Customer Care Spezialist

vor 1 Woche


Berlin IndustriekaufmannIndustriekauffrau Artikelstammdatenpflege Statistik Sachbearbeitung Kaufmann für Büromanagement mwd, Deutschland Vilo-Personal Vollzeit


Ihre Vorteile...



Arbeiten in der Weltmetropole Berlin als Customer Care Spezialist (m/w/d) Auftragsabwicklung – Einfacher Einstieg und perfekte Work- Life- Balance

  • Attraktive Vergütung bis 3.100,00 Euro brutto pro Monat
  • 2 Tage mobiles Arbeiten pro Woche möglich & flexible Arbeitszeiten
  • 30 Tagen Urlaub, einem attraktiven Beitrag zur betrieblichen Altersversorgung sowie einem Jobrad-Angebot
  • Ein modernes Büro und dem wahrscheinlich schönsten Innenhof der Welt, auf dem Gelände der Malzfabrik in Berlin Tempelhof
  • Teamspirit: Modernes Umfeld, starker Zusammenhalt & regelmäßige (Gin) Tonic Teamevents
  • Verantwortung ab Tag 1 und abwechslungsreiche Aufgaben
  • Kurze Wege & enge Abstimmung mit verschiedenen Teams


Ihre Aufgaben...



Als Customer Care Spezialist (m/w/d) Auftragsabwicklung übernehmen Sie die komplette Betreuung unserer Kunden und sorgen dafür, dass jeder Auftrag reibungslos läuft.

  • Bearbeitung von Kundenaufträgen – von der Erfassung bis zur Auslieferung
  • Ansprechpartner:in für unsere Kunden bei Fragen und Reklamationen
  • Pflege von Kunden- und Stammdaten, Erstellung von Preislisten
  • Überwachung der Liefertermine und Koordination mit Speditionen und internen Teams
  • Erstellung von Statistiken und Reportings zur Prozessverbesserung
  • Prüfung von Rechnungen sowie Lieferscheinen


Ihre Qualifikationen...

  • Relevante Berufserfahrung oder abgeschlossene kaufmännische Berufsqualifikation von Vorteil als z.B. Industriekaufmann (m/w/d) Kaufmann für Büromanagement (m/w/d) Kaufmann im Groß- und Außenhandelsmanagement (m/w/d) Kaufmann für Spedition und Logistikdienstleistung (m/w/d) Kaufmann im E-Commerce (m/w/d) Kaufmann für Dialogmarketing (m/w/d) – auch Quereinsteiger willkommen
  • Erfahrung in Customer Service, Auftragsabwicklung oder Logistik von Vorteil
  • Sicherer Umgang mit MS Office, besonders Excel
  • Erste ERP-Erfahrungen sind hilfreich
  • Begeisterungsfähige kreative Art
  • Sehr gute Deutsch- und solide Englischkenntnisse
     



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