Sales Operations Manager, Amazon Hub PARP

vor 3 Wochen

Munich, Deutschland Amazon Deutschland Transport GmbH Vollzeit
The Sales Operations Manager will support the country lead with all aspects of product installation and maintenance in Germany and Austria as we continue to expand the business. The successful candidate will build and maintain strong relationships with internal and external partners – including service providers, host partners, technology and product management, and the local business development team. The individual must be both analytical and creative, seeking out ways to improve products, processes, and tools, and executing on those ideas. Strong interpersonal skills are also important as the position will have frequent interaction with leadership at Amazon and partner companies.

Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon Hub PARP is growing and we are working to create a world class delivery experience for customers through alternate delivery options - lockers and pickup points. If you are passionate about delivery operations and look around corners for ways to serve customers, we want your help.

Key job responsibilities
The Sales Operations Manager will:

- Manage the end-to-end installation and maintenance process for Pickup And Return Points.
- Execute service roll-out on-time.
- Drive continuous improvement projects in installation and maintenance processes, as well as cost reduction.
- Monitor performance of service providers such as installation and maintenance partners, and internet service providers, and escalate issues as needed.
- Identify through analysis and execute on opportunities to improve customer experience and performance, including raising the bar for Operations KPIs.
- Participate in strategic projects, including new product and feature launches, process improvements, and geographic expansion.
- Partner with global Partner Operations Program Managers to innovate on behalf of the business and develop best practices.
- Develop materials for service providers and host partners.
- Report on daily, weekly, monthly KPIs and projects to senior leadership.
- Promote and develop an environment which is receptive and adaptable to business change.

We are open to hiring candidates to work out of one of the following locations:

Muenchen, BY, DEU | Muenchen, DEU | Munich, BY, DEU | Munich, DEU

BASIC QUALIFICATIONS

- A degree related to engineering or similar as the position requires technical knowledge
- Relevant experience assessing risks and taking decisions based on assessment
- Relevant experience analyzing data
- Tech-literate, with ability to learn new systems quickly
- Relevant experience managing multiple priorities
- Full professional proficiency in written and verbal English and German

PREFERRED QUALIFICATIONS

- Experience in program or operations management, working with hardware and software products.
- Demonstrable experience managing cross-functional and regional programs influencing different stakeholders' groups.
- Experience measuring/optimizing performance.
- Experience managing third party resources on a national scale
- Knowledge of SQL, advanced Microsoft Excel
- Six Sigma or Lean certification

  • Sales Operations Manager, Amazon Hub PARP

    Vor 3 Tagen

    Munich, Bayern, Deutschland Amazon TA Vollzeit

    Become a Sales Operations Manager at Amazon Hub PARP and drive the delivery operations in Germany and Austria!The Sales Operations Manager will support the country lead with product installation and maintenance in Germany and Austria as part of the business expansion.The ideal candidate will build and maintain strong relationships with internal and external...

  • Sales Operations Manager, Amazon Hub PARP

    vor 2 Wochen

    Munich, Deutschland Amazon TA Vollzeit

    The Sales Operations Manager will support the country lead with all aspects of product installation and maintenance in Germany and Austria as we continue to expand the business. The successful candidate will build and maintain strong relationships with internal and external partners – including service providers, host partners, technology and product...

  • Sales Operations Manager, Amazon Hub PARP

    Vor 3 Tagen

    Munich, Bayern, Deutschland Amazon TA Vollzeit

    Sales Operations Manager at Amazon As the Sales Operations Manager, you will play a crucial role in supporting the country lead for product installation and maintenance in Germany and Austria, contributing to the growth of the business. Building strong relationships with internal and external partners is key, from service providers to technology and product...

  • Senior Strategic Sales Manager, Amazon

    vor 2 Monaten

    Munich, Deutschland Amazon Deutschland Services GmbH Vollzeit

    Amazon Pay, one of the fastest growing businesses within Amazon, is seeking an experienced Senior Strategic Sales & Business Development Manager, full-time (40h) who is responsible to develop new business with merchants. The Senior Manager will identify and execute deals with Strategic new to Amazon Pay e-commerce merchants and expand the Amazon Pay merchant...

  • Sales Account Manager, Amazon Ads

    Vor 3 Tagen

    Munich, Bayern, Deutschland Amazon Online Germany GmbH Vollzeit

    Job Title: Amazon Advertising Account ManagerCompany: Amazon AdvertisingAmazon Advertising operates at the intersection of eCommerce and advertising, providing a wide range of advertising solutions. We collaborate with advertisers to engage Amazon customers, on our platforms, high-quality sites on the web, and across various devices.If you're keen on being...

  • Key Account Manager, German Speaker, Amazon Freight

    Vor 3 Tagen

    Munich, Bayern, Deutschland Amazon TA Vollzeit

    Join Our Team as a Key Account Manager at Amazon FreightWe are searching for a Key Account Manager to unlock and grow our portfolios through sales development, relationship building, engagement activities, and ensuring excellent customer/shipper experiences.As part of the Business Development team within Amazon Freight's Commercial division, this role...

  • Strategic Sales Manager,

    vor 3 Wochen

    Munich, Bayern, Deutschland Amazon Vollzeit

    Amazon Pay, one of the fastest growing businesses within Amazon, is seeking an experienced Strategic Sales & Business Development Manager, full-time (40h) who is responsible to develop new business with merchants. The business development manager will identify and execute deals with new to Amazon Pay e-commerce merchants and expand the Amazon Pay merchant...

  • Strategic Sales Manager,

    vor 2 Monaten

    Munich, Bayern, Deutschland Amazon Vollzeit

    Amazon Pay, one of the fastest growing businesses within Amazon, is seeking an experienced Strategic Sales & Business Development Manager, full-time (40h) who is responsible to develop new business with merchants. The business development manager will identify and execute deals with new to Amazon Pay e-commerce merchants and expand the Amazon Pay merchant...

  • Sales Account Manager, Amazon Ads

    vor 1 Monat

    Munich, Deutschland Amazon Online Germany GmbH Vollzeit

    Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly...

  • Amazon: Loss Prevention Manager

    Vor 3 Tagen

    Munich, Bayern, Deutschland Amazon TA Vollzeit

    Unser Betriebsnetzwerk, das für seine Schnelligkeit, Genauigkeit und seinen außergewöhnlichen Service bekannt ist, liefert täglich Millionen von Pakete und ein Lächeln an Amazon-Kunden. Um die Sicherheit unseres Betriebsnetzwerks zu gewährleisten und die Betriebskontinuität zu gewährleisten, suchen wir proaktive und lösungsorientierte Fachkräfte,...

  • Senior Business Development Manager, Amazon Pay

    vor 3 Wochen

    Munich, Deutschland Amazon Deutschland Services GmbH Vollzeit

    Amazon Pay, one of the fastest growing businesses within Amazon, is seeking an experienced Senior Strategic Sales & Business Development Manager, full-time (40h) who is responsible to develop new business with merchants. The Senior Manager will identify and execute deals with Strategic new to Amazon Pay e-commerce merchants and expand the Amazon Pay merchant...

  • Senior Business Development Manager, Amazon Pay

    vor 3 Wochen

    Munich, Deutschland Amazon Deutschland Services GmbH Vollzeit

    Amazon Pay, one of the fastest growing businesses within Amazon, is seeking an experienced Senior Strategic Sales & Business Development Manager, full-time (40h) who is responsible to develop new business with merchants. The Senior Manager will identify and execute deals with Strategic new to Amazon Pay e-commerce merchants and expand the Amazon Pay merchant...

  • Senior Business Development Manager, Amazon Pay

    Vor 3 Tagen

    Munich, Bayern, Deutschland Amazon Deutschland Services GmbH Vollzeit

    Amazon Pay, one of the fastest growing businesses within Amazon, is seeking an experienced Senior Strategic Sales & Business Development Manager, full-time (40h) who is responsible to develop new business with merchants. The Senior Manager will identify and execute deals with Strategic new to Amazon Pay e-commerce merchants and expand the Amazon Pay merchant...

  • Operations Program Manager with German, Seller Flex

    vor 2 Monaten

    Munich, Deutschland Amazon Deutschland Services GmbH Vollzeit

    At 3P Heavy Bulky we are constantly innovating to deliver the best possible Customer Experience to the customers buying Heavy Bulky products such as fridges, sofas, and large screen TVs. The SellerFlex program enables Marketplace Selling Partners to offer Retail like high-quality experience whilst Amazon carrier manages end to end transportation. As we scale...

  • Operations Program Manager with German, Seller Flex

    vor 3 Wochen

    Munich, Deutschland Amazon Deutschland Services GmbH Vollzeit

    At 3P Heavy Bulky we are constantly innovating to deliver the best possible Customer Experience to the customers buying Heavy Bulky products such as fridges, sofas, and large screen TVs. The SellerFlex program enables Marketplace Selling Partners to offer Retail like high-quality experience whilst Amazon carrier manages end to end transportation. As we scale...

  • Standortleiter / Senior Operations Manager - Führungskräfte mit militärischem Hintergrund (m/w/d)

    Vor 3 Tagen

    Munich, Bayern, Deutschland Amazon TA Vollzeit

    At Amazon, we actively seek individuals with a military background, including ex-military personnel, serving members of Reserve Forces, and military spouses to join our diverse workforce. Our military recruiting team at Amazon is dedicated to exploring the array of opportunities available within Amazon Operations. Across Amazon, numerous former military...

  • Capacity Planning Manager, Amazon Transportation Services

    vor 3 Wochen

    Munich, Deutschland Amazon TA Vollzeit

    Amazon Transportation Services Europe (ATS EU) is a high-powered creative team which is shaping the transportation planning and execution within the Middle Mile operations network. This team develops and applies innovative transportation management concepts to improve and enhance the transportation network and bring the best customer experience through...

  • Capacity Planning Manager, Amazon Transportation Services

    vor 3 Wochen

    Munich, Deutschland Amazon TA Vollzeit

    Amazon Transportation Services Europe (ATS EU) is a high-powered creative team which is shaping the transportation planning and execution within the Middle Mile operations network. This team develops and applies innovative transportation management concepts to improve and enhance the transportation network and bring the best customer experience through...

  • Capacity Planning Manager, Amazon Transportation Services

    vor 3 Wochen

    Munich, Deutschland Amazon TA Vollzeit

    Amazon Transportation Services Europe (ATS EU) is a high-powered creative team which is shaping the transportation planning and execution within the Middle Mile operations network. This team develops and applies innovative transportation management concepts to improve and enhance the transportation network and bring the best customer experience through...

  • Capacity Planning Manager, Amazon Transportation Services

    Vor 3 Tagen

    Munich, Bayern, Deutschland Amazon TA Vollzeit

    Amazon Transportation Services Europe (ATS EU) is a high-powered creative team which is shaping the transportation planning and execution within the Middle Mile operations network. This team develops and applies innovative transportation management concepts to improve and enhance the transportation network and bring the best customer experience through...