Aktuelle Jobs im Zusammenhang mit Coordinator Process Management Customer Service - Frankfurt am Main Hesse Germany - Zero to One search


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  • Berliner Straße -, Offenbach am Main, Germany Bewerberportal Vollzeit

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  • Berliner Straße -, Offenbach am Main, Germany Bewerberportal Vollzeit

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  • Frankfurt am Main, Deutschland BIC Vollzeit

    For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home. As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways. Our "roll up your sleeves and get the job done" approach to work creates an...

  • Service Coordinator

    Vor 5 Tagen


    Frankfurt am Main, Deutschland Rapiscan Vollzeit

    Overview: Location: Hofheim Site Office Rapiscan Systems is a global leader in detection technology, delivering advanced cargo and vehicle inspection solutions to ports, borders, military sites, high-threat facilities, and checkpoints. Our mission is to help combat terrorism, drug smuggling, illegal immigration, and trade fraud through innovative scanning...


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    vor 4 Wochen


    Hofheim am Taunus, Deutschland Rapiscan Systems Vollzeit

    Location: Hofheim Site Office Rapiscan Systems is a global leader in detection technology, delivering advanced cargo and vehicle inspection solutions to ports, borders, military sites, high-threat facilities, and checkpoints. Our mission is to help combat terrorism, drug smuggling, illegal immigration, and trade fraud through innovative scanning systems...


  • Frankfurt am Main, Deutschland Equinix Vollzeit

    **Who are we?** Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...

Coordinator Process Management Customer Service

vor 2 Wochen


Frankfurt am Main Hesse Germany Zero to One search Vollzeit

Our client is a digital bank providing a variety of financial products and services via its mobile app. It includes online account opening, budgeting tools, mobile payments, and more, all designed to make banking easier for its customers. Location: Germany, Frankfurt am Main Type of contract: Permanent, on -site Your tasks include: You analyze relevant KPIs, derive strategic measures from them, and continuously develop customer service.You define and document new customer service processes, monitor their implementation, and manage projects for process optimization and quality assurance.You coordinate external service providers and ensure that their performance meets the agreed quality standards.You act as the central contact person for our client's communication tool and are responsible for its effective use and further development.You handle regulatory documentation, carefully record all required information, and work closely with other departments to achieve measurable improvements. RequirementsYou have successfully completed a degree or above -average vocational training, ideally with a focus on business/economics.You bring initial professional experience in operations, customer service, or process management—preferably with a digital or technical focus.You possess strong analytical skills and a solid understanding of numbers, enabling you to make data -driven decisions and derive strategic measures from them.You work in a structured and independent way and have the ability to think about processes holistically, design them, and implement them sustainably.You stand out through strong communication skills and team orientation and work effectively both internally and with external service providers.Business -fluent German skills (spoken and written) and good English skills round off your profile. BenefitsLong -term perspective: Our client is continuously growing and offers employees sustainable career prospects.Start -up flair: The stability of an established online company combined with the spirit of a start -up—you'll benefit from long -term planning while having the opportunity to actively shape the organization.A workplace where you'll feel comfortable: An informal work environment, first -name culture, regular team events, and an open, collaborative atmosphere.Learning opportunities: A wide training catalog and specialized HR development to support you on your career path.Perks: Public transport ticket, shopping and service vouchers, free drinks, fresh fruit, and complimentary team lunches.Excellent transport connections: Offices are centrally located with outstanding transport links.