Key Account Control Tower

vor 2 Wochen

Frankfurt RhineMain Metropolitan Area, Deutschland Morrison Express Vollzeit 50.000 € - 80.000 € pro Jahr

Morrison Express Corporation
has grown into a leading global provider of freight forwarding and logistics services. We proudly treat Fortune 500 customers, medium and smaller local customers with the same care and dedication around the world. Morrison specializes in the semiconductor, electronics and automotive segments. Our Contract Logistics Services continue to expand in these verticals and Morrison has invested in a brand new 12,000 m2 facility in Eindhoven to support our further growth. You are part of the HR team who is responsible for supporting the Netherlands organization.


Join Our Team as a Mandarin-Speaking Key Account Operations Coordinator (Morrison Account)

Are you ready to take ownership of key customer relationships and play a pivotal role in global logistics operations? In this role, you'll be the
primary operational contact
for Morrisons Key Account customers and our regional network—ensuring seamless communication, high-quality service, and continuous improvement across all supply chain activities.


What You'll Do

As part of our
Global Control Tower
, you'll collaborate with a dynamic international team while working independently to:

  • Act as the
    first point of contact
    for all operational questions, requests, and issues.
  • Monitor and coordinate shipments
    (air, ocean, logistics) to ensure flawless execution.
  • Communicate proactively
    between Morrison stations, agents, and customers.
  • Build a
    trusted advisory relationship
    with Key Account stakeholders.
  • Drive
    continuous improvement
    in operational and financial processes.
  • Maintain and update
    SOPs
    to ensure compliance with customer requirements.
  • Identify risks
    in the supply chain and implement mitigation measures.
  • Monitor invoicing accuracy
    and ensure timely billing of regional activities.
  • Deliver
    high-quality data and insightful reports
    to support decision-making and QBRs.
  • Identify and share
    commercial opportunities
    with the Key Account Manager.


Additional Info

Out-of-office hours support may occasionally be required.

This position is based with
MEC Germany
, reporting directly to the
Regional Key Account Manager
.

If you thrive in a fast-paced, international environment and enjoy building strong customer relationships while driving operational excellence — we'd love to hear from you

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