Head of Retention Solutions

vor 1 Monat


Berlin, Deutschland Delivery Hero Vollzeit
Job Description

We are on the lookout for for a Head of Retention to leverage tech and product expertise to design & develop a best-in-class Retention Tech Stack. Democratize Delivery Hero customer data. Surface best practices and innovations, — and ultimately, empower regional CRM teams to define a Retention strategy and excel at its execution. While ensuring governance across the regions. 

Long term goal: increase retention & customer lifetime value for Delivery Hero brands 

If you're a creative problem solver who is hungry for a new adventure, an international workplace is waiting for you in the heart of Berlin

Qualifications

8+ years of relevant professional experience in a product and tech-centric Marketing role with focus on Retention / Customer Relationship Management or CRM Tech Consultancy experience

Proven ability to explore, design and develop technical solutions in an agile working environment, close collaboration with technical teams

Excellent stakeholder management, presentation and communication skills: you are a creative problem solver and can get others on board with your ideas (experience in working in a global matrix organization is a big plus) 

Highly analytical and a data-driven approach to product prioritisation: You are able to understand potential impact of Retention solutions and how they help us to achieve overall business goals 

Proficiency in translating business needs into high-level CRM solutions using modern technologies and templating/automation languages (Rest APIs, Google Cloud, JavaScript, HTML)



  • Berlin, Deutschland Transdev Vollzeit

    Transdev Group is hiring a VIE Junior HR Recruiting & Retention Project Manager  Mobility Company At Transdev, we are proud to make 11 million people travel everyday around the world to efficient, simple and eco-friendly transport services that serve the territories.Because we operate a wide range of transportation modes (Metro, Commuter Trains, LRT/...


  • Berlin, Deutschland expand group Vollzeit

    Expand is proud to partner with a programmatic advertising company that secured funding in 2023, and plans to grow significantly in H2.Position: Head of Customer SuccessAbout the Role: Are you passionate about driving customer success in the dynamic landscape of programmatic advertising? We are seeking a seasoned Head of Customer Success to lead our...

  • Head of Solutions

    vor 1 Monat


    Berlin, Deutschland zeotap Vollzeit

    **About the company** Zeotap is the next-generation Customer Data Platform. It empowers brands to unify, enhance and activate customer data in a cookieless future, all while putting consumer privacy and compliance front-and-centre. Recognised by Gartner as a “Cool Vendor”, Zeotap works with over 80 of the world’s top 100 brands, including P&G, Nestlé...

  • Head of ERP

    vor 4 Wochen


    Berlin, Deutschland SystemsAccountants Vollzeit

    Join a leading international technology company as Head of ERP. Having implemented Oracle Netsuite as the Cloud ERP solution, the company is looking for someone with strong Business Systems and ERP management knowledge to drive improvements for the ERP landscape and integrated systems. Working closely with senior stakeholders across Finance, Logistics,...


  • Berlin, Deutschland THRYVE Vollzeit

    Job Title: Head of AISalary: 100k-150k Company Description:We are a dynamic, cutting-edge technology company at the forefront of innovation, dedicated to revolutionizing industries through the power of artificial intelligence. Position Overview:We are seeking a visionary and experienced Head of AI to lead our AI initiatives and drive innovation within our...

  • Retention Manager

    Vor 4 Tagen


    Berlin, Berlin, Deutschland Bling Vollzeit

    At Bling, we believe there's nothing more important than family. That's why we're working every day to provide families peace of mind through our app. Bling is Europe's leading Family-Fintech platform, making household organization easy for every family. Though launched just a year ago, we are already among Europe's fastest-growing consumer brands, on track...


  • Berlin, Deutschland birdie Vollzeit

    **Your Mission**: As our Head of Customer Success for the German market at Birdie, you will play a pivotal role in shaping the future of the organisation in Germany. Your mission will be to serve as a trusted advisor and advocate for Birdie's partners and ensure we delight them at every touchpoint. You will make sure they’re successful when using our...

  • Head of Media

    vor 4 Wochen


    Berlin, Deutschland Incubeta Vollzeit

    Direct Report to Line Director **HEAD OF MEDIA & ADTECH IN GERMANY** **Role Specifications** - Job Title: Head of Media & AdTech - Remit: Incubeta DACH - Location: Munich/Berlin/Zurich **Purpose of the Role** As our new Head of Media & AdTech you will lead a team of Programmatic, PPC and AdTech experts and help them drive digital maturity projects for...

  • Head of Netsuite

    vor 3 Wochen


    Berlin, Deutschland SystemsAccountants Vollzeit

    Introduction to the Position:Our client wants to hire a Head of Netsuite in Berlin. Following the departure of the previous Head of Netsuite, this position presents an exciting opportunity to take the lead of a dedicated team of Netsuite consultants, both onshore and offshore. As the Head of Netsuite, you will oversee the maintenance and support of the...

  • Head of Engineering

    vor 1 Monat


    Berlin, Deutschland Orange Quarter Vollzeit

    I am currently working with a climate tech start-up here in Berlin that is trying to sustainably improve European homes. From automated energy audits to financing & grants, they will be the one-stop solution to help homeowners decarbonize their homes. This is an exciting opportunity to join a fast-growing Climate Tech startup and become part of the success...


  • Berlin, Deutschland Discovered MENA Vollzeit

    ***This Job is Based onsite in Dubai with Relocation Provided with a fully TAX FREE salary*** Head of AI / Product Dubai 60K AED - 70K AED ( 13K Pounds - 15K Pounds Tax Free per month )✈️ Relocation Allowance / Benefits Fintech / Financial Services Background We are looking for an experienced Head of AI to lead the development and delivery of a Gen...


  • Berlin, Deutschland TXT e-solutions SPA Vollzeit

    PACE Aerospace & IT, as a part of the TXT Group, is an internationally renowned software company that specializes in the development of innovative solutions for the aviation industry. Our customers include many of the world's largest aircraft manufacturers and airlines. Since its inception in 1995, PACE has been creating and developing software for aircraft...


  • Berlin, Deutschland HRS Vollzeit

    City: Köln, Berlin, Bamberg- Job Function: Operations- Job Area: Customer Service- Seniority Level: Mid-Senior level- Date: Aug 15, 2023HRS reinvents how businesses Work, Stay and Pay. Counting more than 5.000 corporations and 40% of Fortune 500 companies in our customer base, HRS has emerged to be the most trusted platform of digital software solutions in...

  • Global Head of HR

    vor 3 Wochen


    Berlin, Deutschland MAM Legal Ltd. Vollzeit

    Check out the latest exciting opportunity: Global Head of HR!How You'll Make an Impact:Serving as a trusted partner to the CEO/CFO, overseeing governance of global HR matters, organisational structure, and policies.Developing global HR strategies aligned with business objectives, leading cultural change initiatives in collaboration with local HR...

  • Head of Cloud

    vor 4 Wochen


    Berlin, Deutschland Next Ventures Vollzeit

    Role: Head of Cloud (AWS & Azure)Contract: 6 MonthsLocation: BerlinExperience relevant for this jobExperience of leading Cloud Infrastructure teamsPrevious experience working in a DevOps environment and building teams to deliver system engineering solutions in an automated way.Experience at optimising teams to deliver solutions to complex problems at...


  • Berlin, Deutschland La Squadra Big Mamma Vollzeit

    **HEAD OF PEOPLE GERMANY - BERLIN based** BIG MAMMA is a bunch of more than 2200 cool guys behind the 24 most iconic italian restaurants & Food Market in UK, France, Spain, Germany. With more than 10.000 clients a day, extremely warm places, an authentic cuisine, products imported directly from Italy, everything 100% fresh and 100% homemade. Join the team...


  • Berlin, Deutschland RELAYR Vollzeit

    At relayr, we process over 150 million data points of asset telemetry every single day, continuously improve our best-in-class platform, and leverage analytical tools to add transparency and efficiency to our customers at scale. Our team excels in engineering and designing robust software managed in the latest cloud and web technologies. We never lose sight...


  • Berlin, Deutschland birdie Vollzeit

    Please apply through our website with a resume in English Your Mission: As our Head of Customer Success for the German market at Birdie, you will play a pivotal role in shaping the future of the organisation in Germany. Your mission will be to serve as a trusted advisor and advocate for Birdie's partners and ensure we delight them at every touchpoint. You...


  • Berlin, Deutschland birdie Vollzeit

    Please apply through our website with a resume in English Your Mission: As our Head of Customer Success for the German market at Birdie, you will play a pivotal role in shaping the future of the organisation in Germany. Your mission will be to serve as a trusted advisor and advocate for Birdie's partners and ensure we delight them at every touchpoint. You...

  • Head of Operations

    vor 1 Monat


    Berlin, Deutschland Countercheck GmbH Vollzeit

    **Intro**: We’re looking for an Head of Operations to join our growing team. You will be mainly responsible for organizing, executing and experiencing Countercheck’s ground operations on the field and training personnel. You’ll be visiting sites equipped with multi-million dollar sortation monster machines running Countercheck’s breakthrough software...