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Engineer (f/m/x) as Technical Product Manager for Laboratory Analysers (Urinalysis)
vor 4 Wochen
If this opportunity appeals to you, come and join us in the position of
Engineer (f/m/x) as Technical Product Manager for Laboratory Analysers (Urinalysis)
Your responsibilities
Handle service requests in the EMEA region (Europe, Middle East, Africa) as 2nd level support Monitor the device throughout the entire product-life-cycle Analyse and solve technical problems, also on customer’s site Conduct technical training courses for the technical support staff in EMEA Provide customer support for the application of instrument-specific software Take care of escalation and complaint management in cooperation with affiliates, our Japanese headquarters and suppliers Prepare and revise technical documentationDirect exchance with the parent company S-Corp in JapanYour profile
Degree in medical technology or comparable education Experience in technical support as well as in conceptualising and conducting training courses Profound expertise in electrical and medical engineering as well as IT knowledge Strong customer orientation and the ability to motivate Distinct cross-cultural communication and problem-solving skillsOur benefits
We are an aspiring corporate group where respect and trust form the basis for cooperation and communication within Sysmex. Culture & cooperationAn appreciative work environment, open corporate culture, flat hierarchies and an inclusive and caring atmosphere. Working in an innovative and international environment, personal improvement through our HR people & culture development team, after-work events for internal networkingWork-life balance
Flexible working through flextime and a hybrid working model (60% mobile working, 40% on-site), 30 days annual leaveAdditional benefits
Christmas and holiday bonuses, childcare allowance, capital-forming benefits, subsidy for company pension scheme, corporate benefits, relocation assistance, subsidised lunch in our canteenHealth & wellbeing
In-house gym, various sports courses, massages, company medical and psychological care, workplace glasses, general health managementMobility
Subsidy for the public transport “Deutschlandticket”, free parking, bike leasing via JobRadSocial Responsibility
Various opportunities to get involved in different sustainability and charity initiatives, climate friendly and respectful use of resources
Did we spark your interest? Then we look forward to receiving your application with salary requirements and the earliest possible starting date.
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