German Speaking Client Liaison
vor 3 Wochen
Patrique Mercier Recruitment is seeking a skilled German Speaking Client Liaison to join our team. As a Client Liaison, you will be the primary point of contact for our clients, providing exceptional support and service in a dynamic environment.
Key responsibilities include communicating with clients in German via phone, email, and chat, addressing client inquiries, and guiding clients through processes. You will also maintain detailed records of client interactions and feedback, and work collaboratively with internal teams to enhance service delivery.
Requirements for this role include fluency in German and English, both written and spoken, prior experience in customer service or client representation, and strong problem-solving and communication abilities. A customer-oriented mindset, organizational skills, and attention to detail are also essential.
Benefits of this role include private health insurance, training and development opportunities, a performance bonus, and a fully paid relocation package.
- Communicate with clients in German via phone, email, and chat, providing prompt and friendly assistance
- Address client inquiries regarding products and services, ensuring all questions are answered
- Guide clients through processes and help resolve any issues they may face
- Maintain detailed records of client interactions and feedback
- Work collaboratively with internal teams to enhance service delivery
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