Werkstudent Customer Service Benelux

vor 1 Monat


Berlin, Deutschland tink GmbH Vollzeit
Deine Aufgaben

  • Je werkt in een Nederlands team samen om de klanten van tink de beste service te geven
  • Communicatie met klanten vindt plaats via e-mail, telefoon en chat
  • Afhankelijk van je interesse werk je nauw samen met het logistieke-, sales- of tink-expert team
Dein Profil

  • Je bent een echte teamplayer, maar kunt ook zelfstandig werken wanneer dit nodig is
  • Je bent sociaal en kunt op een positieve manier communiceren met klanten
  • Het geeft je een goed gevoel om klanten te helpen
  • Je toont initiatie om de service van tink te verbeteren
  • Je bent vaardig met een computer en je hebt een basis kennis van Office
  • Je moedertaal is Nederlands
  • Ervaring met klantenservice of ander contact met klanten is een voordeel
  • Het beheersen van de Duitse en/of Engelse taal is een voordeel
  • Nederlands is je moedertaal en je woont in de omgeving van Berlijn
Warum wir?

tink cultuur

  • tink Missie: We combineren een succesvol businessmodel met de missie om alle huishoudens toegang te geven tot een duurzamer en slimmer huis
  • Expertise: Een ervaren managementteam met een lange achtergrond in de startup-, industrie- en advieswereld
  • Internationaal: Ons team komt uit meer dan 30 verschillende landen
  • Diversiteit: We verwelkomen sollicitanten van alle nationaliteiten, etnische achtergronden, religieuze overtuigingen, seksuele geaardheden en geslachten. Persoonlijkheid en prestaties tellen voor ons.
  • Persoonlijke ontwikkeling: Regelmatige feedbackrondes en beoordelingen - jouw professionele en persoonlijke ontwikkeling is belangrijk voor ons
  • Eerlijke communicatie: We hebben een open en transparante feedbackcultuur. De directie beantwoordt elke maand alle vragen van onze medewerkers in een open ronde.
tink Voordelen: 
  • Hybride werken: Tot 2 dagen op kantoor aan huis
  • Remote optie: Je hebt de mogelijkheid om tot 4 weken per jaar op afstand te werken 
  • Vrije tijd: Tot 30 vakantiedagen (afhankelijk van het aantal dienstjaren)
  • Salaris: We betalen eerlijk en in lijn met prestaties
  • Begin je dag goed: We hebben een top koffiemachine, muesli en vers fruit
  • Fitness: Blijf fit met het gesubsidieerde Urban Sports Club lidmaatschap
  • Winkelen: vervul je wens met een maandelijks SpendIt Card budget
  • Plezier: Regelmatige teamevenementen & een altijd goed gevulde bar
  • Kantoor: Een prachtig licht kantoor in het hart van Berlijn-Mitte op de Hackescher Markt met veel vergaderruimtes, een keuken en omringd door veel restaurants en cafés.
  • Visumondersteuning: We ondersteunen kandidaten gedurende het hele visumproces

We kijken uit naar je gedetailleerde sollicitatie via ons online formulier.Über uns

Seit der Gründung im Jahr 2016 konnten wir bereits 1.500.000 Kunden helfen ihr Zuhause komfortabel, sicher und klimafreundlich zu gestalten. Allein unsere smarten Energielösungen haben im Jahr 2022 über 500.000 Tonnen Co2 gespart. Mit unseren Sicherheitslösungen konnten 1.500 Einbrüche verhindert werden. Und in 900.000 Wohnungen und Häusern werden Licht und die Lieblings-Playlist bequem vom Smartphone aus gesteuert.

Als der Smart Home Experte in Europa helfen wir unseren Kunden mit dem tink NEXT Blog, umfangreichem Smart Home Content und persönlicher Beratung bei der Auswahl individueller Lösungen. Für jeden Smart Home Use Case bieten wir die Kombination der besten Hardware, Software und Services. Dafür arbeiten wir mit renommierten Partnern, wie Google, Apple, SONOS und Bosch.

Unser Team von >130 tinkies aus 33 Nationen sitzt im Herzen von Berlin und betreut unsere Märkte in Deutschland, Österreich, den Niederlanden, Belgien und Schweden.



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