centric.
Outside of the day to day norm The Technical Support Specialist will often work in the pressurised but enjoyable environment of festivals and outdoor events installing a wide range of hardware and software solutions that provides fans with a seamless and enjoyable experience attending Live events.
WHAT YOU WILL BE DOING
Installation and support of Ticketmaster proprietary software and hardware e.g Ticket printers, Handheld Devices and Point of Sale Installing and supporting network devices including Wireless Access Points, Switches, Bridges etc Upgrading and replacing hardware and software as and when required Configuring and testing of the above said hardware and software Diagnosing and remediation of issues and problems both remotely and on-site Raising incidents and updating Ticketmaster’s incident management software Tracking Assets and updating Ticketmaster’s asset management software Minimise incidents and service distribution by providing proactive support and maintenance Coordinating and liaising with clients prior to attendance and installations Working with third party providers and contractors often in a lead capacity Provide on-site end user training and demonstration of Ticketmaster products Updating and maintaining technical and operational documentation Communicating and collaborating with multiple teams and clients Following best practices and procedures ensuring standards are maintainedWHAT YOU NEED TO KNOW
Knowledge of networking and networking terminology both wired and wireless Knowledge of the Microsoft Operating Systems and Office Suite of products Knowledge of Android/IOS and App based software Problem solving and analytical skills Communications skills both verbal and written Clean Driving LicenceYOU
Trustworthy and dependable Conscientious and reliable Flexible and adaptable Motivated and driven Focused and passionate Strong communicator Responsible and accountable Organised and detailed orientatedTICKETMASTER VALUES
Reliability – We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. Teamwork - – We believe individual achievement pales in comparison to the level of success that can be achieved by a team Integrity – We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIES
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
CULTURE
We’re fans who help fans everywhere get in to the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
We have a ‘Fan First’ mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the ‘Fan’ you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.
-
Technology Support Specialist
vor 2 Wochen
Berlin, Deutschland Ticketmaster GmbH VollzeitJOB DESCRIPTION – Technology Support Specialist Location: Berlin Division: Ticketmaster DE – Enterprise Support Line Manager: Technology Support Manager Contract Terms: Permanent, 40 hours per week THE TEAM The Technology Support team are a customer focused service delivery team providing technical support and installations services across the various...
-
Technology Support Specialist
vor 1 Monat
Berlin, Deutschland Ticketmaster GmbH VollzeitJOB DESCRIPTION - Technology Support Specialist **Location**: Berlin **Division**: Ticketmaster DE - Enterprise Support **Line Manager**: Technology Support Manager **Contract Terms**: Permanent, 40 hours per week THE TEAM The Technology Support team are a customer focused service delivery team providing technical support and installations services...
-
Technology Support Specialist
vor 2 Monaten
Berlin, Deutschland Ticketmaster GmbH VollzeitJOB DESCRIPTION – Technology Support Specialist Location: Berlin Division: Ticketmaster DE – Enterprise Support Line Manager: Technology Support Manager Contract Terms: Permanent, 40 hours per week THE TEAM The Technology Support team are a customer focused service delivery team providing technical support and installations services across the various...
-
Technology Support Specialist
vor 1 Monat
Berlin, Deutschland Ticketmaster GmbH VollzeitJOB DESCRIPTION – Technology Support Specialist Location: Berlin Division: Ticketmaster DE – Enterprise Support Line Manager: Technology Support Manager Contract Terms: Permanent, 40 hours per week THE TEAM The Technology Support team are a customer focused service delivery team providing technical support and installations services across the various...
-
Technology Support Specialist
Vor 2 Tagen
Berlin, Deutschland Ticketmaster GmbH VollzeitJOB DESCRIPTION – Technology Support Specialist Location: Berlin Division: Ticketmaster DE – Enterprise Support Line Manager: Technology Support Manager Contract Terms: Permanent, 40 hours per week THE TEAM The Technology Support team are a customer focused service delivery team providing technical support and installations services across the various...
-
Technology Support Specialist
vor 21 Stunden
Berlin, Deutschland Ticketmaster GmbH VollzeitJOB DESCRIPTION – Technology Support Specialist Location: Berlin Division: Ticketmaster DE – Enterprise Support Line Manager: Technology Support Manager Contract Terms: Permanent, 40 hours per week THE TEAM The Technology Support team are a customer focused service delivery team providing technical support and installations services across the various...
-
Technology Support Specialist
vor 1 Monat
Berlin, Deutschland Ticketmaster GmbH VollzeitJOB DESCRIPTION – Technology Support SpecialistLocation: BerlinDivision: Ticketmaster DE – Enterprise SupportLine Manager: Technology Support ManagerContract Terms: Permanent, 40 hours per weekTHE TEAMThe Technology Support team are a customer focused service delivery team providing technical support and installations services across the various business...
-
Revenue Technology Specialist
vor 2 Wochen
Berlin, Deutschland ChannelEngine VollzeitWe are looking for a Revenue Technology Specialist to join our RevOps Team. The RevOps Team is a dynamic group of 5, working together to build a great revenue organisation within ChannelEngine Your role within this team will be to ensure that our revenue technology systems and processes are aligned with business goals and enhance operational efficiency. If...
-
Revenue Technology Specialist
vor 2 Wochen
Berlin, Deutschland ChannelEngine VollzeitWe are looking for a Revenue Technology Specialist to join our RevOps Team. The RevOps Team is a dynamic group of 5, working together to build a great revenue organisation within ChannelEngine Your role within this team will be to ensure that our revenue technology systems and processes are aligned with business goals and enhance operational efficiency. If...
-
Revenue Technology Specialist
Vor 2 Tagen
Berlin, Deutschland ChannelEngine VollzeitWe are looking for a Revenue Technology Specialist to join our RevOps Team. The RevOps Team is a dynamic group of 5, working together to build a great revenue organisation within ChannelEngine Your role within this team will be to ensure that our revenue technology systems and processes are aligned with business goals and enhance operational efficiency. If...
-
Account Technology Specialist
vor 2 Wochen
Berlin, Deutschland NetApp VollzeitTitle: Account Technology Specialist Location: Canberra, ACT, AU, 2609 Requisition ID: 126052 About NetApp We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others,...
-
Berlin, Deutschland BFE Studio und Medien Systeme GmbH VollzeitFrom mobile production vans for ZDF and state-of-the-art broadcast studios (radio/TV) to fail-safe airport security technology and modern media equipment for universities. At BFE, we are the first port of call when it comes to customized studio and media systems - and have been for over 50 years. With teams from a wide range of disciplines (consulting,...
-
Berlin, Deutschland BFE Studio und Medien Systeme GmbH VollzeitSound and light: clear the stage for your career! From mobile production vans for ZDF and state-of-the-art broadcast studios (radio/TV) to fail-safe airport security technology and modern media equipment for universities. At BFE, we are the first port of call when it comes to customized studio and media systems - and have been for over 50 years. With teams...
-
Berlin, Deutschland BFE Studio und Medien Systeme GmbH VollzeitSound and light: clear the stage for your career! From mobile production vans for ZDF and state-of-the-art broadcast studios (radio/TV) to fail-safe airport security technology and modern media equipment for universities. At BFE, we are the first port of call when it comes to customized studio and media systems - and have been for over 50 years. With teams...
-
Berlin, Deutschland BFE Studio und Medien Systeme GmbH VollzeitSound and light: clear the stage for your career!From mobile production vans for ZDF and state-of-the-art broadcast studios (radio/TV) to fail-safe airport security technology and modern media equipment for universities. At BFE, we are the first port of call when it comes to customized studio and media systems - and have been for over 50 years. With teams...
-
Berlin, Deutschland BFE Studio und Medien Systeme GmbH VollzeitSound and light: clear the stage for your career! From mobile production vans for ZDF and state-of-the-art broadcast studios (radio/TV) to fail-safe airport security technology and modern media equipment for universities. At BFE, we are the first port of call when it comes to customized studio and media systems - and have been for over 50 years. With teams...
-
Product Support
Vor 7 Tagen
Berlin, Deutschland Via VollzeitVia is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. Unbelievable partner support is a critical part of the Via brand, and we’re looking for the best in the business. As a **Product Support and Operations...
-
Product Support
Vor 7 Tagen
Berlin, Deutschland Via VollzeitVia is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint — we've got huge goals. Unbelievable partner support is a critical part of the Via brand, and we're looking for the best in the business. As a **Product Support and Operations...
-
Connectivity Support Specialist
Vor 3 Tagen
Berlin, Deutschland GetYourGuide Vollzeit**About GetYourGuide**: GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, travelers from over 170 countries have booked more than 80 million tours, activities, and attraction tickets through GetYourGuide. Powered by...
-
Connectivity Support Specialist
Vor 2 Tagen
Berlin, Deutschland GetYourGuide Vollzeit**About GetYourGuide**: GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, travelers from over 170 countries have booked more than 80 million tours, activities, and attraction tickets through GetYourGuide. Powered by...
