Customer Success Manager

Job Description

Do you have a strong network in the German Automotive and Manufacturing industries, thrive on identifying opportunities before others see them, and want to shape how industry leaders use technology for competitive advantage? Then this role might be the next exciting step for you.

At Tietoevry Create, we are the digital accelerator for innovation and sustainable value creation.

With over 9,000 colleagues worldwide, we combine industry insight, data, software engineering, and cloud expertise to help our customers design, build, and run their digital businesses.

As our Customer Success Manager for Automotive & Manufacturing, you will be instrumental in expanding our footprint in Germany.

You will focus on Champions and Hidden Champions – companies that combine world-class engineering with the ambition to lead in digitalization. Additionally, you will identify opportunities, develop tailored strategies, and help customers unlock the full potential of data, AI, and software to enhance competitiveness, product quality, and customer experience.

When joining Tietoevry Create as a Customer Success Manager, you

• Identify, pursue, and win new business opportunities within Automotive and Manufacturing in Germany
• Build and deepen long-term executive relationships with key customers and industry partners
• Understand customer strategies, pain points, and priorities to position Tietoevry Create's value propositions effectively
• Lead complex, consultative sales cycles across business and technology domains
• Collaborate closely with delivery and solution experts to ensure solutions are feasible, differentiated, and value-driven
• Represent Tietoevry Create at industry events and networks, acting as a thought partner to customers
• Contribute to shaping our go-to-market strategy and strategic partnerships in the region

Who we are looking for:

• At least 8 years of experience in consultative IT solution or digital service sales
• Strong knowledge of Manufacturing or Automotive value chains, processes, and digitalization challenges
• Proven success in driving business growth and customer acquisition in complex B2B environments
• Ability to connect technology with business impact (Data, AI, Cloud, ERP, Software Engineering)
• Excellent communication, negotiation, and stakeholder management skills
• Fluency in German and English, both spoken and written

As an individual, you are a networker, self-starter, and challenger who thrives in a dynamic, entrepreneurial environment.

We offer

• A key role in building Tietoevry Create's market presence in Germany in our Automotive and Manufacturing Sales team Central Europe
• Meaningful projects with leading and hidden champions in Europe's industrial heartland
• A culture of curiosity, learning, and autonomy, where ideas quickly turn into impact
• Flexible hybrid work and a truly international team with Nordic values
• Continuous learning opportunities through global technology and industry programs

Did we get you inspired?

We look forward to your online application

Please attach your CV or LinkedIn-profile and we will reach out to you. If you have any questions regarding this role, please contact us:

Hope to hear from you soon

Location: Regensburg, Stuttgart / Germany; Remote or Hybrid setting

Additional Information

At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.

Diversity, equity and inclusion )