German Speaking Client Representative

vor 2 Monaten


Bochum, Deutschland Patrique Mercier Recruitment Vollzeit

Patrique Mercier Recruitment is excited to announce a fantastic opportunity for a German Speaking Client Representative If you are fluent in German and have a passion for client relations in a dynamic environment, we want to hear from you

As a Client Representative, you will be the first point of contact for our clients, assisting them with their inquiries, providing information about services, and ensuring a smooth client experience. Your ability to communicate effectively in German and your strong client orientation will help foster long-lasting relationships.

Join us and contribute to a growing team dedicated to delivering unparalleled support and service within the online payment sector.


Responsibilities
  • Communicate with clients in German via phone, email, and chat, providing prompt and friendly assistance
  • Address client inquiries regarding products and services, ensuring all questions are answered
  • Guide clients through processes and help resolve any issues they may face
  • Maintain detailed records of client interactions and feedback
  • Work collaboratively with internal teams to enhance service delivery
  • Remain updated on product offerings and industry trends to provide accurate information
  • Participate in training programs to continually develop skills and knowledge

Requirements

  • Fluency in German and English, both written and spoken
  • Prior experience in customer service or client representation is preferred
  • Strong problem-solving and communication abilities
  • Customer-oriented mindset with a passion for providing excellent service
  • Organizational skills and attention to detail
  • Familiarity with CRM software or customer support tools is an advantage
  • A team player who functions well in a fast-paced environment
  • Willingness to learn and adapt within a growing company

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )


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