Continuous Improvement Operations Manager
vor 4 Monaten
For this role you will need to be adaptable, challenge motivated and thrive on implementing high standard productivity and simplicity using Kaizen/PDCA methods. Curiosity and the confidence to take calculated risks quickly are core characteristics for Continuous Improvements Managers.
This role will be based in the Fulfillment Centre. You are willing to work in non-traditional shift patterns which may include nights.
Key job responsibilities
- Manage the Fulfilment Centre improvement plan to focus on best customer experience at the lowest cost.
- Develop a culture of continuous improvement and lean thinking.
- Contribute, train and facilitate Kaizen activities both locally and EU wide.
- Disseminate Lean Standard Work principles across teams both locally and EU wide.
- Support and manage the Fulfilment Centre implementation Agenda.
- Take ownership for the LSC (Leadership Steering Committee) and prioritise process improvement activities and resources.
- Standardize processes and actively share best practice with EU Process Owners to avoid duplication
- Liaise between FC and EU to drive leverage of cross-FC process excellence and maintain strong relationships
About the team
Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, we’re changing the way customers buy and receive large goods for the better.
We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and programme management, and everyone plays a crucial role in growing this part of the business.
BASIC QUALIFICATIONS
- Bachelor's degree preferably in Operations, Engineering or Logistics.- Experienced in Distribution and/or Fulfillment processes, ideally in fast-paced industrial, logistics or production environment.
- In-depth knowledge of Lean Six Sigma and its practical usage.
- A strong record of team leadership in large-scale, rapid, process-driven environments.
- The ability to translate operational issues into workable solutions Excellent communication skills (written and verbal).
To be successful in this role we require fluency in local language and English.
PREFERRED QUALIFICATIONS
- Wide knowledge of change management and continuous improvement methodologies.- Demonstrable training and dissemination skills and experience.
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