Founders Associate Commercial

Retail's hidden opportunity is massive: billions in unused stock, waiting for smarter distribution. At smatch, we're turning that inefficiency into growth - and helping the industry waste less along the way.

As Founders Associate Commercial, you'll work side-by-side with our founders and commercial leads on the front line of scaling a global B2B marketplace. You'll connect strategy with execution, dive deep into commercial analytics, and ensure the smooth operations that drive our growth. If you want to experience what it means to build an industry-defining company from the inside - this role is for you.

As Founders Associate Commercial, you will be the right hand to our founders and commercial leads - operating at the intersection of data, operations, and customer engagement. You'll help us plan our commercial months, understand where we stand against our goals, uncover bottlenecks, and identify our best-performing customer segments. You'll translate insights into action and make sure our sellers and buyers are set up for success every day.

Key Responsibilities:

• Commercial Operations & Analytics: Support planning, forecasting, and revenue tracking; prepare key reports and identify improvement levers
• Customer Insights: Analyze customer cohorts, identify top performers, and uncover where engagement needs to improve
• Analytics: Develop ad-hoc analyses and dashboards to drive better decision-making across the commercial team
• Supply & Demand Matching: Help tailor supply-demand pairings based on customer needs and performance data
• Day-to-Day Support: Assist in operational tasks such as managing customer assets (e.g. product imagery) and collaborating closely with high-profile clients

You'll be a connector across the commercial team - ensuring alignment between founders, sales, and operations - and contributing to the business' heartbeat every day.

You're a smart, analytical, and hands-on operator who loves solving commercial puzzles and getting things done. You thrive in fast-paced environments, can handle ambiguity, and are motivated by impact.

Must-haves:

• Bachelor's degree or strong academic background in Business, Economics, or a related field
• First experience (internship or working student) in a startup (Seed/Series A), VC, or consulting environment
• Strong analytical and operational mindset - you're fluent in Excel/Sheets and comfortable working with data
• Entrepreneurial drive and hands-on attitude - you don't wait to be told what to do
• Excellent English skills; German is a nice-to-have

Nice to have:

• Experience with CRM or operations tools such as Airtable, HubSpot, or similar
• Exposure to B2B marketplaces, retail, or (e-)commerce environments

• True Impact: Help build one of Europe's most promising B2B marketplaces while making retail more sustainable.
• Learning at the Source: Work side-by-side with our founders and leadership team on strategic and operational projects.
• Dynamic Team Environment: Join a cross-functional, international, and diverse team. Participate in a variety of regular events, creating an enjoyable and connected workplace culture
• Professional Growth Opportunities: Benefit from an annual personal development budget and from the hyper-growth trajectory, also regarding personal learning and increasing responsibility
• Generous Vacation Package: Enjoy 27 vacation days annually, with an extra day for each year of service, up to 30 days, ensuring a strong work-life balance
• Active Lifestyle Benefits: Stay active and healthy with our partnership with UrbanSportsClub, offering a reduced rate for a variety of sports

The smatch team has set out to change the course of the retail industry by finding smarter, more sustainable ways to deal with excess stock: Our private, asset-light B2B marketplace for stock connects retailers and brands who want to discreetly switch channels of commerce partners. smatch's DNA is a combination of tech, sustainability, and retail: we leverage real-time deep data insights with deep retail expertise to offer a new way to manage excess stock instead of destroying it.

Our founders have deep retail and growth experience, led a multi-billion dollar IPO and a successful startup exit. With previous careers at leading strategy consulting firms, our founders have a strong background in building and commercialising and are looking for you as the skilled colleague for outstanding operations.

To be considered for this role, please apply via the 'Apply' button only. While we appreciate your interest in our company, registering on our platform in addition to applying isn't necessary unless you fit our customer base, and can unintentionally affect our internal processes, so we kindly ask you to refrain from doing so.