Client Success Partner DACH

vor 2 Wochen

Berlin Munich, Deutschland Malt Vollzeit 45.000 € - 90.000 € pro Jahr
 Discover our galaxy
Join the Future of Work Malt is Europe's leading freelance marketplace, connecting over 850,000 talented freelancers with 90,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different:
- A diverse team of 600 Malters across 6 European countries - A culture that champions equality (50% of our Comex are women) and inclusive growth - Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI - A mission to give everyone the freedom to work differently
Ready to help shape the future of work? Your next chapter starts here
Explore your future career 
As Project Partner you will be a matchmaker between client and freelancers/consultants, while being their internal voice to improve the Malt product and services, conduct occasional qualification interviews with freelancers and consultants at the client's request to select the most suited ones especially for our Malt Strategy projects. Key responsibilities
  • Find the best freelancers and consultants to meet your key account clients' needs and be a strong project partner for the clients using your insights on the freelance market
  • Work hand-in-hand with the sales team and build proactively solid relationships with sales and customers as a trusted partner 
  • Advise your clients on using the platform independently and writing strong briefings to attract the best experts and consultants
  • Conduct occasional qualification interviews with freelancers and consultants at the client's request to select the most suited ones
  • Be an expert for the Malt algorithm and the associated best practicesAdvise freelancers and consultants to build a powerful profile and train them on good interviewing practices
  • Improve internal processes and procedures to enhance quality, customer experience and efficiency within our team
About you
  • You bring 3+ years of experience in sales, recruitment or project management 
  • Ideally you have worked in a fast-growing B2B environment, such as SaaS or an agency and managed major client accounts
  • You go above and beyond your own goals and add value to your team and the entire organisation
  • You speak German on a native level and are fluent in English
How to join the mission?
  • First call with Nina (Talent Acquisition Partner) to better understand your background, aspirations and answer any questions you may have minutes)
  • Interview with Kristin (Head of Project Partnering DACH), the hiring manager, to discuss your experience and how it would align with this role minutes)
  • Final interview incl. Role Play with Nicolas (VP Project Partnering) and Kristin in order to assess your technical skills minutes) in the Berlin office , optional Meet the team.
Life on planet Malt is the perfect space to thrive personally and professionally
  • Onboarding: Before easing into your new role, you will spend your first week learning about our culture, products, and services with other onboardees at our office in Paris.
  • Time Off & Sabbatical: Enjoy 30 days of vacation per year, plus our Malt Sabbatical: After three years, every Malter is entitled to a one-month paid sabbatical leave.
  • Meal Allowance: Enjoy a Meal Allowance on up to 15 days per month with Lunchit.
  • Flexible Benefits: You can choose from Flexible Benefits like support for healthy food, sports, or transportation.
  • Development & Well-being: Receive a Malt-voiio membership with access to their training, support, leisure offerings, and Employee Assistance Program. You will also receive free books for your continuous development.
At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive.
Your profile may be subject to background screening. For more information see our candidate privacy policy.

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