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Account Manager Critical Care
vor 4 Monaten
Fresenius Medical Care is known worldwide for our strong service culture, our commitment to patient outcomes and our outstanding clinical and product capabilities.
Our people work with us because the work is engaging, we make a difference to people's lives and we have authentic leaders who truly care. As a company, we aim to not only achieve our quality targets, but exceed them. We are driven by continuous improvement; strategic growth and we build on our successes year on year. We strive for clinical excellence and we are proud to impact the lives of our patients and their caregivers in the way that we do.
Position Title: Account Manager – Critical Care
Department: Sales
Reports to: Critical Care Sales Manager - ANZ
Primary purpose:
This position is responsible for achieving the set budget for the assigned territory through clinical and strategic sales strategies and maintenance and growth of accounts.
Key Performance Indicator
Achieve/ Exceed budget:
Implement a sales strategy per account to maintain existing business and to develop new business opportunities. Work closely with the Business Sales Manager ANZ across the entire sales cycle to ensure customer outcomes and achieved. Increase customer base and market presence through establishing relationships with key opinion leaders, key influencers and decision makers Track and report competitor activity within the assigned accounts Maintain a high-profile presence in the market place through the creation of win-win solutions with customers which turn a sales relationship into a long-term business partnership. Managing the immediate post-purchase activities (checking order status, delivery, handle complaints etc) to ensure customer satisfaction Provide appropriate commercial support activities such as in-servicing, installations as requiredSupport Sales Administration:
Provide input to forecasting requirements, preparing annual sales budget; Create a sales territory plan for your region in support of national objectives Prepare and present customer offerings, quotes, tenders, re-orders and any other related business requirementAct as a key member of the team:
Promoting a team culture by assisting others during periods of high workloads, leave or absence so that overall objectives can be met Provide input and support to marketing programs as required Maintaining team communication Undertaking other tasks as required Where appropriate, become involved in FMC activities including attendance at staff meetings and involvement in company events (e.g. Home Therapies, RSA)Competencies (attitude, skills, typical qualifications & experience)
Critical Care background highly desirable 3 years + Account Management or Business Development experience Highly developed interpersonal & influencing skills Entrepreneurial, adaptive, highly motivated, independent, commercially adept, articulate and confident Skills across most Windows applications including Word, Excel, and PowerPoint. Demonstrable track record of success in medical sales - desirableOther Details
This role will work closely with the Business Manager to develop and implement business plans within the region. Must have and maintain a current Drivers License & own car - Mandatory Ability to provide an out of hours service You may be required to attend meetings or conferences interstate from time to time which may be inclusive of week endWe welcome applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability.
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Career with a purposeWe offer an opportunity to create and deliver treatments that save and change lives for the better. We’ll support your ongoing development. And you’ll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day. Inclusion and diversityJoining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued. StabilityDeveloping innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth . This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients. Learning and developmentWe offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24/7. Local benefitsOur employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere. Work-life balanceWe want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.