Sales / Customer Service
vor 1 Monat
What you will do
We are currently seeking a highly motivated and experienced individual to join our team as a Team Lead Sales Support Specialist MT DACH (m/f/x). In this role, you will be responsible for enabling and developing the Sales Support Specialist team to create a high-quality customer experience for our DACH focus customers. You will streamline processes, eliminate redundancies, and contribute to the overall success of the sales strategy. Your role will also ensure strong collaboration and communication with other relevant departments.
Lead and develop the Sales Support MT DACH team to provide a high-quality customer experience for our focus customersGuide the team to ensure efficiency and clear prioritiesMaintain close and regular communication with other departments relevant to the DACH region, such as marketing, sales, supply chain, accounting, and business operationsAct as a key partner to the sales team in coordinating and supporting non-order to fulfillment related activities, such as launches and roll-outs, customer-specific projects, campaigns, promotional projects, exhibitions, and POS activitiesParticipate in international projectsEnsure all activities are compliant with internal processesAdditionally, you will have responsibilities for defined customersWhat you will need
University degree or professional qualification in Business Administration, Sales & Marketing Support, Business Operations, or a similar professional support field5+ years of experience in a multinational company with a matrix organization, preferably in the field of Sales or Marketing support, Office Management, or other service-related fieldsLeadership skills, with experience in leading a teamFluent in English and GermanExcellent organizational and time-management skillsSolid analytical skills and exceptional attention to detail, with strong administration skillsVery good interpersonal skills and a team playerAdvanced computer skills, with an aptitude to learn and support the implementation of new systems, tools, and proceduresStrong customer focus with a drive for problem-solving and process optimizationProficient in CRM, SAP ERP, Office , and BI-toolsWhat you can expect
tesa is one of the world's leading manufacturers of adhesive tape solutions, with a range of more than 7, products. With passion for technology, we drive innovation, reliability, and sustainability to shape a better future.
Our solutions make a difference in the work, products, and lives of our customers across a variety of industries, including Automotive, Electronics, and Home applications. With this, we address a broad segment of business customers, but also you as a private consumer.
You might be surprised to discover the many places where our adhesive solutions are at work, from the battery in your electric car, to the display of your mobile phone, and even in the elevator in your building. Wherever you look, you'll find tesa - holding the world together since more than years.
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