Manager (m/f/d) Sales Coordination
vor 1 Monat
- Full Time
- Ballindamm 25, 20095 Hamburg, Deutschland
- With Professional Experience
- 4/17/24 1576031
About Hapag-Lloyd
With a fleet of 264 modern container ships and a total transport capacity of 2.0 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13,500 employees and 400 offices in 135 countries. Hapag-Lloyd has a container capacity of 2.9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 113 liner services worldwide ensure fast and reliable connections between more than 600 ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2,600 employees assigned to the Terminal & Infrastructure segment handle terminal-related activities and provide complementary logistics services at selected locations.
- Assisting the Global Account Manager in developing our client as Global Industry Management (GIM) Account in the Head Office
- Proactive development of business opportunities with customer globally and follow-up activities
- Building strong relationships with internal stakeholders such as Trade Management, Cargo Control and GIM Regions
- Close cooperation with Nestle RAMs in the other regions to execute and align global strategy.
- Continuous observation, analysis, and reporting of customer performance incl. monitoring via QlikView and Salesforce
- Processing of global and local tenders, disputes, and rate exceptions (exception handling)
- Independent rate negotiations with customer in all global trades as well as with Trade
- Management
- Creation and tracking of quotations.
- Supervision of rate agreements (done by GSC) as well as service contracts including FMC filings as part of the sales process
- Checking the rate agreements stored in the system for correctness.
- Ensure that Allocation (CA) is correctly covering the nomination.
- Ensure nomination adherence.
- Coordinating with Customer Service and assist in resolving billing related issues
- In coordination with the Global Account Manager sales of Hapag-Lloyd products and new services
- Maintenance of customer data in the organization catalog
- Successfully completed commercial training and ideally several years of professional experience in the field of shipping, forwarding or logistics
- Analytical, systematic, and efficient way of working
- High affinity for digital products as well as ideally comprehensive knowledge of our IT systems (FIS, Salesforce, QlikView)
- Responsible, proactive, reliable, and positive personality with team spirit
- Customer and service mentality, ability to work under pressure
- Sales mentality, negotiation and closing skills, entrepreneurial thinking
- Strong communication skills characterized by a high customer and service orientation as well as the ability to work under pressure
- Open-mindedness and the ability to pick up new ideas and motivate yourself for personal development
- Strong knowledge of Excel
- Very good written and oral English skills
- Constantly new, responsible tasks, the opportunity to introduce solutions that you are personally convinced of
- Excellent opportunities for further development, supported by a wide range of training and development opportunities
- Competitive remuneration (13 salaries + vacation pay) and social benefits, as well as a permanent employment contract
- At least 28 days of vacation, flextime, capital-forming benefits, company pension plan
- Company restaurant with daily changing, high-quality dishes to choose from as well as coffee bar
- Central location between the main train station and Jungfernstieg as well as subsidy for public transportation
- Hybrid work model: 3 weekdays at our headquarters in the heart of Hamburg and 2 weekdays mobile work
- Health and company sports programs (e.g. yoga, sailing, company doctor, etc.) as well as bicycle leasing
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