Guest Relations Officer

vor 21 Stunden

Berlin, Berlin, Deutschland Goodtime International Entertainment Vollzeit

GUEST RELATIONS OFFICER (m/f/d)

Create memorable guest experiences in sunny holiday destinations

About the role

As a Guest Relations Officer, your main focus is the guest experience.

You are there to support, guide and connect with guests throughout their stay and make sure they feel welcome, informed and well taken care of.

This role is ideal for people who enjoy communication, responsibility and working closely with guests in an international resort environment.

What you'll do

  • Be the main contact person for guests during their stay
  • Welcome guests and support them with questions, requests and feedback
  • Help resolve issues in a friendly and professional way
  • Communicate closely with reception, entertainment and hotel management
  • Support guest satisfaction and overall holiday experience

You'll build real connections with guests and play an important role in how they remember their stay.

Good to know

  • Seasonal position
  • Full-time role (5–6 working days per week)
  • Living and working on-site
  • EU passport required

Ready to join?

If you enjoy creating positive experiences for others and want to work in a sunny, international environment, we'd love to hear from you.

Apply now and become part of our Guest Relations team.

(If you prefer a more administrative role, you may also find Receptionist positions on our career page.)

Requirements

Who we're looking for

  • You already have experience in hospitality, guest relations or customer service
  • You enjoy working with people and handling different situations
  • You speak English confidently
  • German and/or French skills are a big advantage
  • You are empathetic, reliable and solution-oriented

This role suits you if you like people-focused work, communication and being part of an international team.

Benefits

What we offer

  • Accommodation provided
  • Meals included
  • Seasonal EU contract & insurance
  • International working environment
  • Support before and during your season
  • Living and working on-site allows you to fully focus on your role and the experience.

  • Guest Relations Officer

    vor 18 Stunden

    Berlin, Berlin, Deutschland Goodtime International Entertainment Vollzeit

    GUEST RELATIONS OFFICER (m/f/d)Create memorable guest experiences in sunny holiday destinations About the roleAs a Guest Relations Officer, your main focus is the guest experience.You are there to support, guide and connect with guests throughout their stay and make sure they feel welcome, informed and well taken care of.This role is ideal for people who...

  • Guest Relation Agent

    vor 16 Stunden

    Berlin, Berlin, Deutschland Minor Hotels Vollzeit

    Hast du eine Leidenschaft für Gastfreundschaft und Exzellenz? Werde Teil des NH Collection Teams und arbeite in faszinierenden Hotels und Resorts, an erstklassigen Destinationen in Europa, Lateinamerika, dem Nahen Osten und Asien. Du wirst eine eklektisch-elegante Atmosphäre schaffen, um unseren Gästen Aufenthalte voller außergewöhnlicher Emotionen zu...

  • Guest Relations Manager

    vor 2 Wochen

    Berlin, Berlin, Deutschland Kempinski Hotels Vollzeit

    Department Rooms Division, Front Office & Guest Services Employment Type Fixed Term - Full Time Location Germany - Berlin Workplace type Onsite Key Responsibilities Skills, Knowledge and Expertise Benefits About Hotel Adlon Kempinski Berlin The Hotel Adlon Kempinski is a 5-star deluxe hotel renowned for offering 385 luxurious guest...

  • Guest Service Officer

    vor 2 Wochen

    Berlin, Berlin, Deutschland Royal Caribbean Group Vollzeit

    The Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong...

  • Mgr-Front Office

    Vor 2 Tagen

    Berlin, Berlin, Deutschland Marriott Vollzeit

    JOB SUMMARY Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure...

  • Guest Service Manager

    vor 1 Woche

    Berlin, Berlin, Deutschland The Hoxton Vollzeit

    Company DescriptionThe Hoxton, Charlottenburg (Berlin) – Guest Service Manager (m/f/d)At The Hoxton Charlottenburg, hospitality is all about creating memorable moments, building real connections and making every guest feel at home from the moment they walk through the door. That's why we're now looking for an experienced Guest Service Manager to join our...

  • Guest Relation Agent

    Vor 7 Tagen

    Berlin, Berlin, Deutschland KHWE Katholische Hospitalvereinigung Weser-Egge Vollzeit

    DieAMANO Groupist ein Berliner Hotelunternehmen, das 2009 gegründet wurde. Zur Gruppe gehören aktuell zehn Hotels: jeweils eins in Düsseldorf und München, acht in Berlin (AMANO 163 Zimmer und Apartments/ MANI 63 Zimmer/ AMANO Grand Central 250 Zimmer/ ZOE 88 Zimmer/ AMO 93 Zimmer/ AMANO Home 34 Apartments / AMANO Eastside 174 Zimmer / ROMY 100 Zimmer),...

  • Receptionist / Front Office Agent (m/f/d)

    vor 19 Stunden

    Berlin, Berlin, Deutschland Goodtime International Entertainment Vollzeit

    RECEPTIONIST / FRONT OFFICE AGENT (m/f/d)Work & live in sunny holiday destinations across Europe About the roleAs a Receptionist, you are the first point of contact for hotel guests.You welcome people from all over the world, support them during their stay and make sure they feel comfortable from day one.This role is ideal for young people who already have...

  • Receptionist / Front Office Agent (m/f/d)

    vor 22 Stunden

    Berlin, Berlin, Deutschland Goodtime International Entertainment Vollzeit

    RECEPTIONIST / FRONT OFFICE AGENT (m/f/d)Work & live in sunny holiday destinations across Europe About the roleAs a Receptionist, you are the first point of contact for hotel guests.You welcome people from all over the world, support them during their stay and make sure they feel comfortable from day one.This role is ideal for young people who already have...

  • Senior Guest Operations Specialist

    vor 2 Wochen

    Berlin, Berlin, Deutschland Blueground Vollzeit

    Description Redefining how people live.At Blueground, we believe that when your base is reliable, the world opens up. That's why we're building the world's leading platform for living.Every year, 350 million people move between cities—yet today's housing options haven't caught up with the needs of this modern, mobile generation. Blueground was built to...