Director, Head of Lead Acquisition

vor 1 Woche

Hamburg, Hamburg, Deutschland Evotec Vollzeit

Shape the Future of Customer Engagement
As the Director, Head of Lead Acquisition, you are the architect of Evotec's global customer engagement strategy. This is not just a leadership role—it's a mission-critical position that drives how we connect with outside. You will lead a high-performing global team, ensuring every customer inquiry becomes an opportunity for impact. From optimizing digital commerce platforms to orchestrating strategic outreach initiatives, your work will define how Evotec is experienced across every touchpoint.

You will own the global inquiry ecosystem, setting standards for speed, accuracy, and professionalism while championing innovation and continuous improvement. Beyond operational excellence, you will support global campaigns and events, aligning them with commercial objectives to amplify Evotec's visibility and position us as a top-tier partner in life sciences. Your leadership will foster trust, strengthen partnerships, and accelerate growth.

Key Responsibilities

Global Inquiry & Communication Leadership

  • Drive customer engagement by overseeing and optimizing worldwide inquiry routing for timely, accurate, and meaningful responses.

  • Establish and enforce global communication protocols that ensure consistency, efficiency, and proactive engagement.

  • Lead qualification and monitoring processes, ensuring strategic alignment and continuous improvement.

  • Define and track KPIs to measure impact, optimize performance, and fuel business growth.

Digital Commerce & Campaign Strategy

  • Own global commerce inquiry management and ensure seamless integration with organizational processes.

  • Partner with marketing and commercial teams to design and execute digital engagement strategies that convert interest into action.

  • Support global campaigns through centralized list generation, outreach tools, and analytics.

Event & Strategic Outreach Leadership

  • Deliver world-class global event support—from planning and sales coordination to post-event reporting and follow-up.

  • Manage and optimize strategic lists (venture capital contacts, key stakeholders) to enable targeted outreach.

  • Ensure data accuracy and actionable insights through robust analytics and database management.

What You Bring

  • Proven expertise in global communication workflows, CRM systems, and inquiry management.

  • Strong understanding of e-commerce platforms, digital marketing technologies, and business intelligence tools.

  • Experience leading global teams and managing complex, cross-functional projects.

  • Exceptional communication and stakeholder engagement skills—you influence at every level.

  • Ability to implement scalable processes and drive adoption across diverse teams.

Why This Role Matters

  • You will define how Evotec engages with the world—from first inquiry to lasting partnership.

  • Your leadership will shape global strategies, optimize digital platforms, and elevate brand visibility.

  • You'll have the mandate to innovate, lead transformation, and deliver measurable impact on growth.

Requirements

  • 3+ years of experience in global communication management, outreach operations, or commercial leadership roles.

  • Understanding of Evotec capabilities and end-to-end offerings

  • Science degree

  • Fluent in English.

FR : Dans le cadre de sa politique Diversité, Evotec étudie, à compétences égales, toutes les candidatures dont celles des personnes en situation de handicap.

ENG : In the frame of our Diversity policy, Evotec considers, with equal competences, all applications including people with disabilities.

  • Head of Customer Acquisition

    vor 1 Woche

    Hamburg, Hamburg, Deutschland bits&birds GmbH Vollzeit

    Ein Hamburger Software-Unternehmen sucht für den Ausbau seiner Marktpräsenz eine*n Head of Customer Acquisition (all genders). In dieser Rolle verantwortest du Umsatzgenerierung, Neukundengewinnung und den Aufbau einer skalierbaren Sales Engine – strategisch, operativ und ergebnisorientiert. Dabei arbeitest du eng mit dem Senior Management zusammen und...

  • Head of Customer Acquisition

    vor 1 Woche

    Hamburg, Hamburg, Deutschland bits&birds GmbH Vollzeit

    Für ein wachstumsstarkes Software-Unternehmen aus Hamburg heißt es: Umsatz steigern, Neukunden gewinnen, Sales-Strategie gestaltenDas Unternehmen sucht für den Ausbau seiner Marktpräsenz eine*n Head of Customer Acquisition (all genders). In dieser Rolle verantwortest du Umsatzgenerierung, Neukundengewinnung und den Aufbau einer skalierbaren Sales Engine...

  • Head of Marketing

    Vor 7 Tagen

    Hamburg, Hamburg, Deutschland ABOUT YOU SE & Co. KG Vollzeit

    Job Description Your Mission at ABOUT YOU OUTLETWe are currently looking for a strategic and operational leader as Head of Marketing & Product (m/f/d) to strengthen the Leadership Team of the ABOUT YOU Outlet Business Unit.As a key leader in the ABOUT YOU Outlet Leadership Team, you will own the central levers of our business, encompassing Product...

  • Head of Research And Development

    vor 1 Woche

    Hamburg, Hamburg, Deutschland Meet Life Sciences Vollzeit

    Head of R&D – Medical Devices (Class II and Class III)We are supporting a confidential medical device manufacturer that is seeking an experiencedHead of R&Dto lead product development across a portfolio of regulated Class II and Class III medical devices.This position is suitable only for senior professionals with a strong background in regulated medical...

  • Head of Dispatch

    vor 1 Woche

    Hamburg, Hamburg, Deutschland LUMINAIR Vollzeit

    Ihre Aufgaben The Head of Dispatch is responsible for managing and supervising the flight dispatch and operational control functions. This role ensures the safe, legal and efficient execution of all flight operations. As the leader of the dispatch team, your responsibilities include overseeing daily operations, managing staff scheduling and training, and...

  • EVP Head of Innovation

    Vor 6 Tagen

    Hamburg, Hamburg, Deutschland Evotec Vollzeit

    Purpose of the RoleThe Head of Innovation/Next Generation Platforms is a critical strategic leader responsible for driving scientific and technological breakthroughs that enhance Evotec's drug discovery and development capabilities. This role, reporting to the Chief Scientific Officer, a management board member, leads a dedicated R&D team, that looks into...

  • Head of Training

    Vor 4 Tagen

    Hamburg, Hamburg, Deutschland Richemont Vollzeit

    Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates  exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the...

  • regional head of technology operations

    Vor 7 Tagen

    Hamburg, Hamburg, Deutschland Merlin Entertainments Vollzeit

    Regional Head of Technology Operations - EULocation (Country-County-City) NL-AmsterdamJob Locations NL-Amsterdam | DE-HamburgID Employment TypeFull-TimeOffer/Contract TypeNo End DateLocation NameMadame Tussauds AmsterdamWhat you'll bring to the teamRegional Head of Technology Operations – EuropeLocation: Amsterdam or Hamburg (with regional travel)Career...

  • Head of Administration

    vor 1 Woche

    Hamburg, Hamburg, Deutschland ISM International School of Management Vollzeit

    Die International School of Management (ISM) ist eine staatlich anerkannte Hochschule und zählt zu den führenden privaten Hochschulen in Deutschland. An Standorten in Dortmund, Frankfurt/Main, München, Hamburg, Köln, Stuttgart und Berlin wird in kompakten und anwendungsbezogenen Studiengängen der Führungsnachwuchs für international orientierte...

  • Head of Brand Partnerships

    vor 1 Woche

    Hamburg, Hamburg, Deutschland Teads Vollzeit

    About TeadsTeads is the omnichannel outcomes platform for the open internet, driving full-funnel results for marketers across premium media. With a focus on meaningful business outcomes for branding and performance objectives, the combined company ensures value is driven with every media dollar by leveraging predictive AI technology to connect quality media,...