Manager IT Application Services

Do you enjoy keeping the big picture in sight and taking responsibility for an entire IT application landscape?

From Core Banking and CRM to HR and Finance systems – you'll be leading a small team while steering our external providers. If you bring experience, leadership skills and the drive to shape exciting group-wide pro-jects, this is the right place for you.

What would your role be?

• Take overall responsibility for the operation, governance and further development of our application landscape (Core Banking, CRM, Reporting, HR, Finance, workplace systems).
• Lead a small team that oversees day-to-day operations and manages external service providers/insourcers.
• Ensure system availability, performance and service quality.
• Drive the development of vendor and service management, including SLA monitoring, reporting and escalation management.
• Coordinate changes, releases, tests and incidents in close collaboration with internal departments and external partners.
• Ensure compliance with regulatory requirements (MaRisk, BAIT, DORA) and support audits and inspections.
• Take a leading role in bank-wide and group-wide projects related to the IT application landscape.

What are we looking for?

• Degree in (Business) Informatics or a comparable qualification.
• At least 10 years of relevant professional experience in IT operations or IT service/application management, ideally in the financial industry.
• Strong expertise in vendor and service management, including SLA governance and escalation handling.
• Solid experience working in regulated environments and knowledge of change, release, incident and test management (ITIL or ISTQB certification is a plus).
• Broad technical understanding of enterprise and banking applications (Core Banking, CRM, Reporting, HR, Finance, workplace systems).
• Proven leadership skills with the ability to motivate and develop a team.
• Strong communication and coordination skills, especially when managing interfaces between business units and external service providers.
• Business-fluent German and English (spoken and written).

What do we offer?

• A top Munich location with collaboration spaces.
• Training opportunities and mentorship to help you grow.
• All the latest technology to help you excel and advance.
• Agile environment in how we think, the way we work and our trust for each other.
• Flat hierarchy with collaboration on all levels.
• Collaborative spirit.

Why Vontobel?
At Vontobel, you are building better futures for our clients and society, as well as for yourself. As a family-owned and publicly listed company with over 2,000 professionals based in 28 locations globally and headquartered in Zurich, we're committed to long-term thinking and sustainability.

Our diverse team values unique perspectives, and we hire individuals determined to deliver in a dynamic and changing world. Even if you don't meet all the criteria, we encourage you to apply if you're enthusiastic about the role.

Do you want to be Vontobel?

Thank you for applying to Vontobel. We will carefully review your application and will respond to you in a timely manner.

At Vontobel, we are an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

We value the many voices within our teams and are committed to creating an environment where everyone who wants to be part of our performance culture can be themselves. It is based on mutual respect and zero tolerance for any form of discrimination.

If you have any questions you can contact us through our contact form.