Principal Consultant-Professional Services

Vor 4 Tagen

Berlin, Berlin, Deutschland Stackgini GmbH Vollzeit 90.000 € - 120.000 € pro Jahr
  • At Stackgini, we are a fast-growing and well-funded B2B SaaS disruptor revolutionizing how organizations select and manage their IT landscape.
  • As we scale, we're building a world‑class professional services and customer success function to guide customers through the complex journey of IT demand management.
  • We are a tight-knit, nimble team dedicated to bringing our cutting-edge AI technology to IT decision-making.
  • We are creative, low-ego, team-spirited, and passionate about making our customers happy.
Tasks

As a Principal Consultant-Professional Services (f/m/d) at Stackgini, you'll play a key role in guiding our enterprise customers through their journey with our AI-powered IT decision-making platform. You'll ensure customers achieve measurable business value while contributing to Stackgini's growth. Your key responsibilities will be:

  • Strategic advisory & planning: Develop a deep understanding of each customer's business, IT landscape and objectives. Collaborate with executives to build joint success plans, define KPIs and craft measurable milestones.
  • Onboarding & implementation leadership: Lead workshops, configure our platform to client processes, and drive adoption. Guide process transformation initiatives—often navigating legacy structures, internal resistance, and political dynamics.
  • Trusted advisor & relationship builder: Act as a single point of contact for large enterprise accounts, nurturing long-term partnerships. Guide clients through complex organisational dynamics, provide best-practice advice and champion stakeholder alignment.
  • Value realisation & growth: Monitor account health, conduct quarterly business reviews and identify opportunities for account expansion.
  • Thought leadership: Represent Stackgini at industry events and client workshops. Share market trends and innovation insights; develop case studies and success stories that demonstrate our impact.
Requirements
  • Consulting pedigree: 4+ years of experience in top‑tier strategy or IT‑consulting roles. You're comfortable advising C‑level executives and navigating complex stakeholder landscapes.
  • Technical & business acumen: High affinity with IT departments; ability to grasp enterprise architecture, procurement and governance processes. Familiarity with platforms like SAP LeanIX, ServiceNow, etc. is a plus.
  • Customer success mindset: Proven track record in client‑facing roles. You listen deeply, understand unspoken challenges, and go the extra mile to help stakeholders succeed.
  • Strategic thinking with hands-on execution: You can think at the 10,000-foot level while also diving into operational detail. Comfortable designing success plans, facilitating workshops, and owning execution.
  • Communication & facilitation: Exceptional presentation, negotiation and conflict‑resolution skills. Fluent in English and German.
  • Entrepreneurial spirit: Thrives in high‑growth environments, takes ownership and continuously seeks opportunities to improve processes and the customer experience.
  • Travel flexibility: Willingness to visit client sites across Germany and Europe as required.
Benefits
  • Competitive compensation package including employee stock options
  • Opportunities for professional growth
  • 30 days of vacation and day off on your birthday
  • Modern office space in Berlin
  • Budget for self-improvement, and other perks
  • Contribution to a Gympass subscription
  • Dedicated time for learning & innovation
  • Quarterly Get-Together-Events
  • The best popcorn in town

Ready to make an impact? Join us at Stackgini and be part of something extraordinary

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