Manager (m/f/d) Sales Coordination

vor 1 Monat


Hamburg, Deutschland Hapag-Lloyd Vollzeit

Manager (m/f/d) Sales Coordination

Full Time Ballindamm 25, Hamburg, Deutschland With Professional Experience 4/17/24

About Hapag-Lloyd
With a fleet of modern container ships and a total transport capacity of 2.0 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13, employees and offices in countries. Hapag-Lloyd has a container capacity of 2.9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of liner services worldwide ensure fast and reliable connections between more than ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2, employees assigned to the Terminal & Infrastructure segment handle terminal-related activities and provide complementary logistics services at selected locations.

Responsibilities and tasks:

Assisting the Global Account Manager in developing our client as Global Industry Management (GIM) Account in the Head Office Proactive development of business opportunities with customer globally and follow-up activities Building strong relationships with internal stakeholders such as Trade Management, Cargo Control and GIM Regions Close cooperation with Nestle RAMs in the other regions to execute and align global strategy. Continuous observation, analysis, and reporting of customer performance incl. monitoring via QlikView and Salesforce Processing of global and local tenders, disputes, and rate exceptions (exception handling) Independent rate negotiations with customer in all global trades as well as with Trade Management Creation and tracking of quotations. Supervision of rate agreements (done by GSC) as well as service contracts including FMC filings as part of the sales process Checking the rate agreements stored in the system for correctness. Ensure that Allocation (CA) is correctly covering the nomination. Ensure nomination adherence. Coordinating with Customer Service and assist in resolving billing related issues In coordination with the Global Account Manager sales of Hapag-Lloyd products and new services Maintenance of customer data in the organization catalog

Requirements and qualifications:

Successfully completed commercial training and ideally several years of professional experience in the field of shipping, forwarding or logistics Analytical, systematic, and efficient way of working High affinity for digital products as well as ideally comprehensive knowledge of our IT systems (FIS, Salesforce, QlikView)  Responsible, proactive, reliable, and positive personality with team spirit Customer and service mentality, ability to work under pressure Sales mentality, negotiation and closing skills, entrepreneurial thinking Strong communication skills characterized by a high customer and service orientation as well as the ability to work under pressure Open-mindedness and the ability to pick up new ideas and motivate yourself for personal development Strong knowledge of Excel Very good written and oral English skills

We offer:

Constantly new, responsible tasks, the opportunity to introduce solutions that you are personally convinced of Excellent opportunities for further development, supported by a wide range of training and development opportunities Competitive remuneration (13 salaries + vacation pay) and social benefits, as well as a permanent employment contract At least 28 days of vacation, flextime, capital-forming benefits, company pension plan Company restaurant with daily changing, high-quality dishes to choose from as well as coffee bar Central location between the main train station and Jungfernstieg as well as subsidy for public transportation Hybrid work model: 3 weekdays at our headquarters in the heart of Hamburg and 2 weekdays mobile work Health and company sports programs (e.g. yoga, sailing, company doctor, etc.) as well as bicycle leasing

Contact person

Alexandra von Bastian Talent Acquisition & Employer Branding Manager −© Apply online Share this job Imprint | Privacy Policy

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