Technical Support Engineer

vor 3 Wochen

Cologne, Deutschland Solplanet Vollzeit

Our belief:

  • At SOLPLANET, we are driven by a simple idea: solar for everybody
  • We strive to create the best possible experience for distributors, installers and end users
  • That´s why our solar inverters, energy storage systems and EV chargers are easy-to-install, reliable and user friendly

Who We Are:

  • Private equity-backed AISWEI is a leading provider of renewable energy solutions - providing the world with solar inverters, batteries, EV chargers, heat pumps, and energy management solutions
  • AISWEI has more than 15 years of expertise in R&D and manufacturing, with a strong technology heritage from both Germany and China
  • With 9 GW of annual production volumes (2022), AISWEI is one of the largest manufacturers of solar string inverters world-wide
  • AISWEI is operating under its own brand in China and its SOLPLANET brand internationally, and is trusted by leading global brands as an ODM service provider
  • Our team passionately believe that that we are all fellow citizens of one planet, and we are truly honored about deploying our solutions to local societies worldwide – every day

How you´ll help us:

As a Technical Support Engineer, you will

  • Support customers by training, providing application engineering services and general technical consultancy in solar photovoltaic inverters, energy storage systems and EV chargers
  • Develop and maintain strong and synergetic relationships with key stakeholders in Solplanet´s distributor, installer and/or EPC network.
  • Collaborate with the sales teams to maintain customer relationships, gain customer trust and strengthen customer loyalty
  • Deliver online or onsite training to customers such as distributors and installers.
  • Establish and maintain knowledge of current and upcoming local regulatory requirements related to Solplanet products
  • Leverage your technical know-how and insight into the competitive landscape to proactively provide feedback/suggestions to Product Management to enhance Solplanet’s product roadmap.
  • Work closely with Solplanet’s service teams and service partners in EMEA to assist our customers in the after-sales phase.

Requirements

Your background and skills:

  • Bachelor or above technical degrees, preferably in electrical engineering, renewable energy, photovoltaic engineering, or similar disciplines.
  • Business fluent in German and English.
  • In-depth knowledge of the technical requirements for PV, energy storage systems, EV chargers in the distribution and/or utility scale segments, including product specifications, grid code requirements, competitive landscape, tender requirements etc.
  • Ability to work independently and focused in a dynamic, fast-paced environment.
  • Quick learner with desire to deepen knowledge in the renewable energy industry.
  • Prior work experience in a PV related industry is not a necessity but will be an advantage.

Your attributes:

  • Self-motivated and performance driven
  • Excellent interpersonal and communication skills
  • Can-do attitude and hands-on mindset
  • Proactive, dynamic, solution and customer oriented

Benefits

What we offer:

  • Giving you the unique opportunity to be part of a spirited and diverse team of passionate experts that work together within an exceptionally open-minded environment
  • Assisting you in to develop, personally and professionally, to grow internally within an international environment which leverages your abilities, skills and expertise
  • Providing you the unique opportunity to be part of an ambitious, energetic and rapidly growing Solplanet team with flat hierarchies, fast decision making and strong opportunities to successfully cultivate your long-term path within the renewable energy industry

By submitting your application, you declare your agreement to saving your application data at Aiswei B.V, and that such data may be used for internal purposes in the context of the upcoming application process. If there is no employment, the data will be deleted after six months. The application data are treated confidentially in accordance with the provisions of the Federal Data Protection Act and are not passed on to third parties. You can revoke your consent at any time, either by email or in writing by mail.

  • Technical Support Engineer

    vor 3 Wochen

    Cologne, Deutschland the rec hub. Vollzeit

    We have partnered with an exciting AI based Customer Service Software company based in Germany and we are excited to be supporting them on their search for a Senior Backend Developer to build their new AI based Product:Your Responsibilities:Become an integral part of our "Customer Care" team, serving as the primary contact (m/f/d) for technical and...

  • Technical Engineer

    vor 4 Wochen

    Cologne, Deutschland Sineng Electric Vollzeit

    Job Responsibilities:As a Technical Engineer for photovoltaic in Residence and C & I products, your role is integral to our company's success. You will be responsible for:1. Cultivating and maintaining strong relationships with our distributors or dealers to ensure clear communication and understand their technical needs;2. Collaborating with...

  • Technical Support Specialist

    vor 3 Wochen

    Cologne, Deutschland CM Medical Recruitment Vollzeit

    We're seeking a skilled Technical Support Specialist to join our clients team and play a crucial role in ensuring the optimal performance and user experience of their hardware and software products.Responsibilities: Developing and maintaining a comprehensive understanding of their product portfolio, including hardware, software, and associated...

  • Technical Support Specialist

    vor 2 Wochen

    Cologne, Deutschland ZOLL CMS GmbH Vollzeit

    Bei der ZOLL CMS GmbH haben wir es uns zur Mission gemacht „mehr Menschenleben zu retten“. Werden auch Sie ein Teil unseres Teams und tragen Sie dazu bei, diese lebensrettende Therapie an diejenigen zu liefern, die sie am meisten benötigen.Technical Support Specialist (m/w/d): Ihr Einstieg in die Medizintechnik.Das bringen Sie mitAbschluss einer...

  • Field Services Engineer

    Vor 6 Tagen

    Cologne, Deutschland AuRoLog Talent Vollzeit

    Location: Dusseldorf, Wuppertal, KolnAbout the company: The company stands as a prominent provider of material flow and internal logistics systems, specializing in tailored solutions spanning transport, material flow, sorting technology, assembly, and storage technology. Their expertise extends from conception to full implementation, encompassing control &...

  • Customer Support Engineer

    vor 2 Wochen

    Cologne, Deutschland Sectra Medical Systems Vollzeit

    Bist du Technologie begeistert? Bist Du ein Engineer mit einem analytischen Mindset, der es sich gerne zur Aufgabe macht, komplexe Probleme zu lösen, und diese Fähigkeit nutzen möchte, um die Kundenzufriedenheit und die Patientenversorgung zu verbessern? Derzeit suchen wir nach einem neuen Support Engineer für unseren Unternehmenssitz in Köln.Sectra ist...

  • Technical Support Specialist

    vor 2 Wochen

    Cologne, Deutschland ZOLL CMS GmbH Vollzeit

    Bei der ZOLL CMS GmbH haben wir es uns zur Mission gemacht „mehr Menschenleben zu retten“. Werden auch Sie ein Teil unseres Teams und tragen Sie dazu bei, diese lebensrettende Therapie an diejenigen zu liefern, die sie am meisten benötigen.Technical Support Specialist (m/w/d): Ihr Einstieg in die Medizintechnik.Das bringen Sie mitAbschluss...

  • Technical Support Specialist

    vor 3 Wochen

    Cologne, Deutschland ZOLL CMS GmbH - Jobs Vollzeit

    Bei der ZOLL CMS GmbH haben wir es uns zur Mission gemacht „mehr Menschenleben zu retten“. Werden auch Sie ein Teil unseres Teams und tragen Sie dazu bei, diese lebensrettende Therapie an diejenigen zu liefern, die sie am meisten benötigen.Technical Support Specialist (m/w/d): Ihr Einstieg in die Medizintechnik. Das bringen Sie mit:Abschluss einer...

  • Reliability Engineer

    Vor 6 Tagen

    Cologne, Deutschland ICM Group Vollzeit

    Location - Saudi Arabia (Onsite)OverviewWe are seeking an experienced Reliability Engineer to join our Global Manufacturing Excellence organization under the Downstream Assets Technical Solutions Department (ATSD).ATSD is a multi-disciplinary organization that offers top-notch technical support and affiliates’ refineries, NGL fractionation, and...

  • IT Application Support Engineer

    vor 2 Wochen

    Cologne, Deutschland Eurowings Aviation GmbH Vollzeit

    IT Application Support Engineer (all genders) Du hast eine hohe IT-Affinität und dein Herz schlägt für die Luftfahrt? Dann bewirb dich bei uns und werde Teil des Teams! Willst du mit uns abheben? Fakten Standort Köln Einstiegslevel Bewerber mit Berufserfg. Berufsfeld IT Arbeitszeit Vollzeit oder Teilzeit Du bist...

  • Sales Engineer

    vor 3 Wochen

    Cologne, Deutschland Spantech International SA Vollzeit

    About the jobEmbark on an Extraordinary Journey with SPANTECH!Are you ready to elevate your career and be part of something truly remarkable? SPANTECH, one of the fastest growing manufacturers of modular buildings in the world, is on the lookout for a high-potential individual to join our team as a Sales Engineer, this position is based in Germany. Why...

  • Software Engineer III

    vor 4 Wochen

    Cologne, Deutschland Electronic Arts Vollzeit

    This role is a hybrid role, based 2 days a week on site, in our office based in Germany.   Our Creators team is focused on leading the strategy and implementation of technical projects/experiences that allow our players to create and connect deeper with our franchises, both in and out of the game. These projects span digital touchpoints where players...

  • Dynamics 365 CRM Engineer

    vor 3 Wochen

    Cologne, Deutschland Eurowings Digital GmbH Vollzeit

    Tasks As a Dynamics 365 CRM Engineer, you will help us run, operate & orchestrate CRM needs for the stakeholders. You will be responsible for developing, maintaining & enhancing the CRM system as well as integrating with other applications. You will help to design & implement new features & integrations What you’ll do Help run, operate and...

  • IT Application Support Engineer

    vor 2 Wochen

    Cologne, Deutschland Lionstep Vollzeit

    Für unseren Kunden Eurowings suchen wir per sofort: IT Application Support Engineer (m/w/d).Job-ZusammenfassungDu hast eine hohe IT-Affinität und Dein Herz schlägt für die Luftfahrt? Dann aufgepasst!Als Recruiting-Partner der Eurowings GmbH suchen wir genau Dich als IT Application Support Engineer (m/w/d) (100 %) für den Standort in Köln. In Deiner...

  • Sales Engineer

    vor 2 Wochen

    Cologne, Deutschland FFP International Search Vollzeit

    Our client is looking for a Channel Sales Engineer to work with the channel sales organization to help their channel partners grow PAM and IAM sales revenues. You will drive the technical account strategy, architecting innovative solutions, and overcome technical obstacles to enable partners win business.We are looking for someone with 3/5 years of technical...

  • Support Engineer

    vor 2 Wochen

    Cologne, Deutschland Optimus Search Vollzeit

    Ich suche nach einem versierten System Support Engineer, der sein Fachwissen in der Systemverwaltung, IT-Beratung und Serverbetreuung demonstrieren möchte.Wenn du eine Leidenschaft für Microsoft-Technologien wie Windows Server und SQL Server besitzt und über Kenntnisse in Server-, Netzwerk- und Softwareinfrastrukturen sowie Virtualisierungssystemen...

  • Help Desk Support Specialist

    vor 3 Wochen

    Cologne, Deutschland Tech Mahindra Vollzeit

    L2 resource oversee and guide resources as a lead engineer. He should provide daily /weekly /monthly reports to client and TechMApplication Support on Client PCs· Installation and deinstallation of applications· Troubleshooting of applications· Support with application questions· Installation/ deinstallation of software applications.· Installation/...

  • Mac Support Engineer

    vor 2 Wochen

    Cologne, Deutschland Deloitte Vollzeit

    You make the difference. Whether in business Audit & Assurance, Risk Advisory, Tax & Legal, Financial Advisory or Consulting: at Deloitte, we help our global clients continuously evolve. Discover a diverse working environment that is constantly in motion and always revolving around one central hub: you and your expertise. What impact will you make?Do you...

  • Technical Product Owner

    vor 3 Wochen

    Cologne, Deutschland KI group Vollzeit

    As part of the KI group, we shape an efficient future with data and technology. At KI performance, we work In agile teams, we use methods and technologies from the fields of data analytics, deep learning, process mining and business intelligence to turn customer data into efficient, fast and scaleble value-added processes. No project takes place without...

  • Technical Product Owner

    vor 3 Wochen

    Cologne, Deutschland KI group Vollzeit

    As part of the KI group, we shape an efficient future with data and technology. At KI performance, we work In agile teams, we use methods and technologies from the fields of data analytics, deep learning, process mining and business intelligence to turn customer data into efficient, fast and scaleble value-added processes. No project takes place without...