German Language IT Support Specialist

Vor 7 Tagen

Stuttgart, Baden-Württemberg, Deutschland Patrique Mercier Recruitment Vollzeit

Patrique Mercier Recruitment is seeking a skilled German Language IT Support Specialist to provide exceptional technical assistance to clients in Greece. This role is ideal for individuals with a passion for customer service and a strong background in IT support.

As an IT Support Specialist, you will utilize your German language skills to assist clients with a wide range of IT-related queries. Your goal will be to provide timely and effective solutions, ensuring a seamless user experience.

This position offers a unique opportunity to further your career while immersing yourself in the vibrant culture of Greece.

Key Responsibilities
  • Deliver outstanding IT support to German-speaking clients via various communication channels.
  • Diagnose and troubleshoot hardware, software, and networking issues efficiently.
  • Maintain detailed records of customer interactions and support activities.
  • Collaborate with colleagues to ensure comprehensive resolutions for customer inquiries.
  • Stay updated on product features and enhancements to provide accurate support.
  • Participate in ongoing training to develop your technical skills further.
Requirements
  • Fluency in German and English, both written and spoken.
  • Prior experience in IT support or a related technical field is advantageous.
  • Strong problem-solving and analytical skills.
  • Exceptional communication and interpersonal abilities.
  • Capability to work autonomously as well as part of a team.
  • Proficient in various operating systems and software applications.
  • Familiarity with support tools and platforms.
  • Detail-oriented with a focus on providing high-quality customer service.
  • Adaptability to thrive in a fast-paced environment.
  • Valid EU Passport or ID is required.
Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer and hotel)

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