Product Support Manager
vor 3 Wochen
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health.We’re always looking towards the future, anticipating changes in medical science and technology.
In Germany, Abbott has more than 4,000 employees working in manufacturing, research and development, logistics, manufacturing,sales and marketing. They are located at Abbott`s German headquarters in Wiesbaden and its sites in Hanover, Neustadt am Rübenberge, Wetzlar, Eschborn, Cologne, Jena and Hamburg.
Working at Abbott
At Abbott, you can do work that matters and help people to live a healthier and full life, grow your career, and learn, be your true self. You will have access to:
Career development with an international company where you can grow the career you dream of
An attractive benefits package (e.g.attractive Abbott Pension Plan, a company bike, employee stock purchase program)
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
A challenging position in a fast-growing crisis independent industry
To become part of a dynamic, highly educated, highly skilled, and motivated team
Flat hierarchies, open appreciative mentality, and efficient, constructive lines of communication
Multi-national environment, where we foster the development of our talents within the enterprise
Abbott Laboratories GmbH is looking for a Product Support Manager (m/f/d), based in Hannover.
Primary Job Function:
The Product Support Manager (PrSM) coordinate one or several Product Support Work Stream(s) (PrS WS) and is accountable for maintenance and improvement of a product (line) in order to ensure reliable market supply and maximize profitability during the product life-cycle in line with the strategic goals defined by the Brand Team(s) or Operations.
The Product Support Manager is the key Operations Interface with Commercial (Marketing), Project Management, Drug Product Development, Regulatory Affairs and Quality Assurance. They are responsible for coordinating Operations resources from Product and Transfer Management, Tech Ops, Supply Chain and Manufacturing that are required to support product(s). Key processes that are managed via a PrS WS are: Improvement of gross margin (by Target Cost Initiatives), Optimization of the supply chain, Continuous improvement of product and processes, Geographical expansions and New Product Introductions (NPIs), Collaborative development for Life-Cycle Management (LCM) / ImprovedTherapeutic Benefits (ITBs) and maintenance of product Compliance (Good Manufacturing Practices (GMP) and Chemistry, Manufacturing and Controls (CMC) maintenance).
Core Job Responsibilities:
Managing all activities in the Product Support Work Stream to give full support to the product, prioritize work, focus on value added activities and ensure that all members of the Work Stream are sufficiently managing their tasks and responsibilities. Serve as a representative of EPO (Operations) in Brand Teams and support the alignment the strategy of the Brand Team with the Product Support Work Stream(s) and Operations. Identify and coordinate Target Cost Initiatives to improve the gross margin of a product. Keep close ties with Manufacturing Operations and assure that processes are running smoothly, i.e. give guidance to continuous improvement and troubleshooting actions. Report to governance bodies, e.g. EPO LT, Brand Teams and escalate issues timely. Contribute to the planning of budgets, i.e. internal resources and external costs, and control of costs. Support the development of comprehensive project plans to improve the quality and profitability of products. Propose yearly Brand Roadmap including strategic goals. Contribute that product knowledge is maintained and expanded (e.g. competitors, licensing-in and Life Cycle Management opportunities). Managing Technology Transfers related to New Product IntroductionsQualifications:
Advanced academic degree in a scientific or technical field, preferably in Life Sciences (pharmacy, chemistry, analytical chemistry). 7+ years of experience in the pharmaceutical industry with a manufacturing, development, or technology transfer projects (chemical, pharmaceutical) background. Exhibits a thorough understanding of CMC drug development with a good understanding of the manufacturing environment and constraints (e.g. GMP). Strong management skills to manage complex projects with cross-functional teams (Manufacturing, Development, Regulatory, Quality Able to challenge current practices to constantly improve competitiveness, develop ideas and realize innovation. Good verbal and written communication skills to interface with multiple areas within Abbott and Third Party Manufacturers. Main Competencies: empowering teams and being accountable, cross-functional team player, customer focus,-
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