Head of Fraud and FinCrime
vor 3 Wochen
Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide?
Join us at JPMorgan & Chase Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth and expansion for Chase, we’re looking for a passionate Head of Fraud and FinCrime.
As a Head of Fraud and FinCrime in our FinCrime chapter you will be a key part in driving the Operations functions overall goal and objectives and is expected to continually seek improvements to eliminate inefficiencies in processes while raising product quality, increasing volume and throughput, and managing business expectations.
Job Responsibilities
Lead, develop, design, and manage day to day Operations Management across Fraud and Financial Crime Building and leading a high performing operations function, delivering exceptional service experience and regulatory compliance Demonstrate complete & thorough understanding of the firm’s Operations environment and provide strong operational leadership to ensure overall Service delivery to the consumers and regulators Institutionalize a strong governance framework locally in the region and across all delivery sites to ensure consistently strong focus on quality, delivery and enhancing consumer experience Build a strong Risk Controls Framework within operations by working closely with the Business Partners and Risk/Controls Managers. Fulfilling internal controls requirements as well as ensuring smooth Regulatory and Internal Audits Plan and manage direct-expense budget across teams, develop and retain teams to achieve financial discipline at all times Deliver on product and process initiatives in a cross-functional and matrix organizational modelRequired qualifications, capabilities, and skills
Strong background in leadership management disciplines, relevant operations experience, and people management. Extensive experience in Operations management managing large teams across multiple locations and successfully implementing transformative changes to the organization and revolutionizing processes and organizational attitudes. Proven record of effective leadership as Operations Director or similar leadership role across multiple lines of business. Drives critical thinking and proactively seeks out best practices, anticipates future needs and collaborates on ideas with others. Understands consumer needs and impact on relationships within the business. Ability to drive issue resolution, collaborate with internal and external stakeholders to deliver consistently on deliverables and communicate status updates and strategic direction to community Be a highly motivated individual with advanced strategy, problem solving, and transformation as well as strong influencing, interpersonal and communication skillsPreferred qualifications, capabilities, and skills
Detailed knowledge of Fraud and Financial Crime within a Banking/Financial Service environment Strong risk, controls, regulatory, and audit expertise within a Banking/Financial Services environment#ICBCAREER
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