Customer Service Specialist
Vor 4 Tagen
Job responsibilities:
- Serve as the first point of contact, assisting our customers and helping them resolve their concerns.
- Address general inquiries or provide support with our digital services, acting as a reliable contact with care.
- Ensure a satisfactory interaction and build close relationships with our customers through your commitment.
- Contribute to shaping the future of banking and actively support the growth of the company.
Required qualifications, capabilities, and skills:
- Prioritize people by collaborating with both customers and colleagues in a partnership-oriented manner.
- Demonstrate a strong service mindset and an affinity for digital service offerings.
- Fluency in German both spoken and written, along with solid English skills.
- Value and contribute to a positive work environment.
- Embrace continuous development, view change as an opportunity, and actively participate in shaping it.
Preferred qualifications, capabilities and skills
- Experience in customer service in financial industry
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