Agency Operations Project Intern

Responsibilities
About the Team

The LIVE Operations team is obsessed with everything to do with TikTok LIVE. Our focus is to continually champion and optimize TikTok LIVE through working with creators to ensure a creative, fun and safe space for all of our users.

The LIVE Operations team is looking for an enthusiastic Emerging Creator Operations Manager Intern to cover an employee's leave and help us grow the next generation of Top LIVE Creators. In this role, you will be working with beginner creators to incentivize them to grow and monetize more consistently through education, campaigns and promotions.

This role requires someone who is structured, strong communicator, master executor, and great data analyst, as you will have to constantly measure success in order to iterate your strategies.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period.

We are looking for a highly motivated Agency Operations Intern to join our TikTok LIVE team. This role is ideal for someone who thrives in fast-paced environments, takes initiative, and is eager to bring clarity and structure to a rapidly-scaling business.

You will work directly with the team to streamline processes, organize knowledge, and support agency operations, helping us reduce chaos and build a solid foundation for growth.

What you will be doing

• Streamline operations: Support the team by mapping workflows, identifying gaps, and proposing improvements to make processes more efficient.
• Knowledge master sheet: Build and maintain a central knowledge hub (best practices, guidelines, SOPs, playbooks) to ensure clarity and alignment across the team.
• Agency support: Assist in onboarding new agencies by organizing documentation, guiding them through policies, and helping them access growth tools.
• Team enablement: Act as the operational backbone of the team, ensuring meeting notes, action trackers, and follow-ups are clear and documented.
• Ad-hoc projects: Contribute to business development and agency growth initiatives when needed, with a focus on structure and organization.

Who you are

• Initiative-taker – you don't wait to be told what to do; you see problems and act.
• Organized and structured – you can bring order to chaos and keep multiple tasks moving in parallel.
• Quick learner – you can pick up new tools, processes, and concepts fast.
• Communicator – clear in writing and speaking, with the ability to simplify complex ideas.
• Team player – collaborative, reliable, and able to support colleagues in a high-pressure environment.

Qualifications

• Currently pursuing or recently completed a Bachelor's or Master's degree in Business, Communications, Management, or a related field.
• Strong organizational and problem-solving skills.
• Excellent command of English; additional European languages are a plus.
• Comfortable with Excel/Google Sheets, PowerPoint.
• Passion for the creator economy, live streaming, or digital media.

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Job Information

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.