Support Engineer
vor 4 Monaten
A large cutting-edge company in Germany, which has been developing data visualization software for business presentations for more than 20 years, is looking for a Support Engineer.
The company has become the go-to choice for over 1,000,000 users and 25,000+ companies worldwide. Esteemed clients include industry leaders such as American Express, Coca-Cola, EY, General Electric, Google, KPMG, Lufthansa, Pfizer and Siemens.
The company takes great pride in its software, and has an excellent reputation for its technical support.
Do you believe that success comes from a deep understanding of user needs and customer prosperity? If so, we would like to meet you.
Germany, Berlin, on-site
Your tasks:
- handle problems from the receipt of a support ticket to its analysis, tracing problems all the way to their resolution in development
- be quick in response to customers and return to them either with the solution or a suggestion for further troubleshooting
- communicate with customers, ask the right questions, be perceptive of the little things
- use the right tools to find the unusual configuration, the virus, the third party tool, the particular file or action that is causing trouble
- evaluate new tools that may help you in your work, or even write them yourself or work with one of the developers
Requirements:
- 1+ year of experience as a Support Engineer
- strong problem-solving abilities
- organisational and communication skills
- fluent English
Will be a plus:
- knowledge of German
- experience with Windows architecture
Benefits:
- competitive salary from 4000 EUR gross, according to your experience and skills
- German courses support
- modern office in the center of Berlin
- everyday breakfast with fresh bakery, fruits and vegetables, drinks and snacks
- collaboration with many different teams
- independence to structure your work
- opportunity to influence the improvement of the software and learn a lot
-
Support Engineer
vor 2 Monaten
Berlin, Berlin, Deutschland FindYou Consulting GmbH VollzeitÜber uns*** Lösungsorientierter Support Engineer gesucht (m/w/d): Starte deine Karriere bei einem wachsenden, international agierenden Unternehmen *** Vor mehr als 20 Jahren als Start-up gegründet, hat sich das Unternehmen mittlerweile zu einem international erfolgreichen Softwareanbieter entwickelt. Weltweit setzen renommierte Firmen die innovative...
-
Support Engineer
vor 4 Monaten
Berlin, Deutschland TalenTailors VollzeitWe are currently seeking a highly motivated Support Engineer to join our customer`s team. As a Support Engineer, you will be responsible for providing technical support to our customers and ensuring their satisfaction. Relocation might be supported!Responsibilities: Provide timely and reliable feedback to customers through tickets, phone calls, and remote...
-
Technical Support Engineer
vor 3 Wochen
Berlin, Deutschland NetApp VollzeitTitle: Technical Support Engineer Location: Bangalore, Karnataka, IN, 560071 Requisition ID: 127127 Job SummaryWe at NetApp Inc. are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems with respect to NetApp Storage. Ultimately, you will be a...
-
Solution Support Engineer
vor 3 Wochen
Berlin, Deutschland NetApp VollzeitTitle: Solution Support Engineer Location: Windsor, GB, SL4 1RS Requisition ID: 127044 Job SummaryJoin NetApp's Field Solution Support Team as a dedicated technical problem solver focused on customer satisfaction ! As a Solution Support Engineer, you will provide exceptional post-sales services and support to customers. You will be the primary contact...
-
Customer Support Engineer
vor 1 Monat
Berlin, Berlin, Deutschland TalenTailors VollzeitJob Title: Support EngineerJoin TalenTailors as we seek a dedicated Support Engineer to enhance our customer service team and deliver exceptional technical assistance, ensuring a high level of client satisfaction.Relocation assistance is available for this role.Key Responsibilities:Deliver timely and effective support to clients through various channels...
-
Customer Support Engineer
vor 3 Monaten
Berlin, Deutschland Anyscale VollzeitCustomer Support Engineer - EMEA BerlinSales – Sales /Full-time /Hybrid About Anyscale: At , we're on a mission to democratize distributed computing and make it accessible to software developers of all skill levels. We’re commercializing , a popular open-source project that's creating an ecosystem of libraries for scalable machine learning....
-
Solution Support Engineer
vor 4 Wochen
Berlin, Deutschland NetApp VollzeitTitle: Solution Support Engineer Location: Bangkok, TH, 10330 Requisition ID: 126899 Job SummaryThe Solution Support Engineer is the primary customer facing contact for the Technical Support Center and other internal organizations. As a field resource, you will provide complex post-sales services and support, customer and partner enablement, and serve as...
-
Solution Support Engineer
vor 2 Wochen
Berlin, Deutschland NetApp VollzeitTitle: Solution Support Engineer Location: Bangkok, TH, 10330 Requisition ID: 126899 Job SummaryThe Solution Support Engineer is the primary customer facing contact for the Technical Support Center and other internal organizations. As a field resource, you will provide complex post-sales services and support, customer and partner enablement, and serve as...
-
SaaS Support Engineer
vor 4 Wochen
Berlin, Berlin, Deutschland Instaffo GmbH VollzeitDu bist interessiert an der Stelle als SaaS Support Engineer (m/w/d) bei sprylab technologies GmbH? Auf der Jobplattform Instaffo kannst du dich für diesen und weitere Jobs ohne großen Aufwand bewerben. Erstelle dein Profil in unter 3 Minuten und starte den Bewerbungsprozess mit nur wenigen Klicks. Bitte beachte, dass die Stelle nur für Bewerber aus...
-
Technical Support Engineer
vor 4 Wochen
Berlin, Berlin, Deutschland PAMEC PAPP VollzeitPAMEC PAPP is seeking a dedicated Service Engineer (gn) to enhance our IT support operations.What We Offer:Long-term employment with the potential for direct hire by our partner organization.Competitive salary in accordance with the BAP collective bargaining agreement, including opportunities for additional bonuses, holiday pay, and a company pension...
-
Technical Support Engineer
vor 1 Monat
Berlin, Berlin, Deutschland PAMEC PAPP VollzeitPAMEC PAPP is seeking a dedicated Service Engineer to enhance our IT support operations.Key Benefits:Secure employment with potential for direct hire by our partnerCompetitive salary aligned with the BAP collective bargaining agreement, including opportunities for bonuses, holiday pay, and a retirement planReferral incentives up to 400€Streamlined vacation...
-
Support Engineer
vor 1 Woche
Berlin, Berlin, Deutschland IONOS SE VollzeitJobbeschreibungWir suchen einen Support Engineer (m/w/d) für unseren Standort Karlsruhe oder Berlin.AufgabenbereichAls Support Engineer (m/w/d) bist du verantwortlich für die Betreuung unserer modernen, hoch performanten Public Cloud und die Unterstützung unserer Kunden und Anwender bei Fragen zur Nutzung.Betreuung unserer modernen, hoch performanten...
-
Support Engineer
vor 1 Woche
Berlin, Berlin, Deutschland IONOS SE VollzeitJobbeschreibungWir suchen einen Support Engineer (m/w/d) für unseren Standort Karlsruhe oder Berlin.AufgabenbereichAls Support Engineer (m/w/d) bist du verantwortlich für die Betreuung unserer modernen, hoch performanten Public Cloud und die Unterstützung unserer Kunden und Anwender bei Fragen zur Nutzung.Betreuung unserer modernen, hoch performanten...
-
Technical Support Engineer
vor 1 Monat
Berlin, Berlin, Deutschland PAMEC PAPP VollzeitPAMEC PAPP is seeking a dedicated Service Engineer (gn) to enhance our IT support capabilities.What We Offer:Long-term employment with potential for direct hire by our partner organization.Competitive salary aligned with the BAP collective bargaining agreement, including opportunities for bonuses, holiday pay, and a comprehensive pension scheme.Referral...
-
Technical Support Engineer
vor 4 Wochen
Berlin, Berlin, Deutschland PAMEC PAPP VollzeitPAMEC PAPP is seeking a dedicated Service Engineer to enhance our IT support operations.Key Benefits:Permanent position with potential for direct employment by our partner organization.Salary aligned with the BAP collective bargaining agreement, including opportunities for bonuses, holiday pay, and a pension scheme.Referral incentives of up to...
-
QA Test Engineer bei
vor 1 Monat
Berlin, Berlin, Deutschland Heinlein Support GmbH Vollzeit) ist der sichere, deutsche E-Mail-Anbieter für Privat- und Geschäftskunden. Mehrfach von der Stiftung Warentest mit SEHR GUT ausgezeichnet, setzen wir neue Maßstäbe in sicherer Kommunikation, digitaler Souveränität und Datenschutz für unsere Nutzer. Die notwendige Technik betreiben wir mit eigener Infrastruktur in zwei deutschen Rechenzentren. ist...
-
Microsoft Technical Support Engineer
vor 1 Woche
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitAbout the RoleWe are seeking a highly skilled and experienced Technical Support Engineer to join our team at Teleperformance Greece. As a Technical Support Engineer, you will be responsible for providing exceptional technical support to Microsoft Business Customers, troubleshooting technical issues, and ensuring that key stakeholders are up to date on the...
-
Microsoft Technical Support Engineer
Vor 7 Tagen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitAbout the RoleWe are seeking a highly skilled and experienced Technical Support Engineer to join our team at Teleperformance Greece. As a Technical Support Engineer, you will be responsible for providing exceptional technical support to Microsoft Business Customers, troubleshooting technical issues, and ensuring that key stakeholders are up to date on the...
-
Blockchain Support Engineer
vor 1 Woche
Berlin, Berlin, Deutschland EoT Labs VollzeitAbout the RoleWe are seeking a highly skilled Blockchain Support Engineer to join our team at EoT Labs. As a key member of our technical team, you will play a critical role in providing top-notch support for our blockchain solutions.Key ResponsibilitiesProvide First and Second-Level Support for blockchain-related issues, including node setup, synchronization...
-
Blockchain Support Engineer
vor 2 Wochen
Berlin, Berlin, Deutschland EoT Labs VollzeitAbout the RoleWe are seeking a highly skilled Blockchain Support Engineer to join our team at EoT Labs. As a key member of our technical team, you will play a critical role in providing top-notch support for our blockchain solutions.Key ResponsibilitiesProvide First and Second-Level Support for blockchain-related issues, including node setup, synchronization...