German Speaking IT Support Specialist
vor 4 Wochen
Patrique Mercier Recruitment is delighted to present an exciting opportunity for a German Speaking IT Support Specialist to join our dynamic team in Greece This role is ideal for tech-savvy professionals who excel in customer service and enjoy resolving technical challenges.
As an IT Support Specialist, you will utilize your German language skills to assist customers with a wide range of IT-related queries. Your goal will be to provide timely and effective solutions, ensuring a seamless user experience.
This position not only offers a chance to further your career but also allows you to immerse yourself in the vibrant culture of Greece
Responsibilities
- Deliver outstanding IT support to German-speaking clients via various communication channels.
- Diagnose and troubleshoot hardware, software, and networking issues efficiently.
- Maintain detailed records of customer interactions and support activities.
- Collaborate with colleagues to ensure comprehensive resolutions for customer inquiries.
- Stay updated on product features and enhancements to provide accurate support.
- Participate in ongoing training to develop your technical skills further.
Requirements
- Fluency in German and English, both written and spoken.
- Prior experience in IT support or a related technical field is advantageous.
- Strong problem-solving and analytical skills.
- Exceptional communication and interpersonal abilities.
- Capability to work autonomously as well as part of a team.
- Proficient in various operating systems and software applications.
- Familiarity with support tools and platforms.
- Detail-oriented with a focus on providing high-quality customer service.
- Adaptability to thrive in a fast-paced environment.
- Valid EU Passport or ID is required.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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