Aktuelle Jobs im Zusammenhang mit Onsite Support - Vaihingen an der Enz, Baden-Württemberg - 1597eff6-caef-436a-9ea4-dfef6f22b44d
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Onsite Support
vor 2 Wochen
Job description:
Job Openings: On-Site Support Specialist
Location: Vaihingen, Germany
About us:
Infosys BPM is a leading international digital services and consulting company. We support companies in 46 countries. While we constantly implement innovations for our clients, our motto remains the same: Everyone deserves a chance to grow
One of our clients is a well-known international company. For this client we are looking for a well-organized, ambitious.
General Requirements:
- Language Proficiency – Professional fluency in both German and English (C1 level).
- Experience – Prior experience in a customer-facing end-user support role (e.g., Helpdesk Technician, Desktop Support Specialist).
Technical Knowledge:
- Familiarity with EUC (End-User Computing) environments.
- Experience with software and operating system installations and support.
- Solid understanding of Microsoft products and competing solutions.
- Problem-Solving Skills – Ability to resolve incidents, fulfill requests, and manage changes within defined SLA guidelines.
Key Responsibilities:
- Maintain applications, operating systems, and PC hardware components.
- Resolve incidents in accordance with defined Service Level Agreements.
- Provide end-user support on-site
- Perform software staging, including preparation, installation, and configuration.
- Handle logistics, manage inventory, and deliver equipment and services.
