Distribution Center Manager

OUR STORY
At STMicroelectronics, we believe in the power of technology to drive innovation and make a positive impact on people, businesses, and society. As a global semiconductor company, our advanced technologies and chips form the hidden foundation of the world we live in today.
When you join ST, you will be part of a global business with more than 115 nationalities, present in 40 countries, and comprising over 50,000 diverse and dedicated creators and makers of technology around the world.
Developing technologies takes more than talent: it takes amazing people who understand collaboration and respect. People with passion and the desire to disrupt the status quo, drive innovation, and unlock their own potential.
Embark on a journey with us, where you can innovate for a future that we want to make smarter and greener, in a responsible and sustainable way. Our technology starts with you.
In today's complex and dynamic global landscape, the role of a Distribution Center Manager requires a unique combination of leadership, technical expertise, and adaptability. This position involves navigating an environment shaped by geopolitical factors, rapid technological advancements, and evolving market demands.

To successfully address these challenges, we are seeking a manager with proven experience in the following areas:

• Data and Analytics literacy – data driven decision making as core competency

• Ability to interpret dashboards, KPIs and performance analytics

• Root cause analysis and process mining

• Labor planning and capacity management

• Digital technology and automation proficiency

• Familiarity with ASRS, robotic/ automated warehouse systems (an added advantage)

• Ability to identify and automated warehouse workflows and reporting processes

• Warehouse and Transportation Management Systems

• Strong hands-on knowledge of SAP WM/ EWM

• Hands on knowledge of SAP TM or equivalent Transportation Management Systems

• Process Continuous Improvement

• Lean/Six Sigma or Kaizen hands on knowledge and skills to drive continuous improvement

• Value stream mapping

The primary purpose of the Distribution Center Manager is to lead, drive, and manage the Logistics Center in Munich, Germany, and the Frankfurt Distribution Center Operations to achieve the company's objectives and performance targets, directly supporting customers in the EMEA region.

• Optimize warehousing and transportation operations in the EMEA region Ensure best-in-class performance in cycle time, quality, and cost while adhering to ST's compliance framework. Implement industry best practices, monitor KPIs, and drive continuous improvement initiatives.
• Streamline logistics operations and enhance supply chain efficiency Develop a resilient warehousing and transportation organization by leveraging technology, automating processes, and ensuring scalability to meet future business needs.
• Collaborate with stakeholders to ensure seamless customer deliveries Align cross-functional objectives, maintain clear communication, and resolve operational bottlenecks for activities, projects, and month-end billing related to the distribution center.
• Build and lead a high-performing logistics team Equip the team with necessary skills, tools, and training to manage the flow of finished goods, ensuring optimal performance and compliance with ST's framework.
• Drive key projects and ensure compliance with safety and regulatory standards Lead strategic projects for logistics centers, monitor adherence to regulations, conduct audits, and implement corrective actions to maintain operational excellence.

Principal Accountabilities

• Customer Delivery: Ensuring timely and satisfactory delivery of products to customers, managing their expectations, and providing support throughout the supply chain process. Effective customer service builds loyalty and trust, driving repeat business.
• Quality Assurance: Systematic processes to ensure products meet predefined standards, reducing defects, and enhancing customer satisfaction. This involves monitoring operational inputs/outputs, inspections, testing, and continuous improvement to maintain quality and compliance with regulations.
• Compliance Adherence: Ensuring supply chain operations meet regulatory requirements, industry standards, and internal policies. This includes adherence to laws, regulations, and certifications, such as ISO 9001, SOX, and AEO, to minimize risks and maintain a strong brand reputation.
• Cost Management: Strategies to optimize supply chain expenses, improve efficiency, and reduce waste. This involves managing transportation, inventory, warehousing, and production costs while balancing quality, cycle time performance, and customer satisfaction.

Major Activities Includes

• Performance Management & Reporting:

• To implant and sustain the operational capabilities that create a robust and effective supply chain execution system that delivers a consistent and reliable logistics service:

• To achieve the logistics metrics and Policy Deployment goals, Actual vs Budget costs. Logistics Cycle times & KPI Control Charts Inventory Control Charts
• Hub Service Provider KPI & Qtrly Scorecard
• Preparation & review of the Operation Review Reports

• To maintain Customs & Fiscal reporting as required

• Customer & Delivery Logistics Service: To Manage the key processes & tables parameters that impact the effective execution of the customer delivery system in accordance to sales and customers agreements:

• Maintain Key service parameters

• Interfacing with FSA on expediting issues
• Interface with source shipping points
• Interface with logistics service providers
• Manage reverse logistics processes
• Manage export shipments processes outside EU

• Interfacing with Sales and Marketing VPs and business Operations team to provide solutions and support

• Operational Leadership: To manage the organizational leadership and drive the core functional competencies in the key activities, to ensure the coherent deployment, execution and service adherence in the following key areas:

• Import & Export effectiveness & procedural compliance

• Regional Customers Relations & Service competencies
• Delivery systems disciplines & effective process controls
• Execution of Customer Service Requirements inc RMA
• Inventory watch, Control monitoring & Demand Fulfillment
• Performance management, KPI reporting &cost controls
• Compliance – Revenue Recognition, Customs & Audits

• Interface with GLWO central functions

• Import & Export Operations: To ensure that all critical import & export processes are executed in accordance to the relevant Customs Requirements & administration processes are maintained to the standard necessary to ensure good governance of the system:

• Full compliance in all statutory & documentary requirements for the import from our Intercompany locations (outside EU)

• Full compliance in all statutory & documentary requirements for the exports from the EU
• Maintain correct records for audit and admin reviews

• Facilitate import and export operations by providing solutions compliant with all regulatory requirements

• People Management: To manage the development and core-skill training programs for people in the GLWO EMEA team

• Define job descriptions & competencies for the team staff.

• Ensure job training & development programs
• Sustain job rotation & operational cross-functional training
• Achieve consistent competencies in managers & supervisors through training, coaching & effective communications.

• Carry out annual & half yearly performance assessments for direct reports and execute follow-up actions

• Quality & Policy Deployment: To ensure a Quality culture is nurtured to achieve Corporate Quality standards & conformity to expectations

• To contribute to the annual preparation of the GLWO policy deployment

• Deployment of actions towards achieving GLWO targets
• To support continuous improvement and quality initiatives & participate in the development of the enablers to achieve the required results.
• To deploy the ST tools in the development of people skills, continuous improvement, customer focus and to use problem solving techniques

• To maintain correct records for Audits and Admin views

• Logistic Service Providers Management: To manage Transportation, and Contract Logistic Service Provider agreements, delivery performance, quality service and cost of operation and the give ST the best value & service support to achieve the ST logistics goals, including:

• Key performance indicators, Inbound cycle time performance, outbound Service Performance,

• Financial control reporting (billing invoices)
• LSP scorecard on monthly basis with formal monthly reviews on service & improvements schedules

• To maintain continuous professional and operational dialogues to ensure smooth supply chain services and good business relations.

• Inventory Management & Control: To ensure that all the inventory flows are monitored, analyzed and in full adherence to SOPs. The key processes & controls are:

• Goods-in-transit reporting & open GIT

• Customer Consignment stocks, monitoring & control
• Customer Returns process & inventory adjustments
• Inventory control, Analysis
• Disposition management, Quarantine, returns to plant & scrap
• Store Code control, interface between Region & GLWO

• Maintain Correct records for Audits and Admin reviews

• Transportation Logistics Management & Control: To ensure that the necessary transportation lanes are in place having optimized and balance of cost and delivery cycle time. The key processes & controls are:

• Define Scope of Work by Customer Lane

• Evaluate and recommend the Technical Solution, provided by LSP
• Deploy Technical solution
• Monitor & Control the Execution of LSP's Technical solution

Key Personal Attributes
KEY PERSONAL ATTRIBUTES & CORE COMPETENCIES :

• Detail-oriented team leader: Balances leadership with meticulous attention to detail, ensuring seamless operations and high-quality output.
• Interpersonal and cross-cultural expert: Demonstrates effective communication, negotiation, and interpersonal skills to manage diverse teams, stakeholders, and cross-functional collaborations.
• Quality-driven and results-oriented: Pursues excellence in all aspects of warehouse operations, with a relentless focus on quality and efficiency.
• Teamwork behavior: Fosters collaborative relationships, drives collective success, adapts to changing priorities, and remains open-minded, supportive, and committed to shared goals and objectives.
• People management: Builds and develops high-performing teams through empathetic leadership, effective communication, and talent development, driving growth and success.

Core Competencies

• Data and analytics literacy: Utilizes data-driven decision-making as a core competency, including the ability to interpret dashboards, key performance indicators (KPIs), and performance analytics. Proficient in root cause analysis, process mining, labor planning, and capacity management.
• Digital technology and automation proficiency: Demonstrates familiarity with automated storage and retrieval systems (ASRS) and robotic warehouse systems, with the ability to identify and automate warehouse workflows and reporting processes.
• Warehouse and transportation management systems: Possesses strong hands-on knowledge of SAP WM/EWM and SAP TM or equivalent transportation management systems.
• Process continuous improvement: Applies Lean, Six Sigma, or Kaizen methodologies to drive continuous improvement, including value stream mapping to optimize processes.
• Dynamic leadership: Motivates and manages a service-oriented organization, navigating the complexities of a fast-paced environment.
• Change management and coaching: Supports organizational change, coaches teams, and develops capabilities to drive growth and innovation.
• Technical expertise and process discipline: Leverages technical skills and process expertise to build and develop service deliverables, capabilities, and drive operational excellence.
• Project management: Executes projects efficiently and effectively, prioritizing tasks, managing risk, and driving results through strong planning, analytical skills, and stakeholder communication.
• Proficient in English and German: Demonstrates exceptional written and verbal communication skills in both languages, navigating cultural nuances, adapting to different audiences, and facilitating seamless communication across languages and cultures.
• European market and logistics expertise: Maintains a strong understanding of European market trends, logistics service providers (transportation, contract logistics, warehousing), and regulatory requirements, including German and EU customs regulations and operations.

Other Considerations

• Geopolitical awareness: Understands the impact of global events, trade policies, and regulatory changes on supply chain operations.
• Technological savvy: Familiar with warehouse management systems, automation, and emerging technologies that drive efficiency and innovation.
• Adaptability and resilience: Navigates uncertainty, ambiguity, and change in a fast-paced global environment.
• Stakeholder management: Communicates and collaborates effectively with diverse stakeholders, including logistics partners, suppliers, and internal teams.

Education & Expereince

• Master's degree in Supply Chain, Engineering, or a related field.
• Professional Experience: 7-15 years of direct experience in warehousing and transportation, supporting customer deliveries in Europe, preferably in the semiconductor or automotive industry.

• Languages:

• German: Fluent (C1 +)

• English: Proficient (B2 +)

ST is proud to be one of the 17 companies certified as a 2025 Global Top Employer and the first and only semiconductor company to achieve this distinction. ST was recognized in this ranking thanks to its continuous improvement approach and stands out particularly in the areas of ethics & integrity, purpose & values, organization & change, business strategy, and performance.

At ST, we endeavor to foster a diverse and inclusive workplace, and we do not tolerate discrimination. We aim to recruit and retain a diverse workforce that reflects the societies around us. We strive for equity in career development, career opportunities, and equal remuneration. We encourage candidates who may not meet every single requirement to apply, as we appreciate diverse perspectives and provide opportunities for growth and learning. Diversity, equity, and inclusion (DEI) is woven into our company culture.

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