Technical Product Support

vor 6 Monaten


Dresden, Deutschland Applied Materials Vollzeit

#LI

Applied Materials is the leader in semiconductor materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. Our innovations make possible™ the technology shaping the future.

Summary:

The Technical Product Support Engineer (TPS) will work as a part of the Implant Global Product Support (GPS) team in the Semiconductor industry for Applied Materials. This position will be based in Germany, but will require travel to any of our customers in Europe. This person will participate and support New Product Introduction (NPI), First in Fab tool installations and field/Customer escalations. This job will require face to face interaction with AMAT field service personnel as well as Customers, to include: Equipment, Process and Section Managers. In addition they will adhere to all Applied Materials safety protocols, work off shift hours, travel and carry out basic/intermediate level troubleshooting.

Key Responsibilities:

Participate in and support product introduction and first in fab tool installations in the field Travel to customer sites on short notice for Machine down, upgrades and retrofits  Support technical escalations conference calls  Must be able to work off shift hours and weekends when required Has developed advanced specialized expertise within a analytical/scientific area to perform the most complex work Create presentations, tables & charts using PowerPoint & Excel to communicate project/issue status to AMAT Factory and Customer personnel Has a good understanding of how related teams coordinate their efforts and resources to achieve objectives Will need to take on the team leadership role during onsite projects and escalations to include: facilitate conference calls, provide daily status reports, and provide subject matter guidance to more junior team members Exercises judgment, based on previous experience, practices and precedents, to identify and solve problems that arise with little or no precedent Exchanges ideas and information effectively; uses tact and diplomacy when dealing with others

Additional:

Education: High School Diploma/GED, Trade School is a plus Experience: > 2 years VIISta Implant experience preferred, 4 - 7 Years semiconductor. Compensation will accommodate experience Hours: 1st Shift Monday to Friday F 8am – 5pm Travel greater than 50% 

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

7 - 10 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes
  • Eng Product Support Iii

    vor 6 Monaten


    Dresden, Deutschland Axcelis Technologies Inc. Vollzeit

    Technical Support Engineer - Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed...


  • Dresden, Sachsen, Deutschland algorismic gmbh Vollzeit

    System Administrator and Technical Support SpecialistWe are seeking a skilled System Administrator and Technical Support Specialist to join our team at algorismic gmbh. As a key member of our organization, you will be responsible for maintaining our technical excellence and responsive customer service.Key ResponsibilitiesProvide multi-channel support to...

  • Technical Writer

    vor 3 Monaten


    Dresden, Deutschland LeanIX Jobs Vollzeit

    SAP LeanIX is expanding and looking for a Technical Writer to join our Knowledge & Product Enablement team. This role is ideal for someone looking to grow their skills in technical writing and documentation. You'll be collaborating closely with our Product and Engineering teams. This position offers a great opportunity to develop your career in technical...


  • Dresden, Deutschland 2040 KLA -Tencor Ireland Ltd. Vollzeit

    Description We are looking for a Tech Support Engineers (TSE) to independently respond to issues where first-line product support has been unable to fix problems in malfunctioning. TSEs work on more difficult problems requiring in-depth system knowledge and understanding of operating principles. TSE’s exercise judgment within broadly defined...


  • Dresden, Deutschland Infineon Technologies AG Vollzeit

    The Senior Front End product engineer will be functionally report to Infineon's EWM TQTM (External Wafer Manufacturing, Technology, Quality and Transfer Management) BCD/RF team, responsible for front end product engineering topics of outsourcing BCD/RF products including NVM memory products. The qualified candidate will have in depth knowledge of...

  • Product Researcher

    vor 3 Monaten


    Dresden, Deutschland Staffbase Vollzeit

    **About Staffbase**: We're headquartered in Chemnitz, Germany, with offices in many locations throughout the world, including New York, London, Berlin and Dresden. Our international team counts more than 750 employees from 45+ nationalities and we have a growing base of 2200+ customers that want to transform their employee experience. We are rapidly scaling,...


  • Dresden, Deutschland algorismic gmbh Vollzeit

    System-Administrator I Technical Support Linux at algorismic gmbh | softgarden View job here System-Administrator I Technical Support Linux Full Time ...


  • Dresden, Deutschland Infineon Technologies AG Vollzeit

    The Senior Front End product engineer will be functionally report to Infineon's EWM TQTM (External Wafer Manufacturing, Technology, Quality and Transfer Management) BCD/RF team, responsible for front end product engineering topics of outsourcing BCD/RF products including NVM memory products. The qualified candidate will have in depth knowledge of product...


  • Dresden, Deutschland Infineon Technologies AG Vollzeit

    The Senior Front End product engineer will be functionally report to Infineon's EWM TQTM (External Wafer Manufacturing, Technology, Quality and Transfer Management) BCD/RF team, responsible for front end product engineering topics of outsourcing BCD/RF products including NVM memory products. The qualified candidate will have in depth knowledge of product...


  • Dresden, Deutschland Infineon Technologies AG Vollzeit

    The Senior Front End product engineer will be functionally report to Infineon's EWM TQTM (External Wafer Manufacturing, Technology, Quality and Transfer Management) BCD/RF team, responsible for front end product engineering topics of outsourcing BCD/RF products including NVM memory products. The qualified candidate will have in depth knowledge of product...


  • Dresden, Deutschland Infineon Technologies AG Vollzeit

    The Senior Front End product engineer will be functionally report to Infineon's EWM TQTM (External Wafer Manufacturing, Technology, Quality and Transfer Management) BCD/RF team, responsible for front end product engineering topics of outsourcing BCD/RF products including NVM memory products. The qualified candidate will have in depth knowledge of product...


  • Dresden, Deutschland Infineon Technologies AG Vollzeit

    The Senior Front End product engineer will be functionally report to Infineon's EWM TQTM (External Wafer Manufacturing, Technology, Quality and Transfer Management) BCD/RF team, responsible for front end product engineering topics of outsourcing BCD/RF products including NVM memory products. The qualified candidate will have in depth knowledge of product...


  • Dresden, Deutschland KLA Vollzeit

    **Company Overview** KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA...


  • Dresden, Deutschland DATAGROUP Vollzeit

    DATAGROUP in Dresden DATAGROUP ist einer der führenden deutschen IT-Dienstleister – dank unseres engagierten Teams. Unsere Leidenschaft für Technologie und Innovation ermöglicht es uns, unseren Kunden verlässliche IT-Services zu liefern. Bei uns erwartet Dich ein fesselndes und anspruchsvolles Aufgabengebiet in einem innovativen Unternehmen. Eine...


  • Dresden, Sachsen, Deutschland Infineon Technologies AG Vollzeit

    About the RoleThe Senior Front End Product Engineer will join Infineon's External Wafer Manufacturing, Technology, Quality and Transfer Management (EWM TQTM) BCD/RF team, where they will be responsible for front-end product engineering topics related to outsourcing BCD/RF products, including NVM memory products. The ideal candidate will have in-depth...

  • Technical Writer fmd

    vor 4 Wochen


    Dresden, Deutschland SAP Leanix Vollzeit

    SAP LeanIX is expanding and looking for a Technical Writer to join our Knowledge & Product Enablement team. This role is ideal for someone looking to grow their skills in technical writing and documentation. Youll be collaborating closely with our Product and Engineering teams. This position offers a great opportunity to develop your career in technical...


  • Dresden, Deutschland Infineon Technologies AG Vollzeit

    The Senior Front End product engineer will be functionally report to Infineon's EWM TQTM (External Wafer Manufacturing, Technology, Quality and Transfer Management) BCD/RF team, responsible for front end product engineering topics of outsourcing BCD/RF products including NVM memory products. The qualified candidate will have in depth knowledge of product...


  • Dresden, Deutschland algorismic gmbh Vollzeit

    Technical Support Linux I Software Testing at algorismic gmbh | softgarden View job here Technical Support Linux I Software Testing Full Time ...

  • Senior Technical Writer

    vor 5 Monaten


    Dresden, Deutschland Staffbase Vollzeit

    **About Staffbase**: At Staffbase we believe that Communication moves people, and people move companies. Our mission is to empower leaders and communicators to drive transformation through internal comms solutions, strategies, and insights. Our most recent Series E funding led by General Atlantic, officially launched us to UNICORN status! We're...


  • Dresden, 01067, Dresden, Deutschland Infineon Technologies AG Vollzeit

    The Senior Front End product engineer will be functionally report to Infineon's EWM TQTM (External Wafer Manufacturing, Technology, Quality and Transfer Management) BCD/RF team, responsible for front end product engineering topics of outsourcing BCD/RF products including NVM memory products. The qualified candidate will have in depth knowledge of product...