Support Specialist – EN, PL, DE, SE
vor 3 Wochen
Join the world’s oldest start-up and turn up the volume on your career
At Jabra, a part of GN Group, we understand how to create world-class sound solutions, bringing people closer. Improved experiences are the benchmark, which is reflected in products that we are developed for you to give you the best excellent conversation and music experience.
As part of the Product Support Team, the Support Specialist will deliver customer-focused technical support for products via phone, email and chat. The Support Specialist works in an environment of continuous improvement to capture and resolve tier 1 customer issues, questions, and suggestions. They will empower our customers to maximize the use of our products through education and awareness.
*This position can be based out of Denmark, Poland or Germany. Either fully remote or join us IRL in our offices - the choice is yours
* We need some one who can communicate with our customers in at least 2 out of these 3 languages: German, Polish, Swedish.
English is our company language, thus you must also be able to communicate with your co-workers in English.
We appreciate the skills you come with, and this is how you'll contribute,
Provide Tier 1 technical support and solutions to customers via phone calls, emails, and possibly live chat. Educate customers on website tools and resources Document all customer interactions, customer requests, and support issues in ticketing system Demonstrate empathy, patience and responsible judgement with every customer to ensure the best and most appropriate outcome based on each situation Work as a team to deliver exceptional Customer Experiences in each support interaction Develop strong relationships with customers and create Jabra brand awareness Determine the effectiveness of an approach and make appropriate adjustments to achieve maximum results Make independent, customer-focused decisions over time while on a call for an efficient Customer Experience Test and evaluate new products prior to releaseSound good so far? Here’s what we believe you’ll need to succeed:
You can speak and write in 3 out 4 of the follow languages fluently or at a business level: EN, PL, SE, DE. Proven customer service experience, ideally in the telecom, high-tech or consumer electronics industries You have experience in supporting B2C customers within a high contact support center You have experience with cell phones, apps, and Bluetooth technology preferred Experienced with conflict resolution and relationship management
We imagine you have a strong customer focus and the ability to deliver best in class experiences for our customers. By nature you are calm, collected and able to communicate complex technical issues with ease and pleasantness. Your strong interpersonal skills will allow you to thrive in this role, fostering relationships with our valued customers. If you have a desire to continuously learn, adapt, and work in a dynamic environment, then Jabra will be a great place for you Additionally, as your team may be fully remote, the ability to make independent decisions, be resourceful, solve problems effectively and efficiently while balancing the immediate needs with long-term goals is required.
Don't tick all the boxes? We encourage you to apply anyway
Even if you don’t match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure success for you, but for your team and the wider GN organization as well.
How to apply?
Use the ‘APPLY’ link no later than June 12th . Applications are assessed on a continuous basis, so don’t wait to send yours
On a time crunch?
Feel free to only submit your up-to-date CV including a few sentences outlining your motivation for applying – quick and easy.
We are dedicated to an inclusive recruitment process All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.
Should you have any special requirements for the Interview please let the hiring manager upon accepting invitation to interview.
Join us in bringing people closer
GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.
Good luck with your application. We’re looking forward to hearing from you
#LI-Jabra
-
Support Specialist – EN, PL, DE, SE
vor 2 Wochen
Leinfelden-Echterdingen, Deutschland Jabra VollzeitJoin the world’s oldest start-up and turn up the volume on your career! At Jabra, a part of GN Group, we understand how to create world-class sound solutions, bringing people closer. Improved experiences are the benchmark, which is reflected in products that we are developed for you to give you the best excellent conversation and music experience. As part...
-
Support Specialist – EN, PL, DE, SE
vor 3 Wochen
Leinfelden-Echterdingen, Deutschland Jabra VollzeitJoin the world’s oldest start-up and turn up the volume on your career! At Jabra, a part of GN Group, we understand how to create world-class sound solutions, bringing people closer. Improved experiences are the benchmark, which is reflected in products that we are developed for you to give you the best excellent conversation and music experience. As part...
-
Leinfelden-Echterdingen, Deutschland AuPair VollzeitTrabajo en el extranjero con la familia Alejandra por 6-12 meses a partir de Ago. 2024 como Au Pair para cuidar de 4 niños de 1-5 años & 6-10 años en Leinfelden-Echterdingen, Baden-Wurtemberg Alemania
-
Leinfelden-Echterdingen, Baden-Württemberg, Deutschland AuPair VollzeitTrabajo en el extranjero con la familia Alejandra por 6-12 meses a partir de Ago. 2024 como Au Pair para cuidar de 4 niños de 1-5 años & 6-10 años en Leinfelden-Echterdingen, Baden-Wurtemberg Alemania
-
Leinfelden-Echterdingen, Baden-Württemberg, Deutschland AuPair VollzeitTrabajo en el extranjero con la familia Alejandra por 6-12 meses a partir de Ago. 2024 como Au Pair para cuidar de 4 niños de 1-5 años & 6-10 años en Leinfelden-Echterdingen, Baden-Wurtemberg Alemania
-
Creaform - Technical Support Specialist
vor 2 Wochen
Leinfelden-Echterdingen, Deutschland Ametek Vollzeit**Job Title**:Creaform - Technical Support Specialist**: - Location: Leinfelden-Echterdingen, BW, DE, D-70771- Business Unit: Creaform- Posting Date: May 9, 2024- Job Description: - Are you living in the Stuttgart area? Are you someone who is proactive and passionate, taking great pride in leveraging your experience to contribute to your team's success and...
-
Logistics Support Specialist
vor 2 Wochen
Leinfelden-Echterdingen, Deutschland Shaper Tools GmbH Vollzeit**About this Role**: Based in San Francisco with offices in Stuttgart, Germany, Shaper was founded in 2012 with a mission of making precision cutting easy and accessible to craftspeople everywhere, beginning first with a handheld CNC router called Origin. Today, Shaper supports thousands of woodworkers and craftspeople around the globe with the simple...
-
Creaform - Technical Support Specialist
vor 2 Wochen
Leinfelden-Echterdingen, Deutschland AMETEK VollzeitAre you living in the Stuttgart area? Are you someone who is proactive and passionate, taking great pride in leveraging your experience to contribute to your team's success and achievements? Come combine your enthusiasm and expertise with ours! We are seeking: The perfect candidate for the Technical Specialist position in customer support within the...
-
Creaform - Technical Support Specialist
vor 2 Wochen
Leinfelden-Echterdingen, Deutschland AMETEK VollzeitAre you living in the Stuttgart area? Are you someone who is proactive and passionate, taking great pride in leveraging your experience to contribute to your team's success and achievements? Come combine your enthusiasm and expertise with ours! We are seeking: The perfect candidate for the Technical Specialist position in customer support within the...
-
Creaform - Spécialiste, soutien technique
vor 2 Wochen
Leinfelden-Echterdingen, Deutschland AMETEK VollzeitVous habitez dans la région de Grenoble ou de Stuttgart? Vous êtes du style fonçeur et passionné, tirant une grande fierté à mettre votre expérience au service de votre équipe afin qu’elle brille par ses succès et ses accomplissements? Venez allier votre enthousiasme et votre expertise aux nôtres! Nous cherchons : Le (la) candidat(e)...
-
Creaform - Spécialiste, soutien technique
vor 2 Wochen
Leinfelden-Echterdingen, Deutschland AMETEK VollzeitVous habitez dans la région de Grenoble? Vous êtes du style fonçeur et passionné, tirant une grande fierté à mettre votre expérience au service de votre équipe afin qu’elle brille par ses succès et ses accomplissements? Venez allier votre enthousiasme et votre expertise aux nôtres! Nous cherchons : Le (la) candidat(e) parfait(e) pour le poste...
-
Senior Specialist Technical Support
vor 1 Woche
Leinfelden-Echterdingen, Deutschland smart Automobile VollzeitWe are the brand for forward-thinkers. We celebrate challenging conventions and shaping the future of electric mobility. We focus on the essentials to bring perfection to customers. We make urban life more enjoyable and entertain our customers with new impulses. Ever since smart exists, we rewrite the automotive industry’s rulebook. In the 1990s, we...
-
Creaform- Spécialiste Aux Ventes Internes
Vor 7 Tagen
Leinfelden-Echterdingen, Deutschland AMETEK, Inc. VollzeitNous sommes actuellement à la recherche d'un(e) spécialiste des ventes internes (ISS) pour soutenir les ventes sur le territoire de la France. Cette personne travaillera à partir de Creaform Allemagne (Stuttgart) ou Creaform France (Grenoble) afin de soutenir les ventes internes et le volet administratif pour la région géographique assignée, effectuer...
-
Technical Support Specialist
vor 2 Wochen
Leinfelden-Echterdingen, Deutschland Creaform Inc VollzeitAre you living in the Stuttgart area? Are you someone who is proactive and passionate, taking great pride in leveraging your experience to contribute to your team's success and achievements? Come combine your enthusiasm and expertise with ours! Want to know more? Keep reading, then apply! We should enjoy working together! **You will be responsible...
-
Taxation Specialist
vor 2 Wochen
Leinfelden-Echterdingen, Deutschland Da Vinci Engineering GmbH VollzeitWir suchen kluge und innovative Mitarbeiter für Kunden wie Mercedes-Benz, Porsche und Bosch, die etwas bewegen wollen. Wenn Sie gerne in einem dynamischen Team mit flachen Hierarchien arbeiten wollen, freuen wir uns auf Sie! **Ihre Aufgaben**: - The Taxation Specialist is responsible for all operational and organizational topics revolving around Taxation...
-
Specialist Aftersales Operations
Vor 2 Tagen
Leinfelden-Echterdingen, Deutschland AVANTGARDE Experts VollzeitWer im Vertrieb arbeiten möchte, ist bei uns an der richtigen Stelle! Wir vermitteln bei attraktiven Kunden deutschlandweit Top-Jobs im Bereich Sales - gleich bewerben und mit AVANTGARDE Experts garantiert durchstarten! Für unseren Kunden, ein europaweit bekanntes E-Mobility Unternehmen, besetzen wir folgende Position: Specialist Aftersales Operations (...
-
Cooperation Support Specialist
vor 2 Wochen
Leinfelden-Echterdingen, Deutschland Da Vinci Engineering GmbH Vollzeit**Your tasks**: - Process incoming scheduled orders and purchase orders, review and forward to HQ and vendors - Invoice shipments after customs clearance respectively upon delivery - Organize claims processing with logistics center, 3rd party, HQ and vendors - Respond to parts technical inquiries of logistics center and 3rd party and clarify with HQ if...
-
Support Specialist
vor 2 Monaten
Leinfelden-Echterdingen, Deutschland DATAGROUP VollzeitDATAGROUP in Leinfelden-Echterdingen DATAGROUP ist einer der führenden deutschen IT-Dienstleister - dank unseres engagierten Teams. Mit Begeisterung für Technologien und Innovationen bieten wir unseren Kunden verlässliche IT-Services. Gemeinsam mit Ihnen wollen wir weiter wachsen und Innovationen vorantreiben. Wir bieten Ihnen ein spannendes und...
-
Support Specialist
vor 2 Wochen
Leinfelden-Echterdingen, Deutschland DATAGROUP VollzeitDATAGROUP in Stuttgart oder Leinfelden-Echterdingen DATAGROUP ist einer der führenden deutschen IT-Dienstleister - dank unseres engagierten Teams. Mit Begeisterung für Technologien und Innovationen bieten wir unseren Kunden verlässliche IT-Services. Gemeinsam mit Ihnen wollen wir weiter wachsen und Innovationen vorantreiben. Wir bieten Ihnen ein...
-
First Level Supporter
vor 2 Monaten
Leinfelden-Echterdingen, Deutschland DATAGROUP SE Vollzeit**2428** **DATAGROUP in Leinfelden-Echterdingen **oder Hybrid**: DATAGROUP ist einer der führenden deutschen IT-Dienstleister - dank unseres engagierten Teams. Unsere Leidenschaft für Technologie und Innovation ermöglicht es uns, unseren Kunden verlässliche IT-Services zu liefern. Bei uns erwartet Dich ein fesselndes und anspruchsvolles Aufgabengebiet...
