Sales Process Owner

Vor 7 Tagen

Bonn North RhineWestphalia, Deutschland Deutsche Telekom Services Europe SE Vollzeit

About us: Deutsche Telekom Services Europe SE (DTSE)
We are the shared service center of Deutsche Telekom Group. As an efficient and competent partner, DTSE provides services for Deutsche Telekom AG and its subsidiaries across Europe, particularly in the areas of finance, purchasing, and human resources. Now, we are establishing a new Commercial Management division to further drive growth with our proven solutions – inside the Telekom Group, and in the external market.

Your Responsibilities:
As Sales Process Owner, you'll oversee and continuously improve our sales process and CRM landscape, transforming workflows, data, and governance into a seamless sales ecosystem.

  • Own and manage our CRM landscape by ensuring its functionality and usability, aligned with our evolving business needs
  • Shape our sales processes by defining, enhancing, and enforcing standards that keep everything transparent and up to date
  • Ensure data quality and meaningful reporting on accounts, contracts, and pipeline
  • Oversee essential operational workflows such as signing and documentation to keep them efficient and accurate
  • Empower our teams through training and continuous enablement on CRM tools, workflows, and governance

Your Profile:

  • Bachelor's or master's degree in Business, IT, Data Analytics, or a related field
  • 3+ years of experience in IT Consulting, Data Analytics, Sales Operations, or similar roles
  • Strong analytical skills with the ability to translate business needs into system requirements
  • Experience in CRM systems & sales processes (e.g., Salesforce, HubSpot, PEGA)
  • High attention to detail & ownership mindset, striving for continuous improvement
  • Familiarity with data visualization tools (e.g., Power BI, Tableau) is a plus

Ready to make an impact? We are looking forward to your application
We are committed to equal opportunity, and candidates with disabilities will be given priority when qualifications match.

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