Guest Service Agent Banquet Reception

vor 1 Woche

Frankfurt am Main, Deutschland Marriott International Vollzeit 25.000 € - 40.000 € pro Jahr

Additional Information

Job Number

Job CategoryFood and Beverage & Culinary

LocationSheraton Frankfurt Airport Hotel and Conference Center, Hugo-Eckener-Ring 15, Flughafen/ Terminal 1, Frankfurt am Main, Hessen, Germany, 60549

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

Be empowered.

  • Begin: Personalised onboarding program & staff accommodation subject to availability to support your start
  • Belong: A family-like and diverse team from various nations, with flat hierarchies and different areas of expertise, where people support each other and learn from one another
  • Become: Wide range of internal & external training opportunities, individual development plans, excellent career prospects, and transfer options to our sister hotels
  • Be connected: Numerous employee events and team-building activities to strengthen our "Team Spirit"
  • Be honored: Holiday and Christmas bonuses, discounted parking, travel cost subsidies, appreciation rewards, employee referral program, discounted stays and F&B discounts at over 9,400 Marriott hotels worldwide
  • Be well: Various wellbeing and (mental) health offerings, Serve360 initiatives, healthy meals in our staff restaurant, and many opportunities for social engagement

Be you.

At our dual-brand hotel "Sheraton & Marriott Frankfurt Airport Hotel," two premium brands come together to form one employer You've found your passion for guest service and event hospitality? Then join us as Guest Service Agent – Banquet Reception (m/f/d) and become part of our Banquet and Events Team. Two brands – endless possibilities

Your key responsibilities include:

  • Welcome and host our event and conference guests
  • Ensure guest satisfaction throughout the banquet and event areas
  • Fulfill individual guest requests during events
  • Act as the primary contact person for organizers regarding last-minute changes and communicate them to the banquet team
  • Create menu cards and signage for events
  • Deliver exceptional service experiences together with the team

Be able.

  • Eagerness to grow, learn, and be part of a family-like and ambitious team
  • Calm and confident even in high-pressure situations or with special guest requests
  • Hospitality mindset is key – whether you're experienced or just starting out
  • Strong communication skills in German and English; additional languages are a plus

Be connected.

We're excited to hear from you

Once your application reaches us, we'll get back to you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive culture that puts people first. We are committed to non-discrimination on any protected basis, such as disability, origin, religion, sexual orientation or any other basis covered by applicable law.

LI-AR2

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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