HR Services Analyst

Location

Munich, Germany

Job type

Full-Time

Work mode

Hybrid

Job level

Professional

Job ID

10751

Company

Munich Re

Employment type

Temporary

Area of expertise

Human Resources

Working in Global HR at Munich Re for Reinsurance & Specialty Group means being part of a dynamic, globally connected team that plays a critical role in shaping the future of our organization. As an HR professional, you contribute to the success of our business by supporting people strategies that drive transformation, foster collaboration, and enable sustainable growth.

Our Global HR function is evolving to meet the needs of a fast-changing world. We operate in a connected, collaborative, and forward-thinking Global HR matrix community that values empathy, initiative, and a global mindset—where every team member plays a role in delivering effective services and solutions and creating meaningful impact.

Whether your focus is talent, rewards, analytics, business partnering, services, or any other area of HR, you will work across regions and functions to co-create solutions that support our people and business. You will be empowered to collaborate, innovate, and grow—contributing to a culture that values diversity, continuous learning, and shared success.

Join us in building the future of Global HR.

The HR Services Analyst plays a key role in bridging the gap between HR Services and IT systems. This role supports the optimization and deployment of HR Services relevant technologies to ensure efficient data maintenance and service delivery. The HR Services Analyst collaborates with stakeholders across HR, IT, and external vendors to enhance data management routines, resolve issues, and support digital transformation initiatives.

The role is limited to a 2-year contract.

Your Job

• Provide day-to-day support for HR services and systems
• Train HR Services team on new processes and system functionalities and updates
• Analyse HR Services processes and routines to identify need for upskilling and opportunities for improvement
• Create and update user guidelines, training materials, process documentation and knowledge base articles
• Troubleshoot and resolve system issues in collaboration with IT and vendors
• Monitor system and interface performance and ensure data integrity
• Run standardized data lists, audits and mass uploads
• Participate in HR projects including system upgrades, implementations, and integrations
• Support audits and other activities ensuring HR Services practices comply with data protection regulations and other statutory requirements
• Act as a liaison between HR Services and IT departments
• Support digitalization initiatives within HR Services and other projects as needed

Your Profile

• Proficiency in HRIS platforms, especially SAP SuccessFactors
• Basic understanding of databases and data structures
• Experiences with Service Management tools and platforms
• Strong problem-solving and analytical thinking
• Ability to interpret complex data and translate it into actionable insights
• Excellent communication skills to interact with technical and non-technical stakeholders
• Service-mindset
• Ability to work in a team-oriented, collaborative environment, with matrix structures
• Bachelor's degree in Human Resources, Business Administration, Information Systems or related field
• 3–5+ years of experience in HR shared services or HRIS roles
• Business-fluent English and German skills

Application Instructions

Please apply through our online portal and upload your CV, as well as your academic reference letters, including school certificates, graduation certificates and transcripts of record for any degrees. If applicable, please also submit reference letters from any previous employers or certificates from any other qualifications you may have. We recommend writing a cover letter to tell us more about why the position and Munich Re is of interest to you.

About us

As the world's leading reinsurance company with more than 11,000 employees at over 50 locations, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into a manageable risk we enable fundamental change. Join us working on topics today that will concern society tomorrow, whether that be climate change, major construction projects, medical risk assessment or even space travel.

Together we embrace a culture where multiskilled teams dare to think big. We create the new and the different for our clients and cultivate innovation.

Sounds like you? Push boundaries with us and be part of Munich Re.

Our employees are our greatest strength. That's why we offer them a wide range of benefits. You can find some examples below.

Unlock your potential

• Diversity, Equity & Inclusion: we embrace the power of differences and are convinced that diversity fosters innovation and resilience and enables us to act braver and better.
• Continuous Learning: we believe that continuous learning is a key differentiator and critical for building new skills and accelerating growth.
• Career Mobility: we actively support career mobility, and our strong global and regional presence offers a wealth of career growth opportunities for you.

Rewards & Recognition

• Competitive salary: appropriate compensation for your high level of commitment.
• Retirement provision: state of the art in-house pension solutions.
• Work-life balance: promoting the compatibility of family and work in addition to overall work-life balance.
• Health management: focus on your physical and mental health far beyond legal requirements.

• Hybrid working: living the best of both worlds – we offer you a very flexible approach as well as the opportunity to work from abroad on an occasional basis.

• Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunities employer. Severely disabled candidates will also be prioritized, if equally qualified.

Münchener Rückversicherungs-Gesellschaft

Ryan Stewart

Human Resources