German Speaking Onboarding Account Manager in Barcelona

Be part of our international team in Barcelona and contribute to a fast-growing Digital Marketing Ads solution that is helping businesses scale across the globe.

We're seeking German-speaking professionals who can successfully engage and onboard high-potential clients, from ambitious startups to future unicorns. In this role, you'll build trust, drive product adoption, minimize customer churn, and create opportunities for upselling and advocacy.

You'll act as a key partner for new clients, guiding them through onboarding and ensuring campaigns deliver measurable impact. Alongside onboarding, you'll manage commercial responsibilities such as:

• Proactively contacting prospects through outbound calls to present Google Ads.

• Assessing client needs and recommending tailored strategies.

• Setting up and managing PPC campaigns designed for quick results and sustainable growth.

• Driving higher ad spend and promoting additional services.

• Ensuring client databases are accurate and continuously updated.

• Managing high volumes of daily phone interactions with potential customers.

• Bachelor's degree required; Master's in Marketing or Communications preferred.

• C2-level fluency in both German and English.

• At least 2 years of sales or marketing experience, ideally in client-facing environments.

• Independent, self-driven, and consistently achieving strong results.

• Strong background in customer relationship management and CRM optimization.

• Comfortable integrating AI tools into workflows to personalize engagement.

• Excellent communication and presentation skills—both written and verbal.

• Confident, proactive, and motivated by clear goals.

• Team-oriented but equally capable of working independently.

• Strong business acumen and ability to analyze market trends.

• Skilled in competitor benchmarking and identifying growth opportunities.

• Dedicated to customer success and high-quality service delivery.

• Market Knowledge: Familiarity with German business norms and cultural practices.

• Strategic Thinking: Ability to identify and pursue high-growth companies.

• Problem-Solving: Capable of navigating complex business challenges.

• Analytical Approach: Using data to shape campaigns and strategies.

• Relationship Management: Building trust with stakeholders at multiple levels.

• Cultural Awareness: Sensitivity to German etiquette and communication styles.

• Stakeholder Management: Handling complex organizational structures effectively.

• Industry Expertise: Deep understanding of digital marketing in Germany, positioning Google Ads as the go-to solution.

• Advanced Inquiry Handling: Answering ROI, integration, and platform-specific questions.

• Compliance Knowledge: Awareness of GDPR and other privacy standards to ensure safe and tailored outreach.

• Process Improvement: Enhancing workflows for efficiency and quality.

• Collaboration: Working well within teams and sharing insights.

• Strong Communicator: Persuasive and clear across channels.

• Emotional Intelligence: Empathetic, building strong interpersonal connections.

• Open-Mindedness: Embracing diverse viewpoints.

• Critical Thinking: Using logic and data for decision-making.

• Solutions Focus: Tackling challenges with practical outcomes in mind.

• Entrepreneurial Mindset: Creative, proactive, and innovative approach.

• Hybrid Work: Two days in-office, three days remote (Barcelona).

• Relocation Package: Paid flight plus accommodation in Barcelona.

• Health Coverage: Private medical insurance.

• Development: Access to training programs and professional certifications.

• Career Growth: Clear path for progression with coaching and mentorship.

• Workplace Culture: Fun, supportive environment with contests and a business-casual vibe.

• Prime Location: Office at Barcelona's World Trade Center with sea views.