Senior Business Value Consultant

We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us?

The Role

As a (Senior) Business Value Consultant - Public Sector, within the Celonis Value Engineering team, you'll spearhead our mission to make processes work in the public sector - for citizens, government agencies and the planet, creating efficient, resilient processes which will shape a modern, citizen-oriented state. Working in partnership with the Celonis Sales Teams you have full responsibility for the end-to-end value journey of our customers. You are our customers' trusted advisor and help them achieve their strategic goals and realize significant value using Celonis Process Intelligence Platform. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process expertise and your knowledge of the Public Sector with a proven consulting skill set, with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The Work you'll do

Identify & Frame Value

• Discover and translate customers' strategic priorities into high-impact Celonis use cases
• Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers 
• Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives

Realize Value

• Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement
• Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives
• Present results and realized value to senior management and C-level executives

Scale Value

• Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing
• Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence Platform as a strategic business transformation platform in their organization and therefore drive adoption and expansion
• Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases

The Qualifications you need

The following requirements are most likely to result from 3-7 years of relevant work experience following completion of a Master's degree:

• Live for Customer Value: Experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and/or respective Software deployment. Ideally, in a customer-facing role with a Consultancy or Business Software / SaaS Provider. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise.
• Value Selling & Executive Stakeholder Management: Excellent communication and presentation skills in German (fluent) and English. Experienced in preparing and communicating roadmaps and results to stakeholders. Sales acumen, sovereign, and winning appearance.
• Data, AI, Analytics, Applications & IT: Good understanding of Databases and the challenges of fragmented and custom legacy source systems. Practical experience in SQL and/or Python. Experience in collaborating with IT teams. Deep understanding of the challenges to operate within the EU AI Regulations. Experience with implementing AI agents (IBM Watson Orchestrate, Amazon Bedrock, Microsoft Copilot, Salesforce Agentforce), RPA or BI Tools or building Dashboards or Apps /Action Flows is a plus.
• Builder Mentality: Passion for experimenting with technology and creating new models to address new use cases and realize value 
• Process Improvement & Value Realization: Experience in identifying use cases for business process improvement and deploying improvement measures,  being a change agent and training users/process owners to realize value.
• Project Management: Experience in planning and managing project scopes, expectations and timelines. 
• Business Domain Expertise: Good understanding of processes in the Public Sector (Federal or state ministries, agencies and/or semi-public structures (e.g. statuary health insurers)) 
• Industry Expertise: Deep understanding of industry trends and strategic opportunities in the Public Sector
• Degree: in Industrial/Business Engineering, Technology and/or Management, Political Sciences, Informatics, Mathematics or similar
• Nice-to-have: Security Certification (SIcherheitsüberprüfung) up to SÜ2

What Celonis Can Offer You:

• Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
• Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
• Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here.
• Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
• Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
• Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
• Collaborate Globally: Join a dynamic, international team of talented individuals.
• Empowered Environment: Contribute your ideas in an open culture with autonomous teams.

About Us:

Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It's system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that "The Best Team Wins". We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

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