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Director Meetings

vor 1 Monat

Frankfurt, Deutschland Radisson Hotel Group - Area Support Office Vollzeit

Radisson Hotel Group is one of the world's
largest hotel groups with ten distinctive hotel brands, and more than 1,100
hotels in operation and under development in 95 countries. The Group’s
overarching brand promise is Every Moment Matters with a signature Yes I Can
service ethos.

People are at the core of our business success and future. Our people are true
Moment Makers and together we bring the culture, spirit, environment and
opportunities that empower you to be your best, every day, everywhere, everytime.
Together, we make Every Moment Matter.

We are looking for a Director
Meetings & Events Optimization (m/f/d) for one of our areas, looking
after our M&E Club teams in Germany, Switzerland and Italy. In this role,
you will be responsible for the operational day to day delivery of M&E Hubs
/ Satellite offices serving Hotels within the M&E Club and commercial
delivery of Groups and M&E business for the related hotels. The role
optimises and will implement key M&E processes and projects to support
meeting and events and group related revenues via consistent delivery within
the teams.

 

Key responsibilities:


  • Review and
    analyse productivity of team members performance in line with RHG M&E
    KPI’s coach as appropriate or liaise with the Customer Service Team /
    Business Solutions Teams for formal training for the team as a whole or
    part of.
  • Responsible
    to manage day to day operations for the M&E Hub / Satellite Offices
    along with the M&E Club Managers  to deliver the defined services - including
    enquiry handling from all clients via all channels, proposals/negotiations
    and conversion.
  • Responsible
    for monitor and delivery of Key M&E Hub KPI's.
  • Define
    M&E strategy along with revenue and Hotel GM for M&E related
    segments, and responsible for relative M&E Team action plans to ensure
    objectives are achieved.
  • Secure
    consistent team delivery of related processes and procedures, analysis,
    strategical planning, and execution.
  • Conduct analysis on hotel M&E / BGR
    / BGO performance on an ongoing basis, ad hoc or as directed to and
    formulate recommendations for improving performance.
  • Assist the Hotel and Sales teams in their sales
    strategy to generate lead and referral of business by analysing current
    business, lost/denied business and identifying potential new business.

 

What we are looking for:


  • Proven
    leadership experience in meeting & events, overseeing a high volume of
    employees ideally in a multi property setting
  • Strong
    communicator, understands how to motivate and coach to develop teams to
    reach set targets
  • Demonstrates
    ability to build rapport and influence effectively with internal
    stakeholders as well as external
  • High level
    of commercial awareness, with strategic ability and in depth knowledge of
    the M&E market and conditions
  • Experience
    of budgeting and forecasting process across large single site or ideally multi sites
  • Responsive
    to adapting strategies, style and approach as required by changes in
    business circumstance
  • Displays
    passionate problem-solving, collaborative and analytical abilities, highly
    organised and adept at prioritization
  • Experience
    gained in Meeting & Event training and/or presentation is an advantage
  • Business
    experience in an Meeting & Event hospitality related
    company/environment, with a focus on sales, leadership and M&E
    Operation experience in leading role 
  • Fluent in
    one key languages in operating area (ideally German) and English and at ease with frequent
    travel
  • Enjoys
    working in a geographically dispersed and ‘matrix’ environment and can
    communicate effectively and concisely at all levels
  • Embraces
    challenging assignments, situations and opportunities that extend beyond
    their comfort zone.
  • Skilled with Microsoft Office software
  • Experience of using IT Systems on various platforms - knowledge in Opera, Emma PMS/S&C advantageous

 

What's in for you:


  • Excellent career
    development opportunities within a global company (including
    internal/external training opportunities)
  • Permanent
    contract and attractive remuneration system
  • International,
    passionate team with ‘Yes I Can Attitude’ and low hierarchies
  • Modern office
    environment with parking opportunities and well accessible by public
    transport
  • Corporate social
    responsibility is high on the agenda as one of the world’s most ethical
    company to work fo
  • Employee rates
    for you and friends & family in all Radisson and prizeotel hotels
  • As an RHG
    employee you will get 30% discount F&B discount during your stays in
    our hotels
  • Reduced meals up
    to 50% in the Office Restaurant at St Martin Tower in Frankfurt
  • Free access to
    our in-house gym
  • An extra day off
    around your birthday
  • From your 5th
    anniversary onwards, you will receive a bonus payment every 5 years, as
    well as a genuine gold YesICan pin with a diamond awarded 
  • 550 € net
    Refer-a-Friend bonus for every person you bring to the Radisson team

 

Are you already convinced?

Become part of our world of Moment Makers - we are looking forward to getting to know you



 

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